The new management company is incredible! I have only great things to say about this building and…read moreliving here. I once was locked out of my apartment late at night and they went out of their way, and helped me out under 5 minutes. They're also incredibly understanding and willing to work with you to find a good lease agreement. Highly recommend this place!

We moved in in February of 2020 and absolutely adored our time there. There was a transition of…read moremanagement last summer and since then the communication with the leasing staff and maintenance has been outstanding. Any of our needs they immediately took care of. The quiet rooftop is a great place to spend time with friends and the location is unbeatable. We are ending our time at SoNo Pearl only because we bought a place of our own, we would have stayed otherwise. I highly recommend this building to anyone looking for a rental.

Been living here for a year, beautiful building with gym and courtyard. Have not had any issues.read more

DO NOT LIVE HERE! The whole building is infested with mice. Maintenance and the extermination…read morecompany is a joke. They didn't even patch the entry points so the mice kept on coming. I lived there for 4 months and couldn't get out fast enough. The units by the gym are the worst infested and same with the ground floor.

I am current tenant and I must say other than being close to SONO there is nothing else to brag…read more about living at Soundview Landing. It's a nightmare. Management does not do a good job about enforcing policies and adjusting new rules for new issues. I work from home and the only quiet time I get is early in the morning. Once the kids get home from school all you hear is screaming outside in the playground. kids are left there without parent supervision. Kids leave garbage in the hallways, stairwells , and run around. Parents need to understand that other people live here. This is not daycare . Take responsibility and show your kids to respect. There have been many times past 8:30 PM and kids are still outside screaming and making the a hell of an experience for me as a tenant who pays a lot of money to live here. After 10 PM, we have other adult residents and friends outside hanging out smoking pot, drinking alcohol and listening to music. This is not a bar. There's people who actually need to be up early for work. GO TO A BAR! If you can't afford going to a bar, stay inside. There Is also another male resident who thinks he is a DJ and blasts music in the middle of the night. He walks around with his giant speaker at different times of the night. I had to call the cops several times. if you're reading this, don't live here. The walls are thin. Depending which apartment you live in you might hear your neighbor through the wall. Don't let the new kitchen and floors fool you. I can't wait to be out of here. This place Is the projects of Norwalk with nicer floors and cheaper construction. Also, don't expect To hear back from management until maybe one week later. they been using the excuse of being short staffed for a long time. I don't care. Do your job. You're here to listen to us and take care of issues. Stop collecting our money and expect to do nothing afterwards. It's ridiculous how upsetting writing this review is. is time to make a change.

Absolute trash apartment building. I went to inquire about leasing an apartment and figured I'd…read moregrab a cup of coffee across the street first at sono baking. Within 5 minutes of parking, this apartment complex put a boot on my car and charged me $110 to take it off. The parking lot was completely empty. The management has ZERO common courtesy or respect towards their prospective buyers, which makes me think they will have zero respect for you if you rent here. Highly recommend against giving this place a chance. RE Comment: You should make that more clear when people pull into your complex. You put a boot on my car in an empty parking lot after 5 minutes. No respect, no common courtesy, no excuses. Why don't you refund me the balance if you care so much?

I'm especially impressed with the responsiveness of the maintenance staff. I had an appliance…read moremalfunction, and they cheerfully replaced the appliance with a brand new one. That, plus friendly neighbors, makes living here a pleasure.

Have lived here for 3 years. It's one of the best apartment buildings in the area! Well maintained…read moreand great amenities!

I cannot recommend Ironworks enough! My husband and I have lived here with our two dogs for three…read moreyears and are going to miss it. Here are a few reasons why we love living here: - We live on the water side and it's quiet, beautiful, and peaceful. The floor to ceiling windows are to die for! - The building is well built, we've never heard our neighbors. - The roof deck is amazing day or night. - Laura and Maria manage the building and could not be nicer, more responsive, or helpful. - Everyone who works at Ironworks goes above and beyond. - The cleaning staff is constantly working to keep the premises spotless - The location is unbeatable. The best restaurants and bars are literally right outside your front door. - Everyone who lives here is super nice To compare, prior to Ironworks, we lived at the Waypointe in Norwalk for three years. The Ironworks building, management, location, and overall experience is not comparable. Ironworks wins out hands down every time.

