I had a dash cam installed last week. They were very professional and did an excellent job. When I…read morewent to pickup my car, they thoroughly explained how to operate this camera. They took care of registering the warranty with Thinkware. I am very pleased with their work and I highly recommend this business.

Free man's car stereo-not so free. Ask a question and go threw bankruptc…read more Subject: Disappointing Customer Experience I visited your Gastonia location with a simple question regarding my car stereo installation. I was told I needed to schedule a 30-minute appointment and that it would cost $100 just to ask a question. What I believed was a straightforward question about my car stereo. Instead, I discovered that at Freeman, even curiosity carries a $100 price tag. That was unexpected. What was disappointing was the immediate leap to a fee before anyone assessed whether the issue might be simple, minor, or something that could be clarified with a brief professional glance. There was no attempt at guidance -- only a transaction waiting to happen. Businesses build loyalty through service, not surprise charges. A quick moment of helpful insight can create a long-term customer. A $100 gatekeeping fee tends to do the opposite. The name on the building suggests openness. The experience suggested something else. You may want to reflect on how first interactions are handled. Word of mouth is powerful -- especially when it involves expectations versus reality. I understand businesses charge for labor, but there was no effort to offer basic guidance or determine whether the issue was minor. The interaction felt transactional rather than service-oriented. As someone who supports local businesses, I expected a willingness to at least assess the concern before quoting a fee. This experience left me feeling that customer service is secondary to revenue. I hope you'll consider reviewing how walk-in questions are handled in the future. The next car stereo place I went to Sound Systems came Out looked at it and said I needed to put some foam around the speaker and re-screw it in. Thank you to them! Sincerely, Karen

Heres an INVOICE# 28726 installed on 04/03/26 so now they cant use the excuse that they didnt see…read morean invoice number in their records. I got my RGB Halo kit, the installation was solid however they did NOT follow the instructions for the wiring part, they took the positive cable and tapped it into a fuse box that makes the halos turn on when in ACC mode and didnt fully understand WHAT that does. Doing this resulted in an over flow of current which forced the 10A fuse the halos were rated for to pop after all the research I done i've concluded that this isn't normal because I replaced the fuse 6 times within 1 week. In addition to this there was a parking cable that came with the wiring that they FAILED to connect. I contacted them to address my concerns of the 10A fuse consistently popping and the parking cable not being connected. they said they would honor their installation warranty and to bring the car back. Mind you I have to use PTO because this shop is only open Monday-friday and in addition to that I live 45 minutes away. I take PTO to go back to the shop to have them check their work. Instead of getting to the root of why the fuse was popping, their thought process was let's just insert a 15A fuse instead and tell him that the parking cable is optional but not required. then send him on his way which is what they did sadly. Installing a bigger fuse was NOT the answer and here's why. When aftermarket items come with a fuse holder and provides a fuse that its RATED for, it's extremely important to use that exact fuse for the exact reason of, if there is an overflow of current the fuse will pop, that's what the fuse is supposed to do. I don't think they fully understood what putting a bigger fuse does. When you install a bigger fuse, it completely cancels the idea of protecting the electrical system by bypassing the popping. Which means there will be an excess of current flowing through. Which means that if the fuse popping is being bypassed, you're taking a risk of the wiring getting hot and overheating, which can lead to a fire. After leaving the shop I called them back to explain it to them, and the person I spoke with told me that putting the 15A fuse is perfectly fine and that the wires will not get hot and overheat. Because I have the knowledge of what could happen with installing a bigger fuse, it made me feel like they insulted my intelligence which really pissed me off because I feel like nothing got done. No inspection, no research, NOTHING on their part which also means I wasted a whole day of PTO and wasted gas just for them to Insult my intelligence. So, I removed the 15A fuse and put the 10A fuse back in so that everything can remain protected.So if in the event there is an overflow, the fuse will still do its job and pop. Mind you I called the company that supplied me the RGB halos.They asked me to provide them with photos of how it was installed and I did. After they reviewed the photos they've concluded that I needed a brand new controller which comes with brand new wiring. They went ahead and sent it to me. And I received it as well as installed It MYSLEF as well as FOLLOWED THE INSTRUCTIONS which STATES that the parking wire is to be tapped in to a fuse box source that runs on ACC so that the halos can come on when you turn the car on and turn off when you turn the car off, which makes perfect sense and is exactly what I did. And now the halos work perfectly fine. Without the fuse popping, they also turn on when the car turns on and they also turn off when I turn the car off. Now would you look at that! All of this confirms that I knew exactly what I was talking about. Mind you I'm not an electrician, nor am I a certified auto. Mechanic, however, I have experienced in electrical and car audio which is how I knew I was right. With these photos I have, we can clearly see that this was NOT the proper way to install the wiring. This is exactly why it's important to educate ourselves on this type of stuff because these shops sit here and rely on our ignorance and yet have the audacity to tell us to come back for future work. because I had to do all of this Myself, I will NOT be going back for future work.

