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    The Dog Pound

    5.0 (1 review)

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    17 years ago

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    Aquatic Cove

    Aquatic Cove

    2.6
    (7 reviews)

    Not sure where to start here... but before I do, I would like to add that they have a cool setup…read moreand have the potential to be an amazing location. Just needs to fine toon the staff. This company is capitalism at its finest! Every time we came in, the fish would be a different price. Not to mention that the we bought some food there, came back the following day and they upped the price of the exact kind by 20%! Now, I would like to add that I got fish from here, Petco, and petsmart during these last couple of months and all the fish we bought from here have died. Speaking of which, their return policy is just as ridiculous (and being the worst out of the 3 companies) you have 1 week to return your fish if it died, plus you have to prove that you weren't the cause of it dying. Meaning you have to bring ammonia samples and the fish can't be beaten up. Makes sense until you realize that they're the ones telling us what to do with the water! We test the water everyday and if there is anything abnormal we would call here immediately and talk it through with them. Soooo if the water was the cause, then the store was the cause thus providing us a refund on the $200 worth of fish we bought from here. Would also like to add that as he was telling me what to do with the water and setup, there was a dead fish floating right behind him. They told us to never touch the water bc that could mess up the chemical balance, and the sales man put his entire arm into the water to grab the dead fish! Maybe he was the cause of my fish dying. Anyways, you can't tell someone how to take care of their fish, when you can't even take care of your own.

    I called looking for a one-way valve and they were completely out. I can't believe that an aquarium…read moreshop would not have this available! No reason to call them again.

    The Dog Pound - animalshelters - Updated July 2026

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