Do not **under any circumstances** move in here - especially apartment 211 (or any x11!! There are…read moreseveral issues with this place. There is one plus I can think of mentioning - it's a convenient location to lots of restaurants, SoNo MTA station and freeway access. Now for the rest of the story... Noise. It doesn't matter what side of the building you're on, you will be subjected to any litany of nuisance noise issues. The north side faces the train tracks - every 15 minutes from 5:30AM to 11:45PM then, in the overnight hours, come the freight trains. If you're really unlucky and live over the Water St. parking entry you'll also get garbage collectors at 6:45AM. If you face the courtyard you may think it's a nice area if you're touring in the daytime but at night it's an absolute hellhole. Every restaurant has loud outdoor speakers, drunks, smokers, patio areas with drunks, yelling, screaming, all litany of awful things that goes until 2-3AM several nights of the week (and every weekend). If you live on the side facing the water near Water & Washington Streets like I did, they will try to mislead you like they did to me by saying "Washington Prime is a steakhouse so it's really quiet, it's a great place to live near." Absolutely not - after 10PM it turns into a nightclub with loud outdoor speakers, house music, drunks, smokers, etc. Four times each year WP has seasonal parties where a guest DJ comes in with music so loud that things fell of my walls. My dog was a wreck, the floor vibrated, certainly sleeping was out of the question, it was awful and it went until 3AM. Traffic (and more noise). Washington St. is a major thoroughfare even if they try telling you like they did me that there's only some traffic during morning/evening rush hours. I wish!! Anytime I95 is backed up this becomes a main alternative where traffic can be backed up for a mile or more across the bridge into East Norwalk. The entire street is a parking lot and you will continually battle with semis, loud motorcycles, muscle cars, etc. starting at 5AM going until 10PM (or later on weekends). Housekeeping. Two common areas are a regular problem - trash room & the courtyard grassy spot next to El Segundo. The trash room has one small bin for recycling which is not adequate for an entire floor of apartments so the room is often covered in recycling because there's nowhere else to put it. The courtyard is littered with cigarette butts, bar trash, straws, drink cups, food tossed on the ground, etc. It's disgusting and if you have a dog you'll likely have a hard time walking through here without them eating god-knows-what off the ground. Sewage smell in shower. My apartment has a master shower (in addition to a bathrub and a guest bathroom with a shower/bath combo). The master shower had a perpetual, foul sewage smell especially if it was hot outside and/or hot water first turned on. It was nauseating and made me sick to my stomach. I complained about this several times and was told it was addressed but never got any better. Yes, I scrubbed my shower every 1-2 weeks with a stiff bristle brush and the odor was clearly coming from the drain so it wasn't a cleaning issue. Insects. I complained several times that I had small black flies coming from the same master bath shower. I opened maintenance tickets and was told "it's been addressed" but, again, never fixed the problem. What's worse (and is the straw that put me over the finish line on telling them I was moving out) was when I took a shower and saw a little black speck on my shampoo bottle. I went to flick it off and saw it move!! That's when I looked closer and saw it was a worm and, not just one worm, but on the bottom of the bottle it was a TON of worms. I jumped out of the shower to take a closer look and that's when I noticed that the shower was alive - thousands of black worms that looked like baby leeches were squirming and wriggling on the tile floor, the walls, the shampoo bottle... OMG, I can't tell you how grossed out I was. I poured bleach on them and that just made them all crawl up the walls; I poured salt on them and it made them just move faster. It was beyond disgusting. In fairness, as soon as I reported it they came the next day and the day following the called an exterminator. There are many, many, many more issues I can't go into here due to length restrictions but suffice it to say this place is NOT worth the nearly $4k/month they charged me claiming it's a "premier community with great amenities." Don't fall for it. Go rent somewhere else. And definitely not unit #211!!!

I have tried to give ample opportunities for The Waypointe to redeem itself and raise the rating of…read morethis review, but in the last 14 months of living here, i fear the rating may drop to 0 stars before our lease is up so it's time to shed some light on the worst experience i've ever had with an apartment complex. I have lived all across the US due to being a travel nurse--so i have lived in my fair share of apartments. To find any place without fault is impossible, but to continually have MAJOR issues over the last year AND to be paying $4,500/month is unacceptable. We live in a 2B2BR w/loft--the layout itself is gorgeous with high ceilings, a giant island, and large living space. Minor cosmetic issues such as light fixtures needing replaced, tubs needing resealed, and locks being changed to the SAME key seemed like very easy fixes--who knew it would lead to a maintenance request list that is now over 20+ requests long and continues to grow the longer we are required to stay here. Of the 20+ requests placed, the MAIN issues are: Our AC has officially broken 4 TIMES within the last year. Meaning it will continuously run our utility bill up, but freezes over and pumps out hot air--putting the apartment at a crispy 91 degrees when coming home from work. Keep in mind this is with it set to a REASONABLE 74 degrees! The garbage disposal quit working--maintenance request placed and it was "fixed". A week later a smell is coming from under the sink; they forgot to replace something and there is now rotting food covering all of our things under the sink which needed to be thrown out. Were we compensated for their mistake? HAHA jokes if you thought so! Our washing machine broke, leaving standing water/clothes and a mess--luckily this was replaced! AFTER MULTIPLE REQUESTS stating that our old washer still wasn't working after they "fixed it". The trash chute was broken for over 3 MONTHS requiring us to take all our trash to a completely different side of the building--no compensation, still charged regular price for trash. THE PARKING. We pay $125 a month for 2 cars, and if you're a resident there, you are only allowed to park on floors 3, 4, and 5 while parking is free for everyone else. This means if you park is a regular spot on the first floor just to run up to your place to grab something, they will place a barnacle on your windshield in which YOU MUST PAY $150 to remove!!!!!!!! THE POOL The pool has been closed 5+ times just this summer due to them not being able to keep the chemicals at a safe level, so don't plan to use it on your days off because it will most likely be cloudy, gross, and unsafe. If you can't tell, the maintenance team is truly the backbone of The Waypointe apartments, and if i had read this review before signing a 1.5 year lease we wouldn't be in this situation. Save yourself stress, regret, and $$$$!!!! DO NOT LIVE HERE!!!

