Beautiful apartment complex, many amenities. The maintenance staff is amazing and very quick to…read moremake any repairs. Office staff has always been friendly and accommodating.

Terrible communication all around. The people working in the office are avoidable and lack…read moreknowledge of there processes. I decided to buy out of my contract due to forced relocation with my job and was told I had two months after my lease end date to pay the buyout. They sent the remaining amount due to collections a month after the lease end date without any e-mail, call, or text message notification. The apartments themselves weren't terrible, just the management structure and it's not worth dealing with.

So I moved in not too recently and I was told to make a checklist of everything that needed to be…read moreaddressed by maintenance. I proceeded to make a list of a bunch of concerns that I had. I brought this list to the landlord and she made sure to get maintenance on top of it. The maintenance man's name was Greg and he was very polite and professional! He was able to address all the issues in my apartment that I has put on my list! He does a great job and I look forward to having him take care of my maintenance problems in the future! Give this man a raise!

Hearth. Hollow has definitely stepped up their game!!! Thank you so much for the awesome changes…read moreI'm a happy renter

The apartments are very outdated. I've lived in two separate apartments at this complex and the AC…read morein the summer never seems to work right. If you live on the bottom floor, be prepared to have brown recluse spiders all over your apartment (even after someone comes out and sprays). And if you live on the bottom floor, you can hear a pen drop in the apartment above you. And for some reason there is never enough parking right in front of my current apartment. Overall not bad for the price, but I'm going to move and try somewhere else.

**WILL NOT RECOMMEND *** There is poor follow up with…read moreissues. The microwave blew open while making a cup of coffee in a ceramic cup with NO metallic trim and hit my mom in the head , the hot water splashed on here and was every where .When it was reported they sent 2 guys to look at it who said it must be the cup.. after trying different cups they realize the microwave was the issue because it was heating up too fast. After they left they said the manager will call back .. after sevetal hours no phone call and nothing was done for 3 days. I her daughter had to call multiple times and went down to the office because my mom had a bad headache that day and is non confrontational . I told the office if I had to call again about this for the 3rd time when my mom is elderly I will be very upset. After day 3 I called and the person refused to give the number for their corporate office because I wanted to file a formal complaint. The first person stated they never said they will change the microwave, the second person was snide and said they had ordered a new microwave . The major issue is they never daid anything or removed the microwave from the unit , didn't communicate anything was being done and my mother could have forgotten and used it again. In the end we had an exchange of words and Josie the second person ended up hanging up. I had to google the property management company to find the number to complain because they would not provide it. +1 (479) 521-6686 Here it is if you need it. Its very scary that an elderly person will get hit in the head and there is no follow up For 3 days Or did they call to apologize.Will not recommend this place .

This place is a dump. People don't pick up after their pets. I pay rent each month and on time…read moreand I I am not even guaranteed a parking space. Often I have to park two buildings away and walk to mine. The carpet is worn out and smells bad. I have tried to get the smell out with no success. They will never get better renters in here The least I expect is to be able to park in front of my own building. Can't wait to get out of here.

I would give 0 stars if I could. The staff is uncooperative. My brother who is disabled with a…read moremental illness and my dad is 90 and fighting cancer has just been forced out because she doesn't like the way he behaves. My brother received a lease violation and was told he had 14 days to rectify the situation. She did not honor the 14-30 lease agreement violation which states: "A 14/30 lease violation notice is a legal notice that a landlord serves to a tenant who has breached the lease agreement. The notice must specify how the tenant is breaching the lease and that the lease will automatically terminate 30 days (or more) from the date of the notice unless the tenant fixes the problem within 14 days of the date of the notice. The tenant must be given 14 days to cure the breach, and if they fail to correct the problem, the lease will terminate without further notice on the date indicated in the notice (at least 30 days from the date of the notice)" She did not allow them the 14 days to rectify the situation. She only gave him 2 days before writing the notice to vacate the premises. As I am applying to other places, the property manager put a balance on the apartment so now my brother and father are not able to move until that balance is paid off. I called to find out how to pay the balance and she would not let me. Instead, She gave me a timeline on when they needed to be paid. However, the whole balance was showing on their account as needing to be paid and no other leasing office would accept their application. I truly believe she is discriminating against my brother because she doesn't like the way he looks or behaves due to his mental illness. I have lost all patience with this woman and I am hoping the owners of Springcreek will see this review and reach out to me so that I can pay off any balances they owe and get them out there. My father is 90 and frail and this situation is causing him lots of stress. They just moved in on the weekend of October 13th. All background checks intact. So, I truly believe she has an issue with people different from her.

Rats, mice, shootings, black mold, on several occasions we have sent them a request to fix our…read moregarbage disposal, They would flip a switch in the breaker box, It would work for one day finally, they drilled a hole by the sink and fed the cord through for it to be plugged into the outlet by the sink, which is not only a fire hazard, but also an electrocution hazard they put our smoke detector in, but never took the caps off and wired it or put a battery in it, when we told them about the black mold, they came in and covered it up with caulking instead of remediating it, they have a railing on only one side of the porch and as a result, I fell and tore my rotator cuff and had to take a month off work and incurred medical bills, and there are bugs in these places, as well as the rats in mice and every time they spray the bugs just get worse, and shootings happen here all the time

I am a contractor did over a thousand dollars in repairs went to get paid the office didn't know…read moreanything about it COD ONLY .

Called on a whim to try and get in for a tour, Veverly was so kind and personable and got me in so…read morequickly. Since then I've been back 2x to re tour with her and she's always more than happy to accommodate the (future) tenants and ensure they're getting the comfortable living space desired. Apartment prices vary based on multiple factors including time of the year, bed/bath, etc.. which is unfortunate but Veverly has been awesome about communicating with me, returning my phone calls and emails! In a great location on the east side of Wichita, close to lots of shopping and entertainment, safe area. Veverly has been awesome to work with, kind, welcoming & friendly and most definitely weighed in my decision on where I wanted to live!

The staff is very cordial and accommodating. Every question I asked was answered or addressed.read more

This company is very responsive, reasonably priced and efficient. They moved my storage unit a few…read morespots down and even swept out the old unit. I highly recommend them for any moving needs.

Excellent professionals. I highly recommend Anthony and his crew!!…read more They were very efficient and knowledgeable.