This was the worst experience I've ever had with a shoe company. He was very short and rude from the beginning. When I went to pick up my boots he just had them in a pile and it dropped them on counter. I didn't inspect them well when I was there because I just wanted to get out but when I got home I realized that when he was cleaning my boots he damaged them. Then after damaging them he never polished them at all. Horrible business! read more

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We've been going to this Cobbler for many many years..always reliable and no incidents

Very disappointing experience. I brought in a coat and a bag for repair, and the results were unacceptable. The coat was not stitched properly along the seams -- the work was cheap, sloppy, and looked completely unprofessional. As for my bag, I was told it couldn't be fixed, yet I was still charged the full price! I left feeling frustrated and taken advantage of. I definitely do not recommend this place for repairs. read more

The Cobblers - Shoe Repair Near Me - Folsom, California

Fantastic workmanship! My husband wears a size 16 and they were able to resolve his boots!!!! So worth the drive and money

Came in because my leather watch band came apart , and needed to be glude. The work was done while I waited and it was closing time. He was great and he would not except payment after the work was done. If your reading this i will highly recomend you to all my fiends and family best JV read more

Be friendly drove all over to find the place and owner Said he couldn't do what I Wanted done which I Understood but never offered any other referral. read more

He did a fabulous job on my boots! Sole, heels look brand new It does take a few weeks due to him and work load read more

Needed to get my red wings resoled. This guy has very fast service! Tiny little shop but it suits the business type. The owner is a pretty quiet guy but knocked out my boots in a week as promised. High quality soles great prices. Highly recommend this guy! read more

Took a belt in to be repaired. The gentleman completed the job in minutes and charged me nothing, saying that we can make it up"next time." There will be a "next time." Such service is rarely found these days. read more

Great customer service. Owner helped me out with questions I had regarding shoe polish and polishing. Yes, I should know these things but I never wear dress shoes and mine are pretty old because of that. I wanted to liven them back up and he helped read more

He does good work but his business hours are so short it makes it hard to get in to drop off or pick up shoes.

The guy who works the front counter is pretty rude. He lost my shoes at first and when he found them they weren't fixed by the time he promised. When I went to pick them up for the second time he was on the phone, never said a word to me, dropped my shoes on the counter and then shooed me away. He doesn't need anyone's business and obviously doesn't care. read more

Quick repair. I had the caps replaced on the heels of my good boots. They looked better than before. Cost was $22.

After my previous go to for shoe repair retired and closed, I found this place and took my shoes in to have a heel repaired. First time stopping in and he took my shoe to the back and repaired it and came back to the front counter and handed me back my shoe and when I asked how much he said "next time" I will surely be back! read more

Absolutely shameful! In December, my daughter started Police Academy and spent $400 on 2pairs of leather boots. We took them to this Cobbler who told us he could bring them up to a shine for $80. When we got them back we noticed they looked like they had some sort of coating on them that was chipping and for which we couldn't polish. We then drove to a well respected shoe shiner in Roseville who told us the Folsom Cobbler had sprayed them with some substance that's fake shine and for which chips and can ruin the leather. The Folsom Cobbler came close to ruining $400 worth of boots, as it took the Roseville person quite awhile to strip the substance off that Folsom applied. The leather took forever to condition and get to a true shine by normal means of hand polishing. The Folsom Cobbler was deceiving as he said he would "shine the boots", never telling us he was going to simply spray a substance on them versus doing it the right way! We will never return to this Cobbler who we had seen several times before for basic repairs. We are also telling everyone we know not to ever trust this business to polish shoes the correct way. We could talk about his general unfriendly demeanor with most patrons, but we won't go there. read more

He did a nice job on my purse strap. The price seemed very reasonable to me. It is nice to have my little yellow purse back.

I lost some weight and had to put an extra hole in my leather belts. Leonid did them on the spot and recommended a product for waterproofing my boots. What a pleasant guy! He reminded of the old school cobblers I knew as a kid so I'll be back!! read more

Leonid did a great job of putting new leather in the insole of my sandals. My favorite sandals now look new!

Had a well worn pair of men's working cowboy boots re-soled and they came out like a new pair of boots. The work was excellent!! Also had a pair of men's working shoes re-sown across the toes, and they too came out like new. read more

He does excellent work! I have been going here for at least 20 years! He has fixed purses and shoes for me!

I have a pair of motorcycle rain boots that had its heel destroyed. The other Cobbler down the street said it was impossible to repair. Coming from Los Angeles where I had an amazing cobbler, it was odd to have one say something was impossible because cobblers are magicians to me. So I tried this shop instead. Leon is very straight forward and blunt, but that said, that's what you need in someone fixing your beloved shoes... He did such an amazing job matching the old heel that I now have a new magician to visit when my nice shoes/boots go bad. Thank again Leon! read more

He did a nice job on the pair of heals; he said: I fix and he did. I recommend this location

Since early 2000s, every time I've gone into this shop with a question or issue for possible repair, this guy acts like he's being bothered. I once simply asked if he could shorten two of my gun leather belts and showed him the belt. He didn't say anything, just took my belt in hand, asked me how short, and when I pointed out the marks I made, he simply took out a leather cutting blade and cut it straight across and handed the belt back to me. Almost to say, ok, what else do you want to bother me with? I thought he was going to "cut and finish" it with necessary finishing stitching. Like I said, all the times I went in to ask about something, he acts like he doesn't want to be bothered, like he wants to just get rid of you. I'm surprised he's still in business. I respect and try to patronize local businesses but he obviously is very selective on who he will give service with a smile. Me? NO SMILE, NO NOTHING. read more

