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    The Cheesecake Factory

    3.0 (737 reviews)
    ModerateDesserts, American
    Open 10:00 am - 10:00 pm

    Order The Cheesecake Factory Takeout or Delivery

    The Cheesecake Factory Photos

    THE CHEESECAKE FACTORY ATMOSPHERE

    What's the vibe?
    Classy
    Casual
    Moderate noise
    Good for groups

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    Recommended Reviews - The Cheesecake Factory

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    Cynthia L.

    Amazing food, even better drinks. I definitely come here for anything but the cheesecakes but I always leave extra full! I recommend the fried mac and cheese, I could eat it for days!

    Pamela M.

    I've been to this Cheesecake Factory location in Burlington several times over the years. It's never quite a 5-star experience, so don't ask me why I keep coming back, haha, I guess I know what to expect at this point and the food is usually good. Came in for a quick bite with a friend and we ordered a few things to share: the fried zucchini, baked brie with truffle honey butter, crispy Brussels sprouts with parmesan, truffle honey & balsamic, parmesan truffle fries and the carne asada steak. The food was actually really good, no complaints there. It was my first time trying Brussels sprouts as I've never really liked them because they look like mini cabbages. The carne asada came with rice and corn. Very good. I love their whole wheat bread. I could go there and eat just that. Drinks were a miss this time. My friend ordered a Cosmo and didn't like it, she said it tasted like bottled juice. I got the passion fruit margarita, which was very strong, but not in a good way. The alcohol overpowered the flavor, so it wasn't really enjoyable. Service was hit or miss. It was busy, so our server seemed a bit flustered (understandably), but we didn't have any plates when our food came out and had to ask for them multiple times. We waited about 20 minutes to be seated, and the food took about 40 minutes to arrive after we ordered. Overall:, the food was solid, iffy service, and a little chaotic but that kind of sums up the Cheesecake Factory experience, doesn't it?

    Jeffrey H.

    Usually my experience with cheesecake factory is average to good, however this time was not great. We were there for a friends birthday party and our server was giving us some serious attitude asking for more bread. Now we were a party of 5 and one basket of bread isn't really enough for everyone. We also waited about 30 minutes for our entrees after we placed the orders which took 15 minutes for a server to acknowledge our table after we sat down. Total time 45 minutes before we had food other than bread and water/beverages. To be clear, the restaurant was not very busy even though it was dinner time, plenty of vacant tables around us. It was a weekday night. We were hungry and this restaurant is known for their bread. I didn't think it was unreasonable to ask for another basket or two. When the entrees came out, I felt that the pasta dish (Carbonara) that I got was overpriced and not very flavorful. It had also cooled off quite a bit, warm to lukewarm temperature. I usually get the fish and chips, but wanted to try something different this time around. Unfortunately with this experience from the server, time spent waiting, and quality of the food and pricing, I will most likely not return for a long while.

    Bacon-Bacon Cheeseburger* **
    Janet D.

    Great time celebrating a friend's birthday. Manager was super accommodating getting us a booth rather than the original table although it was a busy night. Food was good and my non-alcoholic drink was delicious. Our server was outstanding and remembered that I mentioned my friend was celebrating her birthday by bringing the carrot cake with happy birthday. A great night!

    Steak Diane and Coconut Margarita
    Nicole D.

    Our waitress was great. She was kind, knowledgeable and patient. The coconut margarita was delicious, not too sweet and not too sour. It was my first time trying the steak Diane. I always get the Louisiana chicken pasta, which is always delicious but I told myself to try something new this time. I do regret that decision because the stake Diane was OK. The tiny steak pieces weren't what I expected and the meal lacked salt, which was an easy fix of course but it tasted fine otherwise... just wasn't anything to write home about. I do want to mention the meal also came out cold. Not freezing cold, but it was definitely sitting there for a while which was a bummer.

    Chicken Bellagio, Fish & Chips, Baja Chicken Tacos
    Tina Z.

    I have been coming to this location since I was little. Incredible environment even after years so I am not surprised how well it is still doing. Whenever I come here I have to get their chicken bellagio. The chicken is very well made every time. The noodles were a bit bland so I would recommend adding some seasoning. We had trouble figuring out what else to order so we went with the fish and chips because you could never go wrong with fish and chips. We decided to try something new and got the baja chicken tacos. We loved the flavor and would recommend it. We didn't get a cheesecake this time because we were too full.

