A 3-building extravaganza of STUFF! Very boutique, but with great prices and daily deals…read more "Main Building" holds clothes, shoes, and accessories for men, women (plus size, too), and children. They also have a seasonal room for Halloween, Christmas, etc. Building #2 holds craft supplies (patterns, cards, fabrics, canvas, frames) as well as television sets and large furniture items (couch, endtables, bookshelves, lamps). Building #3 holds bed/bath items, kitchen appliances, dishware, board games, CDs, DVDs, VHS, vinyl records (NEWLY UPDATED!), knick-knacks and a large amount of books, both fiction and non-fiction. Outside of buidlings #2 and #3, you will find boxes of semi-processed things. If you have time, look through them-- never know what you'll find. There is also a shed that contains many more books-- I find the shed to have more interesting books than building #3. Next to building #3, you will find sports equipment as well as bed frames and other large items, such as bikes, vacuum cleaners, etc. Go to this business and go OFTEN. It helps to go once a week to sift through all the newer donations. Jewelry is a hot item here, so if you see something you like, buy it right away. On another note, just as I support this business by BUYING items, I also support them by DONATING items (it's tax deductible). I'd encourage anyone to do the same and keep this business going.

So let me get this right, my boyfriend who has really bad asthma gets harassed to wear a mask upon…read moreentry, but dressing rooms are open!? Lol. God forbid you walk in without a mask, but come on in and try on clothes that haven't been washed after the previous customer tried them on!! A little contradicting don't you think? What a joke of a thrift store. I understand that even though the mask mandate was lifted, business owners still have the right to choose to require one but if you're going to be about the rules and enforce them, maybe enforce it all the way..? Otherwise you look ignorant.

I purchased a used Bobs saddle and I was an absolute pleasure dealing with JLM! They were…read moredelightfully please t and exceedingly helpful! The saddle was excellently priced and in immaculate shape. Shipping was rapid and perfect! Highly recommend them!!!

From the owner: Welcome to JLM The Store, where you can find a great selection of used western horse saddles and…read morehorse tack, Hay Chix Nets, Team Roping Ropes, Total Equine, Zesterra, BEMER along with amazing and unique jewelry, purses, minky blankets and home decor.

Great service. Larry was very patient and brought lots of shoes. Size selection was tough in larger…read moresizes.

I hadn't really heard about SAS Comfort Shoes until another local shoes store referred me to them…read morefor a specialty shoe size. Apparently SAS is a family-owned American shoe manufacturer based in Texas that "specializes in handcrafted men's and women's shoes, focusing on comfort." OK. Sounds good. The store is company owned and sells only SAS. It's a clean, quiet, attractive and well-organized shop. The service was very friendly, and the shoes I looked at seemed very well constructed, with traditional styling. The prices on the shoes I looked at were a bit higher, IMO, for a brand that isn't in the public eye: about $175 for an athletic shoe. But then, most athletic shoes are made in China. I discovered the brand is available everywhere online, including Amazon & Zappos, so I'm going to do some price research. I would like to buy from a brick-and-mortar, but initial impressions are these may be a bit pricey and perhaps uncompetitive. I guess we'll see...

Jocelynn is incredible at her job. She made me feel very welcome and had incredible service. Not…read morepushy at all and really made me want to continue as a client with this store.

Great shoes. Luckily no one was injured in the armed robbery on the 24th. I thought that "no…read morefirearms allowed" would've helped?

I have so many complaints it's hard to know where to start. Read to the end and I'll tell you where…read moreto go instead. I've been in this shop three times. Each visit, the staff, including the owner, acted as if helping customers was an inconvenience. Just not welcoming or friendly. I've heard the same canned sales pitch every time: "These look great, they're our most popular, they sell out quickly. Jody, order some more." Then Jody replies, "I tried, we can't get them." It doesn't sound pushy until you've heard it over and over , then it absolutely is. First visit: I stopped in to look around. No greeting. No offer of assistance. Nothing. Second visit: I came to buy. I have a difficult right foot, and the owner seemed visibly frustrated. He said we needed to go up a size. I told him they were slipping and too big. He gave me a heel pad and said, "That's as good as it's going to get with your foot," and insisted they were fine. He also sold me an orthotic insert I later found on the manufacturer's site for half the price. The heel pads peeled off the moment I put my foot in the shoe. When I returned them, Jody actually wrote on the credit slip: "Too Big???", question marks included. Completely unprofessional. Third visit: I went back to use my credit. Same cold vibe, no greeting, no offer to help. When I asked for a shoe in my size, Jody said, "I don't think we have them," then came back empty-handed. I asked for a different color -- she got it but clearly wasn't thrilled. I tried another style that apparently ran small, and instead of offering to grab a larger size, she said, "Yes, they run small," and stood there. I had to ask for a larger size. To top it off, she and the owner (they are a couple) were arguing in the back room -- loud enough for everyone to hear. Then when another customer who had just purchased a pair of shoes politely said she'd just like to look around, they flatly told her, "No, we're closed." Not "sorry, we're closing up" or "please come back tomorrow." Just no. Now that I've finally used my store credit, I'll never go back. If you want real service -- friendly, patient, and professional -- go to the other store in Surpise on Grand Ave. The owner there runs several successful stores, and the staff actually want to help you. With a smile.

