Pretty much most of our family and friends will never spend another dime at this place after the…read moreway she treated my parents (posted below). Then she decided to message my brother and tell him it was because she was having an anxiety attack. As a business owner you should never use your mental state as an excuse to treat people this way. It takes $0 to say can you excuse me for a moment. As veteran I have alot of mental health issues, however I do not use them as an excuse to treat people poorly. Do better. Instead I found a job helping people in the community. My dad is a veteran with disabilities and has a brain injury. He is also one of the kindest people I know. If he saw you in need he would do anything he could to help even after he treated him the way did. It is uncalled for. I hope one day you will have some compassion and not use your anxiety or mental illness as an excuse to treat the next person like crap or like they are stupid My husband and I stopped at feeling groovy Friday evening , I wanted to buy a fanny pack, he has turrets and brain damage from accident, he makes a lot of noises, not loud just continuous, I was behind him he asked the stores owner Nancy Murray if he could ask her a question , he started to ask and she said NO, I can't take all your babbling, she said you need to go, I said Scott go out to car I'll be right out, I explained his issues and she stated I don't care, then I said ring me up so I can leave, then I said on second thought , keep the damn thing, and I left, she followed me outside n said this isn't going to work, I don't want you to come here anymore because last time you were here, you were crawling all over my floor by the sling bags, (I buy all my bags there) I was shocked I said I never crawl all over floors however I sat on the floor as the bags are 6 to 10 deep on each rack n go all the way to floor, what the????????, I'm very upset and can't believe the ignorance of some people, and rudeness, has anyone else had problems there? I've heard many people tell me that's just her, so sad, Scott said I didn't do anything to her n she made me feel like I was stupid, Nancy Murray you should be grateful people shop n spend their money with you, cause you don't deserve it,shame on you.

One of a kind! Peorias best fun store! The owner never met a stranger! It's like one big family!read more

Who agreed selection however their prices are not consistent. You can go in one time and it cost X…read moreamount of dollars in the next time it's gonna cost $15 more than it did last time. Then you go in the next time it's back to the original price wtf.

From the owner: Express Smoke Shop, located in Peoria, Illinois, offers a wide selection of vaping products,…read moreaccessories, and smoking essentials to cater to both beginners and seasoned enthusiasts. With a focus on quality and customer satisfaction, the shop provides a diverse range of e-liquids, vape devices, glassware, and smoking accessories. The knowledgeable staff is dedicated to helping customers find the right products for their needs, while maintaining a friendly and welcoming atmosphere. Express Smoke Shop is committed to providing top-notch service and staying up-to-date with the latest trends in the vaping industry.

Went in to get a vape, grabbed a Mr.fog Mr.pepper flavor and when I walked out with the first box I…read moreopened it and it was completely opened already. No charger inside, all of the safety tabs were gone and the vape was just in the plastic but the entire top of the plastic wrapper was missing as well. I went back in and they were nice enough to have replaced it even though I went out the door with the other one. When I got back to my car with the second one I just assumed that this one would be fine since I've gotten a vape there before. The second one I took one small hit from and even after I stopped inhaling from it it kept going and then it died. I tried charging it until the lights went off and it still won't pull anything from it. Complete trash at this point and it was $20 which is more expensive then the place I normally go to. Basically just ended up being a waste of money. I've gotten vapes here before but I see they still sell mr.fog and geek bars which are banned so idk if they're all fake.

I have been going there for 4 years always have what I need. Has an awesome owner. Really need more…read morecredit than what he gets . If he doesn't have the product he will order it or tell me where I can order it . Staff is friendly and always helpful hope they get more business . Always my first go to place usually has fair value and decent prices . Kid friendly .

Great service and very knowledgeable about the product. They also have a good selection of cigars.read more

Underwhelming selection. I had heard good things about their bourbon selection, but didn't find…read moreanything out of the ordinary at all. Decent prices, but nothing that would make me seek out visiting again.

CO OP use to be awesome! I loved coming there for music and all the niche stuff you couldn't find…read moreanywhere else. Now it's full of hipster clothing vape stuff and a room full of perry to smoke weed out of. And that's about it.... It's sad I use to really like coming there. The employees use to be awesome and very personable. Luke was cool as phuck. Ive met the owner a handful of times and he is a great guy. I just don't like the direction the place has been going over the last few years. It's lost it's feel... Midnight CD releases were the sheeeit! C'mon Cam let's get back to basics bro!

I also dealt with rude clerks. Seen me then put his head down and ignored me even when I tried to…read moreask for help. Age thing? I don't know, but reading other reviews it seems age was not the problem. I won't go back. I can remember when this was a fun shopping experience. That day has gone past.

Horrible customer service doesn't talk to customers or know how to price accurately .. and would…read morerecommend any other place in peoria and selection is alright but I won't return