Don't even bother. Especially not if you have a Groupon…read morebecause as the woman on the reception told me (by the way she is the owner and answers calls from her mobile), Groupon clients have no priority. First, she asked me to text her my Groupon code. I thought that was weird but I followed her instructions. Scammers. I had an appointment for the next day. The appointment day, the spa called me to cancel my appointment arguing they were overbooked and had no immediate appointments. The woman on the phone was rude. We overbooked and she refused to even give me their address saying she had 'other things to do' and that I should 'just Google their location.' She also didn't apologize for canceling my first appointment and said that because I was a Groupon buyer I didn't get priority. Just total non-sense and lack of customer service. They don't realize it's their customers who keep them in business though Groupon. I called them several times to re-book. Finally I booked an appointment and the day of the appointment I was on my way and called them to tell them I would maybe be 10 minutes delayed. The woman called me back and said that I wasn't going to get my appointment again because they have a policy where if you are not there before 10 minutes BEFORE they cancel your appointment. I told her I was walking over and did not know what to do. That this is the second time they canceled my appointment. She then said that she was sorry but I could not use my Groupon anymore and went on to mark it as 'Redeemed.' This is FRAUD! This business is stupid, their staff is unprofessional, arrogant, and I absolutely hated dealing with them. She also said I was not qualified to get a refund because she didn't feel like it. I emailed them to get a refund. I told her I'd take her to a small claims court if she didn't refund me. She tried to email me a link to make a complaint! Haha. Can you imagine a business so closed-minded they refuse to admit they should refund you for a service you never received? Groupon ended up refunding my money back. Hopefully they discredit this fraud business.

Very professional service, pleasant environment and quality treatment. I had about 20 treatments so…read morefar in the last couple of months and my body can tell a big improvement. Their booking system has some hick-ups but that is going to be fixed soon. Well done BIO