I wish I could give negative stars. this business is such a scam. Went there and bought orthotics…read moreand didn't notice they were $150 and she charged a credit card fee. I looked up the same insoles online and they cost $64. Her and her partner refused to refund me even though it was within a few hours of buying them. Needless to say I will not be returning and really do like to support local business but not this one. Horrible experience. Expensive lesson.

Very attentive and helped me obtain a new pair of metatarsal boots and re-sole my old boots. Will…read morebe back for sure next time I am in need.

There was a super friendly gal in the store today. She answered all my questions and was…read moreknowledgeable. This store surprisingly gets quite busy. My husband and I have driven by here many times and he was not interested in stopping. He felt they were too expensive. Now that he purchased a $259 pair of work boots maybe this would be an option now that he is investing more in comfort. They have quote a selection in this tiny yet cozy store. I am curious to see what $45 socks feel like in his work boots. They also have a insert area I would like him to check out. Their boot care products were reasonably priced. I was surprised see belts, wallets, and a large selection of socks as well. Definitely coming back for the foot inserts with him.

I do not know when they changed their return policy to only seven days…read more They've taken out all changing rooms so you have to bring items home to try on Being a company that gets absolutely everything for free and over pricing mediocre used items, they're making more money off people forgetting to return items within 7 days. And the stores smell is so over powering it'll give you a headache

The things that they sell for an extremely high price even though it is given to them it's just not…read morefair. It's almost like extortion.

Shoe Carnival is located in the Market at Estrella Falls plaza. Shoes are separated by gender…read more There were some good deals on shoes. I did not notice a lot of smaller sizes. She can be ordered online but I do like to try things on before I do that. Limited styles and brand names. Ample shared parking. Wi-Fi is a larger stores available.

Highly recommend this place especially if you need shoes on a budget. My kids love the shoes here…read moreand we always find what they want. Everybody is friendly and attentive.

Famous Footwear .. Great prices and a huge selection of shoes…read more Famous Footwear is a large store with an even bigger selection of shoes. You always get a warm welcome as you enter the store, but more importantly Famous Footwear has excellent customer service, and I dont mean the typical "Hello can I help you?". The staff at Famous Footwear are willing to take the time to actually find out which shoe is most suitable, which makes for a great shopping experience. Famous Footwear rewards loyal customers with a discounts and the buy one get one half price is a great savings . The quality of merchandise and customer service is absolutely unrivalled. You have to check this store out if you ever need some shoes.

Store is clean, in busy shopping center with lots of things around but their prices are so high and…read moreoverpriced. No one asked us if we needed help and we were looking around in all sections for different people in our family, everything is marked up anywhere from $10-35 more than what you could find literally anywhere. Walked right next door to journeys - Birkenstocks $30 less. Husbands shoes $50 less, middle kids shoes $45 less. I don't understand why they're prices so high?

Shout out to Sophie, in the handbag dept, she was so friendly, helpful, and knowledgeable! She…read morefound exactly what I wanted and it was even on sale ..whoohoo..I love a good sale lol!

Karely at Dillard's Prescott Just Turned Christmas Stress into Pure Magic - 10 Stars Isn't Enough!…read more I wish every retailer could meet Karely from Dillard's in Prescott, Arizona, because she just redefined what customer service can be. My 82-year-old mother-in-law, who has survived multiple strokes and was absolutely overwhelmed trying to pick out the perfect Christmas gifts for the whole family, called the store in a near-panic. One phone call. That's all it took. Karely didn't just take the order--she held my mother-in-law's hand (figuratively) through the entire process. She listened patiently, asked the right questions, offered spot-on suggestions, and somehow made a frail, worried woman on the other end of the line feel like the most important person in the world. Gifts for grandkids, great-grandkids, in-laws--every detail was handled with warmth, precision, and genuine care. ‍‍‍ By the end of the call, my mother-in-law was laughing, relaxed, and actually excited for Christmas again. She told me later, "I think I fell asleep smiling." Karely didn't just complete a transaction; she restored someone's holiday spirit and gave our family a story we'll tell for years. Dillard's, please know you have an absolute gem in Karely--she's not just an exceptional employee, she's the kind of person who makes the world feel kinder. We are beyond grateful. Thank you, Karely, for making my mother-in-law's Christmas truly special. You deserve every raise, every recognition, and every good thing coming your way. 10 stars. A million thank-yous. Karely is a keeper!