This is going to be a detailed review on one specific aspect of the apartment. But, I take this issue very personally and seriously because of traumatic problems I've had in the past at other apartment complexes regarding the same issue. We initially really liked this place until recently. We haven't even been here for one month and we're dealing with problems with noise due to thin flooring. Prior to signing our lease, we took a tour and specifically asked about the floors. We have a one year old who is walking and he is a heavy foot. I am also pregnant and cannot always be conscious of how I walk due to pain and just being huge now. But with that said, I don't purposefully stomp. When we walk, we are truly just walking normally. Due to issues I've personally had with noisy neighbors upstairs in the past, we rented a third floor unit. However, since I know what it's like to have noisy neighbors, I specifically asked about flooring out of wanting to be considerate of our neighbors downstairs especially since we have a walking baby who can't control on demand how he moves around or when he falls. We were reassured that the floors were concrete. Therefore, we were very optimistic as it gave us a sense of relief that we wouldn't be bothering our neighbor downstairs. How wrong we were!!! Not even two weeks since moving in, our neighbor downstairs came to tell us that she can hear every single time we walk around. I immediately got upset (not at her) but at the property managers for misleading us into believing the floors were solid concrete and therefore soundproof. Our neighbor has also banged on her ceiling out of frustration, and I don't blame her. We don't purposefully stomp or drop things on the floor to be annoying. We are simply walking around in our own apartment. Unfortunately, there isn't much we can do unless we from now on tip toe throughout the apartment, which is not only annoying when I'm paying so much money for this apartment already but also not feasible with a one year old. For the amount I'm paying, you'd think we'd have good solid and soundproof floors. Not to mention whenever we have guests or family visiting us from out of town now, I don't even want to have them over anymore because I would have to tell them to walk quietly.
We are still dealing with this noise issue and I feel like I can't even be in the comfort of my own apartment. Sadly, for the past few days, I've been leaving with my son back to the city (where we have family) just so we don't walk around and make loud noises that will upset and bother our neighbor. Honestly, it's been so distressing and when we are in the apartment, I feel like I can't even walk at all out of fear that we're annoying our neighbor. As I write this, my son is at my in laws just so that he is not here and walking around at our apartment being loud. How can someone live like this, honestly?! It's so upsetting to me and it's all because we were given misleading information. So far, the only solution we've been given is to be considerate, respectful and work together with our neighbor to resolve the issue, which honestly is such a typical crafted administration answer with no tangible solution. At the end of the day, I'm truly upset that we were lied to and even more that the apartment complex is offering no real solution and only recommend that we change the way we walk and have us work it out ourselves. I am still waiting for a response from the property about other solutions besides asking us to change the way we walk. From what I can assume, it feels like they're going to tell me they can't do anything about it and it'll end up being our responsibility to resolve, which will cost us even more money when again, we were the ones actually misled by the property and told false information in the first place.
All in all, while it's a nice apartment and in a great area, if you've dealt with noise issues in the past, I'd say look somewhere else. Though it's one issue out of a million that can go wrong, it's a substantial issue and life limiting to us. This has been very distressing since the day our downstairs neighbor first came to tell us she can hear us. Unfortunately, we are now stuck in a 12 month lease, and I'm now dreading the next 11 months here. read more