I will never go back to my previous tint shop after having windows tinted here. Customer service…read morewas above and beyond, very friendly staff and price was reasonable. Best of all...car looks great! I was in and out surprisingly fast. I didn't think I could love my car anymore but with the tint and windshield strip now it's perfect! Thanks TNT.

Excellent customer service.. Explained quality of tint options and maintenance after installation…read more Excellent installation. Purchased last March and now have several months of tested tint choice and quality, I'm very pleased with service and results. Highly recommend.

Absolutely amazing. I had them to tent my windows.The day after purchasing my new car. It looks…read moreabsolutely stunning and they did not take long at all to complete the job.

I originally came here to tint my car in 2013; all four doors and rear windshield. 2023 was the…read morefirst time I had to return to replace my driver window's tint because it was bubbling and again two weeks ago to replace my rear windshield because it had melted and started to blur my view. The other three doors are still in great condition. But ten years on tints is pretty good. And on the upside, they offer a life time warranty on their tints. Highly recommend coming here for any tint work you need.

If you're looking for quality window tinting and exceptional customer service, look no further than…read morePro One Window Tinting in Gastonia. From the moment I walked through the door, Wendy made me feel welcome with her genuine southern hospitality. She is friendly, knowledgeable, professional, and goes above and beyond to ensure customers have a great experience. The team at Pro One truly lives up to their name. Their workmanship is top-notch, and it's clear they take pride in what they do. I've had two vehicles tinted by them, and both turned out absolutely flawless. The attention to detail, efficiency, and quality of their work exceeded my expectations. On top of that, their pricing is fair and competitive, and the entire process was quick and hassle-free. It's rare to find a business that combines excellent craftsmanship with such outstanding customer service, but Pro One Window Tinting does exactly that. I couldn't be happier with the results and highly recommend them to anyone looking for professional window tinting services. They've earned a customer for life!

From the owner: Call Pro One Window Tinting, LLC today to get an estimate and schedule a consultation for window…read moretinting in Dallas, NC and surrounding areas.

No, sir Mr. Sam, my car was not in that condition prior to bringing it to you guys. I had brought…read moremy car a brand new Dodge charger fresh off the lot to you guys. Please do not do that. I have pictures of my windows when i first purchased my car and there were no scratches on my window. I can post those pictures on here as well if you would like me to, to show that my car was not in the condition prior to bringing it to you guys. I understand you don't like my review, but I gave a honest review of my experience and the damage done to my vehicle.

Service was quick and they were very welcoming! I highly recommend getting your tints done here!read more

Quality products + quality service + good price= I will most definitely reccomend this shop to…read moreanyone looking for tinting services

I brought both of my new cars to the TintShopNC to have them tinted. He is the best window tint…read moreperson around which is why I travel from Sun City SC to get to his shop in Denver, NC. I got a great price and Joey kept me entertained the whole time with his interesting stories. I also had him tint my entire home here in Sun City because he gave me a great price and I knew his work was excellent. I tell all my friends to take the trip to his shop and/or use him for their home tint since in my opinion he is the only person to go to! Thanks Joey.