Do NOT do business with this company. I was charged twice for a one-month equipment rental. Since…read morethen, I've made repeated attempts to resolve the issue by phone, email, text, fax, and even an in-person visit. Their voicemail was consistently full, and I never received a response from billing or management. Based on my experience, I cannot recommend this company.

From the owner: Need Medical Equipment Today—Day or Night?…read more Allen Medical Equipment provides 24-hour delivery, professional setup, and caregiver instruction throughout North Texas. We specialize in urgent and high-value home recovery needs, including: Premium hospital beds Bariatric hospital beds Low-air-loss mattresses Patient lifts Power wheelchairs Lift chairs Oxygen concentrators Stairlifts Complete home-recovery packages Our team delivers, installs, tests, and explains how to use the equipment so everything is ready before your loved one arrives home.

Fantastic place! Go buy from them. Instead of looking at things online go in and get it there…read more Prices are very reasonable, KC was super helpful. Looking for a rollator walker and online it's hard to pick them. Come here, test them and bring it home right away.

They provided me with a CPAP machine that was not the model prescribed by my healthcare provider,…read moreclaiming they were unable to obtain the original device. Despite this, they filed the substituted machine and its supplies with my insurance. The replacement has proven to be substandard, and I've experienced ongoing issues with its performance. Now that I require new supplies, the company refuses to file insurance claims for them, forcing me to pay out-of-pocket for items that should be covered. This practice is not only unacceptable--it feels deceptive and exploitative. From start to finish, this experience has been deeply frustrating and has undermined my ability to manage my health effectively. I strongly advise others to seek out a reputable medical supply provider--one that honors prescriptions, supports patients long-term, and operates with integrity.

Tracy was amazing to work with! She went above and beyond to help us get medical beds for my boys…read morethrough our insurance. She was kind, patient, and made the whole process so much easier. We're so grateful for her help!

AME charged a $400 deductible prior to shipping supplies. Made two small shipments and then claimed…read morethat the supplies were no longer available, so I ended up ordering from Amazon (at my own cost). Contacted BCBS and they said no deductible was owed, since I had reached my maximum out-of-pocket. I contacted AME and asked for a refund and they agreed. No refund and no response to repeated voicemails and emails. Contacted BCBS again for help. They contacted the company and were assured that they would refund. Still nothing after all these months despite many emails and voicemails. Terrible company!

My Doctor prescribed a CPAP machine in May 2024. I looked at reviews and made the decision to go…read morewith Ultima Medical Supply. Everyone I met with and talked to has been very professional and helpful. After a while, my first face mask began to irritate my skin. I called Ultima Medial Supply and they prescribed a different face mask that has been working great. I have been pleased with the value, service and products. I highly recommend Ultima Medical Supply to anyone. Thank you Ultima Medical Supply Terry Miller

I got my CPAP machine from this company. Insurance pays them to send supplies quarterly. They sent…read morethe wrong hose for my machine even though they sold it to me. It took 3 days to get them to admit they made the mistake. They are hard to understand, not customer friendly and don't know what they are doing.

Have done business with them several times over the years…read more Don't let it's small size fool you - the stock of merchandise of all types is impressive. The staff have always been very professional and courteous. Peg O

Great service I was helped by Kingsley and they also have excellent quality merchandise…read more I was happy with my purchase.

Outstanding service that will literally change your life. So happy I found this place and the…read moreamazing help.

From the owner: Why Choose CPAP Express? At CPAP Express, we prioritize your…read morecomfort and convenience. Our clean, professional office with a retail presence ensures a safe and welcoming environment for all your CPAP needs. With our extensive inventory on site, you can easily find resupply products without delays as long as you have proper doctor documentation. Regular resupply is essential for maintaining optimal therapy, and our knowledgeable staff is here to assist you in keeping your equipment in top condition. Trust CPAP Express for a clean office and seamless service- Your health and peace of mind are our top priorities.

As a Pediatric Hospitalist and Pediatric Pulmonologist, I see many infants with reflux that may…read morecontribute to swallowing trouble, chronic chest and respiratory symptoms as well as hospitalization. Many of these infants will require adjustments to formula type, formula consistency, bottle/nipple flow rate as well oral medications. I recommend the RESQ Wedge to many families as an excellent non-invasive way to improve reflux. Dr. Rick DFW area, Texas

