They say New Zealand and Australian coffee is the best, not sure I agree.
So far I have not had one cup that has proven that.
Quality/Quantity -
Long Black Americano with milk on the side - Taste no different than in the states where I am from. I even tried it black before adding the milk.
Hot Chocolate - This was better than the coffee; my wife loves the marshmallows.
They have pastries and a full menu also, see pictures.
Atmosphere - Indoor and outdoor seating; almost everyone was outside as it was another beautiful day. Everyone was jousting for the limited shaded seats. We were lucky and got it twice.
Not sure if it was due to the beach, but there were excessive flies. Hard to enjoy your food and drinks in that type of environment. There were many birds also, but they can get scared away. Not the flies...
Service - This is where they fell short. To start, counter service.
Then as it was so busy and everyone wanted to be outside, no one was busing the tables. So many of the tables got used 3 times while we enjoyed our drinks and we watched as the tables got fuller and fuller with used glasses, plates, etc. Hence the fly and bird issue.
Price - $13.50NZ, $8US; very reasonably priced for what we got, well minus the lack of service.
Owner Comment - Congrats on your success since 1989 with your 400+ world wide locations. I see you use the franchise model. read more