    Cheesecake selection
    Michelle T.

    The servers here are great!! Very attentive and super nice. I ordered the: -herb crusted salmon with mashed potatoes and asparagus: the salmon was perfectly cooked. Just an FYI if you're not into creamy tart sauces, it comes with a lemon sauce so order that on the side if that doesn't suit your palette -steak Diane and chicken Madeira: I wasn't the hugest fan of this dish since it was sweet and I was expecting savory. I did like how there was mozzarella cheese on top of the chicken though!! -tiramisu cheesecake: tasty! How can you go wrong with tiramisu? If you're looking for cheesecake recommendations I highly recommend the red velvet cheesecake. Thank me later!

    Cheese flatbread pizza
    Kate P.

    It's been awhile since we have been here but we decided to stop in on a Saturday, the day after black Friday. We were told we would have a 30 minute wait and we decided to stay. About an hour later my husband went up and asked about our place in line. They had somehow skipped us. At that point, they gave us the next available seat. I was feeling pretty sick when we finally sat down as I hadn't eaten yet that day and it was now going on two in the afternoon. It was still crazy busy so it took a few minutes for our waiter to arrive and get our drink orders. He arrived a few minutes later with bread and took our orders. I was very thankful for the bread lol. I flagged him down and asked for more soon after. It was quite awhile before the food arrived, but it was all very yummy. I had the bee sting flat bread and my daughter had the cheese. Hubs had nachos. My daughter and I ordered peppermint cheesecake for dessert but food had finally kicked in so we took half home. We were there about 2 hours and a few minutes, which is linger than we had spent in Boston, but we did leave full and I will be back.

    Oreo Milkshake
    Meghan K.

    3.5 stars! We came on a Monday night and not shockingly it was busy. We were seated right next to the kitchen which was very loud and at times our booth was slammed with what seemed to be containers of dirty dishes causing more noise and a startle. We ordered an oreo milkshake, friend zucchini, fried mac n cheese balls, orange chicken, tex mex eggs, and oreo extreme cheesecake (not pictured). The oreo milkshake was big and satisfying, but heavy and filling. The fried zucchini were cooked to perfection and nothing is better than the ranch on the side. The mac n cheese balls were delicious, especially with the vodka sauce. As for our main dishes, the orange chicken is exactly what you would expect from Cheesecake. It lacked authentic flavor and only a couple of bites were taken. The tex mex egg rolls were fresh and delicious, the avocado crema was a perfect pairing. Lastly, we got our cheesecake to go and it was packed with the oreo flavoring and really hit the spot. Our waitress Jessyca V. was absolutely amazing and such a sweetheart. As busy as she was, she was very attentive with all of her tables. She took excellent care of us.

    Chicken jalapeño fritters
    Neha W.

    We ordered the Chicken Jalapeño Fritters, Fried Korean Chicken, Salmon, and the amazing Tiramisu Cheesecake. The ambience was vibrant, cheerful, and bustling. While the service was a bit slow--understandable since the place was full--we waited around 15 minutes for a table. Overall, it was a great experience, and I'd definitely like to visit again.

    Carrot Cake not worth the cost
    Carlos R. G.

    Overpriced, slow service. I wouldn't recommend to come here and spend 150+ and almost 3 hours

    March 2023
    Fantastic H.

    I would give them a 3.5 for this review and I love me some Cheesecake Factory. We had the Thai chicken wraps (delicious like always), the fried cheese (1st time, will get again) , I had the chicken piccata for my meal another hit, my daughter had the salmon, corn and mashed for her meal and she loved it also. NOW: This is my 2 time trying to get the sampler platter (1st time March 24, 2023 & April 19, 2025) of the rolls, and needless to say I won't try it again. First time was at Cambridge Side Galleria, now this time was in the Newbury area. I am posting pics from then and now

    Classic Burger* **

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    5 months ago

    Food is great! Service was speedy. The atmosphere is always eye catching. Will keep going back for more always!

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    Ask the Community - The Cheesecake Factory

    Does the Cheesecake Factory take reservations?

    Yes, on the main cheesecake factory website

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