I am a first-time mother of a young infant. Nothing prepared me for the feeding/sleeping…read moredifficulties my little one endured in her first month of life. Our little one would be so content if we held her upright all the time, but that can get very tiring very quickly. I had never heard of silent reflux or GERD until her symptoms gradually worsened. We first noticed that she would scream in fear when we laid her down to change her clothes and diapers, but what baby isn't fussy then? Next, we thought it odd that our one week old couldn't sleep or feed well. She often would roll over to her stomach if placed on her back. By week three, if ever I needed to lay her down within an hour of feeding her, say to change her diaper, she would spit up or get gurgling hiccups that would give her heartburn, gas, and abdominal pain for hours. If she didn't spit up at the changing table, she would with the hiccups or worse, projectile vomit which would then cause really bad wheezing and nasal congestion-stuffiness. I was often so afraid to lay her on her back in her crib despite everyone saying it is a SIDS risk not to do so that I used to prop myself up with pillows and lay her on my chest so we could both sleep. Both of us could not sleep well this way, but at least by keeping her upright, she wouldn't wheeze so badly. We both became so exhausted with this endless routine of tears, screams, and sporadic sleep. My husband and I knew our baby had to be propped up and tried for a week to do so with her carseat, a bouncer, pillows in the crib, and a swing that we could never swing her in, but everything caused her to scream in pain from gas or heartburn. When we got the rescue wedge, we placed her on her stomach the first night because that is most like sleeping on my chest. I watched her with tears streaming down my face as for the first time in a week, she was sleeping soundly. I had to wake her up to feed her three hours later. Once I got her to burp, I put her back on the wedge and she (and I) slept for three hours!!!! When she and I awoke, she was much more calm as she ate because she had not spit up or vomited in six hours and wasn't as hungry. Within a few days, her breathing began to improve. She was eventually able to play while laying at an angle on her back while strapped to the other side of the wedge! Our lives have been changed by the RESQ wedge. I for instance, I have peace of mind enough to be able to eat, sleep, and shower while she is sleeping on the RESQ wedge because I know she can breathe easily and will not get gassy, Because our little one is eating, playing, and sleeping so much better, my husband and I happily recommend the RESQ wedge to anyone with an infant suffering from reflux and chronic congestion or breathing issues.

This place every time I come here always messes up my account. I didn't know I had loyalty points…read morebecause unfortunately they set up my account incorrectly for the second time. And when I saw I had loyalty points today, I said well what are these points and can I use them. She said unfortunately not because your account wasn't set up correctly by our staff so it's set up right as of now. I said okay but I never got emails saying I had points to use and I shop here all the time so I should be able to use the points that I accrued. If you guys made a mistake on my account then that's yalls mistake, not mine, but I did fairly earn those points by buying all the necessary scrubs. She refused to acknowledge that they were there and kept steam rolling over me in conversation. She barely let me get a word in and tried to over talk me and thought talking faster would get her point across. Ma'am, it doesn't matter. If your staff made a mistake. Accept that and move on. I just want to be able to use my points. Not to be waived off like I don't matter. Which is what this lady always does. Very disrespectful and very rude. You would think if a customer has loyalty points they would be able to use them or at the very least be asked if they would like to use their points. "Not be told no you can't use them at all, maybe next time!" And then she said maybe you can add your employer, people get discounts that way. Like what does that have to do with what I'm asking you about maam. You would think if yall keep messing up a customers account and it is on yalls part, then you guys wouldn't make it so difficult on a customer. But here we are.

Heather took such great care of my daughter today. We told her what size and color we think we…read moreneeded and we ended up buying the ones she selected for us. She was right there each time we needed anything. Very courteous, professional and patient. Great experience for my daughter buying her first set of scrubs! Frisco, TX location

I have had a great experience here at Medical Xpress. I have been a customer twice so far. I have…read morebeen there to get ready for surgery and then for my Cpap fitting for my sleep apnea. I have been blessed with really mindful and personable service. I really like going through all the gadgets in the store. I find so many great tools for making my life easier. Literally from eating utensils to going potty. There is a kindness that resonates from the initial greeting to the farewell after checkout. Jacob was the clinician that gave me my Cpap teaching. He is not a store employee, but he has his little room inside the main store. The thing that is cool is that the store staff has good relationship with Cpap staff and can say with certainty that they are great with customers . I really like that there are also some great sales. I picked up a lot of tool to help me be safer, independent, increase my functioning, and reduce my pain.

I was in the store some time last week and this has been probably my 3rd time in. Every time I come…read morethe staff is just so wonderful! I can not thank you enough for explaining the insurance process with me to help me get the most affordable option. This is so great because you all know I'm on a fixed income and count my pennies! Laurie I can't thank you enough. And Hope, your new girl, she has been such a an angel! I would have never known about that other mask option for my CPAP, if it wasn't for her! Well I might have known, just not as soon! Haha! Nancy has always been my gal too, thank you for everything you do! Thank you ladies so much for everything! God bless you! See you soon, I'm sure! Best- Mrs. E.C.