On October 22, 2025, I made an appointment with Dr. Updegraff for Mar 2, 2026. TODAY, Jan 16,…read more2026, the office called to cancel that appointment because she isn't taking new patients. 3 MONTHS I wasted on these incompetents.

Dr. Updegraff is warm, caring, compassionate and highly rated by the physician quality…read moreorganizations. I wouldn't hesitate to recommend her. Staff is friendly but communication could be better.

I have been seeing Dr. Jahaur and staff for 5 years now. Great medical care for my conditions,…read moreempathic nps and lovely front end staff. Excellent doctor for the LGBTQIA community. Her testosterone pellets are high quality as well as the anti aging treatments she has provided me.

I'm giving this place 1 because I can't give a zero & it be recorded. Front desk is rude…read more Apparently still. Hands down. Can't get a word in edge wise. cuts you off. Happened more than once. I'm amending this for an update. 3rd interaction - I was still hoping to follow up with this Dr because of the time I have invested. Was waiting to do updated blood work. She has been assigned as my primary care physician by my insurance. Just found out that she won't be doing the full panel of labs that my last one did (for last 7 years). These labs were standard & identified a health problem to monitor. She said if she can't treat it, She won't include them in normal labs. From a medical standpoint point this is concerning. Neither could my other doctor. Thought the primary care has always been the first line of defense? ---- maybe they mean family doctor for sniffles? 1st & 2nd interactions 1st appt was cancelled with Doctor with no notice (& waited 2 months to see Dr instead of PA because prior family Dr's labs identified a concern & that Islands doctor was leaving the practice). waited 1 hour & 15 minutes for PA who was still running late so had to leave to take care of a family member in the hospital. 2nd interaction - called to get an update on labs. Was interrupted. Waited to speak. Didn't get one. If I tried, was told I was interrupting & rude. Waited without a peep and counted to 10 when receptionist was done. Waited too long. She hung up on me. I'd been assured a return call during rant. So waited for one. Didn't get one. So called back next day (def didn't want to do that). Got same receptionist. She said the Dr was supposed to call me back (?!). Then she read back dr's note which stated she was supposed to call me back. Receptionist told me I should find a new practice. So I am. What a mess.

I had a great experience with Savii Health, especially with Caralyn in billing. She was incredibly…read morehelpful, patient and made everything easy to understand. It's refreshing to speak with someone who genuinely cares and takes the time to help resolve questions and kindly. Thank you!

Been a patient for many years and was generally satisfied with the wait time for appointments,…read morescheduling, getting messages returned but now ... sometimes they 'forget' I'm waiting for labs or I get charged for missing an appointment that I DID ADVISE THEM about ... and now can't get a phone call returned, an internal message reply. Very frustrated.

I just love Dr. Updegraff! She is such a wonderful person and doctor. Always makes you feel welcome…read moreand like she loves seeing you. She has been my doctor for years now. I have never had any issues with her at all. She always listens and gives me the help I need for whatever I have going on.

I'm dealing with a SEVER SINUS INFECTION, none of the remedies are working. I have just moved to…read moresavannah and have no place to down here I am by far upset with front desk because they hung up. while I was in mid sentence. to who ever was on the phone with me I hope this review follows you.

Dr. Ghaleb is an extremely kind and thorough doctor who usually spends 30 minutes to an hour with…read moreme for appointments. My previous PCP would shove me out in 10-15 minutes due to pressure from the insurance companies to see the most patients in the least amount of time, so I am more than happy with Family Medicine of Pooler's direct care business model as it allows me to actually share my concerns with my doctor and be involved and informed in my own care. Dr. Ghaleb always informs me of all my options and allows me to make my own decisions with her guidance. They will even ask if there are any particular labs you would like her to consider when you are getting your annuals. I am a very anxious patient and she is always so considerate and patient with me. I can't speak highly enough of her and her team. The nurses are also extremely kind. I hope Family Medicine of Pooler is my family practice for many years to come.

They will not see you if it is a referral from an inpatient admission. My wife had a stroke and…read moreneeded to see a Dr to get consult to Cardiologist for outpatient Stress Test. Their system may work, just don't be sick when you call, as they are 6 weeks out to see you. They claim it's because of being a new patient, which we all know is really just a few extra pieces of paper that need to be filled out. The real ironic part is that their speech they give about their services is geared towards how to ensure that your credit card stays up to date for all billing. That was mentioned 4 times while talking about my wife's stroke. They may be good, just not for an emergent issue. I would not call them if you have immediate unforeseen needs.

Unprofessional staff and Dr's. Had no choice but to come here due to Tricare. I rather drive to Ft…read moreStewart hospital.

Dr Nunez was very nice. I had only an appointment for one of my kids but the other wasn't feeling…read morewell either and he very happily examined the other one and wrote them both for prescriptions. The nice thing about the medical home is after seeing your provider you may walk into the waiting room and fill your prescriptions at the pharmacy that is in the office. Also if you have kids they have toys in the waiting room. My kids never seem to mind going and have fun playing while they wait. The waiting time for me has always been less than 10 minutes. My only complaint is sometimes appointments are a little difficult to get, but they do have after hours clinic which can be helpful.

Does nothing for endocrinology issues. Metabolic or hormone issues to be checked and said "go see…read moreyour primary for that"..... REALLY. A diabetic forward doctor who doesn't seem to take care of himself. Assistant is overworked and feel sorry for her, but at the end of the day, asked for help and got nothing but a med injection that cost me $240 out of pocket.

The best endocrinologist ever!!! He is wonderful. How many other docs get you to send in your…read morereadings weekly and responds on how you're doing and makes changes in your meds if needed? He takes his time, no rushing to stay within that "15 minute" time limit per patient. I have recommended him to all my friends and touted his practice to my other doctors and now I'm telling everyone who inquires on Yelp! His practice is not run by some large money oriented out of town group. He is local; his wife and a receptionist run the office; no answering machine and pressing a number for yet another recording; no long periods spent in the waiting room. They're just GREAT!!! I highly recommend Dr. Gresham

My primary physician, Dr. Carr, is extremely competent, helpful and thorough. She genuinely cares…read moreabout my health and helping me to stay healthy. Her staff/assistants, Keke and Ms. Renee are exceptional. They are very friendly, efficient and make you feel comfortable.

I lost her after she left the Historic district. was so happy to get her back as my Doctor. She's…read moreone of the best. She get right down to the problems with kindness and care. I've been back for 4 years.