I've lived here since 2021 and they have had a lot of change in management but some of the reviews…read moreare ridiculous. Cons: change in management, if you don't lock your car & because the garage is wide open you are at risk of break in., random fire alarm can get pulled so making everyone evacuate. Pro: door friendly, a lot of community events and raffles, mailroom is better and they fixed the mailroom issues they had a couple of years ago. The restaurants and bars downstairs I saw someone say there were drive bys I've never heard that, that is insane and inaccurate.

Not what we expected. The apartment is decent but management is rude almost acts as if she's a jail…read morewarden. We pay a good amount of money to live here with ridiculous rules. The garbage in the garage is not only unsightly but gross. You can see the mice running around the garbage. Hoped for better but we're stuck in our lease.

I usually check the reviews when I am unfamiliar with a product or place. I didn't in this case…read morebecause it was suggested by the Veteran's Administration in West Haven. I have experienced thee worst apartment complex in my entire life. I was given the wrong unit, the lease reads 48 hours to identify any issues - 120 seconds after opening the door and to my surprise the layout was wrong, the movers are at the door-I go to the office and notify Jackie - she doesn't turn around to face me - throws her hand in the air and says she is not getting involved! They have $4300 of my money, $1200 to the movers - still at the door and every minute is additional cost. My purse and my exhausted emotions make the decision to move to reluctantly move in. I had left Windsway condos on Day St see that review over there. Back to the Beacon, fees for parking - no other option offered? Fees for water bill - not paid to a water company they go to RealPage Utility Co - their book of business is managing bills for residents hired by the leasing company. 9 months later still in the wrong unit - outside my door are 3 sets of legal documents from Reckmeyer & Reckmeyer Notice to Quit - how did the deliverer know I was home - there is a phone system on the 1st floor why didn't the ring my unit - legally hand them to me? Sheriff does the same thing with the form Summary Process - with an Approved Reasonable Accommodations I have NOT checked any of the 3 reasons for eviction. Bilt manages the rent payment portal - offers credits EACH month for rent paid on time - I had $9.43 credit...there are an awful lot of reviews blaming Jackie for years - she's still there - my question is not why but does anyone in Kansas care or are they aware? Stolen mail - the office sent an email identifying a MALE resident stole a box of Black haircare products - could HE be the same theif in the other post about [stolen mail], A list of 10 new rules is sent - after the lease is signed there's no - new rules -which looks like an email blast - its not only to select recipients - somewhere another resident posted the [new illegal rules - after move in] interestingly I sent an email to leasing requesting - to stop sending me threatening sounding emails - that's right you guessed somewhere another resident had the same issue - lastly that eviction part - you are a winner today - the other residents posted - she had the money the would not take it - Bilt just like me locked the portal - only to accept over $6K including lawyer fees. I however used my $9 credits from NINE MONTHS RENT PAID ON TIME! I had to put my doctorate classes on hold - unable to concentrate on my assignments. when the sheriff shows up unannounced - per the Stamford courthouse he was to provide a 2nd Summary Process form with the date and time of his arrival. NEVER SENT IT - when he said he didnt know WHAT I DID WITH THE 2ND FORM AFTER SLAMMING THE DOOR - I agreed he should call the police someone must know the rules...My dog ears went up at his statement what a peculiar reply. Enter The Beacon at your own risk, bring earplugs the fire alarm 2 - 4 times a month - one day 3x - will kill eardrums if you have PTSD like me - angry since October 9, 2025 - can not stop thinking about the day Norwalk Police threw me [a s/a survivor] on MY BED - because I would not leave my bedroom door open while I CHOOSE TO GET UP FROM THE COUCH AFTER THE POLICE ALLOWED ME TO CALL THE VA TO GET THE LAWYER ON THE PHONE 54 MIN ON HOLD WITH THE PATIENT ADVOCATE] ARRE5STED IN MY NIGHTGOWN - NO SHOES NO SOCKS NO UNDERWEAR NO BRA - LOCKED IN A CAGE FREEZING WET BARE FEET IT HAD RAINED THEY DECIDED TO FRISK ME OUTSIDE IN FRONT OF 200 APARTMENTS. I HAVE COPIED every review I mentioned above - they were not all posted on this site.