Had a fantastic experience with the team here. Punctual, knowledgeable, friendly, and well priced…read more Would highly recommend and use again.

Jeremiah scheduled work for Thursday October 8th & Friday October 9th. He received my non…read morerefundable deposit right away but then I did not hear anything back for days from either Jeremiah or Tammy (Jeremiah's wife). Jeremiah finally answered the phone on the Thursday in the am. He said he couldn't make the scheduled time and would have to reschedule. I was called back by Tammy and the work was rescheduled for Friday and Saturday instead. We were needing to get it done so we agreed. Work was finished up later than what we were told, Saturday evening at about 6 pm and I told Jeremiah I would e transfer the amount owing in the evening after are Thanksgiving dinner we were in the middle of having at the time with our family was over. While cleaning up from dinner I twisted my back (an injury from a car accident years prior) and went straight to the couch. Therefor I did not have a chance to e transfer the money that evening. The next day I was laid up in bed on muscle relaxers and had my phone turned off. When I turned on my phone about 8:30 pm I was shocked to find 6 phone calls, 4 text messages and 1 phone message (all starting at 9:40 am all in less than 12 hrs) all wanting the money owed. I sent Jeremiah a text message right away at 8:40 pm apologizing and explained my situation and sent the money owed and his reply was. "As per our contract payment is due upon completion". I am all for supporting small business but this is unnecessary and wrong. There was no communication from Jeremiah for days when he had received my non-refundable deposit, no communication or lack of for reschedule. We agreed to have work rescheduled done but not expecting into are holiday dinner all while we hear the sander and dust around due to their rescheduling issues but a few hours late from me ( also on a long holiday weekend) to pay the amount owed and I receive over kill of messages and phone calls. As far as I am concerned Jeremiah and Tammy were very unprofessional, lack of compassion and no understanding. **Edit- after sending my money I owed in full at approximately 8:50pm Sunday 12th. Jeremiah sent another text at 9:12 offering a 15% discount. The full amount I owed had been paid in full, but I feel he did this so he could say he offered a discount and I didn't except. He had already deposited my e transfer!! how can you give me a refund when I had already paid? again lack of organization lack of business honesty. He was missing the point of customer service, compassion and just human kindness and his as well as Tammy's harassment of text messages phones messages and phone calls (11 in total) in a 10 hrs time period on a long holiday weekend.

terrible service by Johan. didnt show up for an appointment and then tried to gaslight me because…read morehe had a doctors appt. Really unprofessional

Worked with this company twice before and had a very good experience. More recently it was…read morehorrible. I ordered carpet for my sunroom. It needed to be fade resistant and the sales person told me that they had a roll on sale and I liked the colour so I accepted the deal and paid the deposit. When the installer came I noticed right away that there were wide stripes in the carpet that looked to be lighter than the main carpet colour. I called right away and reached the lead installer. I sent a photo and he said, 'what am i looking at?'. The stripes are wide, about 3 inches each and the whole width of the carpet, kinda hard to miss. He said the salesman would come and inspect it. That was Monday. I have called, emailed and no one will respond. Now it's Thursday and I think that's it for service from Carpet Deals.ca. Please beware, it looks like I was duped.

Added insulation to my attic. Responded quickly to queries. Job was done within a week. Fast,…read moreefficient and professional.

Called 3-4 weeks in advance to book an appointment. Told them I needed to get the underside of a…read morefloor on an addition spray-foam insulated before an upcoming Energy Audit review. Told me it was no problem, and that he'd follow up with me the next week to figure out scheduling. Never called. When I called back he had "lost my number". Still wouldn't commit to a date, but said it'd be no problem to get it done before the audit. 2 days before audit, having not heard from him for a week, I call back and try and get some kind of commitment in terms of date and time for this to get done. First he says "Why don't you get them to reschedule it til later". Told him that wasn't possible as these audits have a set number of days to get what's required done. Then he goes on to tell me how he has other customers that have much bigger jobs - so he can't get this done for me in time. I get it - bigger jobs, more $. Fine. But to string someone along like that, claiming they could do a job by a certain date, and then leave me hanging at the 11th hour. Pffft. Complete amateurs. Don't get suckered by these clowns.