My son had the rubber coming off his very expensive basketball shoes in multiple locations. He fixed them right up. Better than I expected. read more

Honestly if I could give zero stars I would. This was my second time I have tried to do business with them. The first time they could not repair the heel, that's fine, but the second time was a different story. This time the shop attendant was curt, and made me feel like I was bothering him. I walked back to my car feeling very defeated, and then I asked myself, "why am I patronizing this rude human being?" I walked back in, said I changed my mind and took the shoes back. Not far away is another business with a very similar name, and I believe the rude businessperson is in business because people think they are patronizing the kind one who actually knows how to treat people. Consumer beware, and you will 100% know which one is which. read more

I needed to get my Birkenstock cork repaired and decided to give The Cobblers a try. I dropped them off on a Tuesday, was quoted $50 and was able to pick them up the following Monday. The gentleman who helped me was a man of few words, but definitely delivered! Very happy with the end result and will go back for future needs. read more

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Took my new shoes here to get a good initial shine. The shoes were cleaned well, and edge dressed..... but not really shined Had to take my shoes to the Denver Airport and the guys in the B concourse made them look like glass. Maybe get shoes repaired here but don't ask for them to really be shined. read more

I'm not giving this place a 1 star because Of the job that was done on my shoe. I'm giving it a 1 star because the owners attitude, customer service and unethical business conduct. I was getting ready to go out of town for a business trip and discovered that one of my dress shoe, the bottom of it had gotten unglued over time on just the right shoe ( the heel was peeling off) the left she was perfect. I had stopped in here the day before and ask for a quote, he said it should be around $18-$20, I said, ok I'll bring it in tomorrow morning. I brought the one shoe in the next morning and immediately he said this will cost $40. I mentioned the quote yesterday and he said it's a very tough job to glue this back. And he would have to do both shoe. I showed him the other shoe and said, I only need to do the one because the other one is perfect. He grab the other shoe and as hard as he could, he peel the sole off of that one!! Ruining it on purpose so that I had no choice but to go with him and have him fix both. I was furious but because I was leaving out of the country that evening, I had to do it. I or anyone of my friends will never come back to this place again. read more

I took my Hermes belt to get fixed here because when I called he said he could do it. I left it for a week and when I got it back the stitching was not stiched back properly and some parts were kind of ripped so when I go to wear it with my dress pants it's rough putting it on. It got so bad I had to go buy a new one. read more

Thank you to The Cobblers! The owner operator who worked with my husband to find a solution for his difficult to fit permanently injured ankle. We spent $900 on custom work boots that he still couldn't fit over the injured foot. A full length zipper was installed and now the boots go on without any trouble. Go see Leonid for all your shoe repair needs! read more

Disappointed. Expensive belt was butchered. Takes no care or pride in his work. So bring on your vinyl, your pleather and your plastics, but if it's quality leather you care about, take it elsewhere.... read more

Recently went there and rang the bell for service upon entering. The gentleman saw me and I lingered by the products for feet wall then sat down by the door. I was the only customer there. Another 5 minutes went by. Finally he acknowledged my presence and I explained that Dr. Hook in Folsom recommended this shop. I explained further what I needed done with the orthotics and he abruptly interrupted me to say he didn't so such work. All I needed was some material glued down in the area designated by my duct taped soles for reference. I gathered my things and left. He was hostile I felt. read more

I will keep this short, but just be sure to get a quote from him. We brought in some leather dress shoes, and were charged $35 at pickup. He did not willingly give that quote at drop off and I had to ask for it. A couple weeks later, we brought in an identical pair of shoes, just in a different color. To our best knowledge the shoes were worn the same amount. It is partially my fault for not asking for more details, but I dropped the shoes off, expecting the same services for $35 again. We were quite shocked to be charged $120 this time at pickup. He kept explaining that one was replacing just the heels, and one was replacing the entire soles. I said that I understand that now, but $35 vs $120 is a huge difference and customers need to be quoted ahead of time. He tried to say that he did quote us on the yellow ticket, and I showed him the ticket proving that was not true. He does good work but just be sure to get an estimate. I am not sure we'll be back. read more

My shoes were dirty and stained when I picked it up. He said I did it, even though I know I did not! I did not argue... not worth my energy. But I would suggest taking pictures before to compare. read more

Quick service and great work. Plus it was inexpensive! Saved my husband's shoes. Was tricky to locate in the parking lot from my maps app, but definitely worth the effort. read more

Superb work. Leon is a master. If he can't fix something, it's not fixable. He has solutions to all types of issues I've brought in--shoes that didn't fit, purses that were a mess and he fixed them where another local shop was unable too. Leon was very open and kind to me, as I asked him about his homeland and to educate me about the politics of his country. I am so grateful to have found him and will bring all my leather goods that need fixing to him. read more

I have gone to them twice now. Both times I have walked right in explained what I needed and in a few days I come back pick up my goods and my items look great. They are priced reasonably and really no hassle. I've fixed shoes, a suitcase, backpack, and leather dog collar. read more

The Cobbler is the only place I will take my shoes and boots, ge does excellent work.

I am very disappointed! Overpriced and poor quality work. I was charged $72 for three pairs of shoes and they didn't even look clean and weren't even polished. read more

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Great service. The owner was already closed and In his car when he saw me walk up to his business and he came out and allowed me to drop off some shoes that needed repair. He even gave me options on different levels of repair to fit my needs. Great service. read more