The service, from the initial estimate to the completion of the repairs, is outstanding. I have used them several times over the years and have never had a bad experience. The office staff always greets you with a smile, the quality of the workmanship is exceptional, and the finished vehicle is returned spotless and cleaned to perfection. I highly recommend them to anyone looking for professional, reliable, and top-quality auto body repairs. read more

They have gone down hill since they fired Eddie. Very disorganized and overwhelmed. One good person still working there on the desk but the ownership and who ever they brought in to replace Eddie just aren't up to the job. Notice all of the good reviews are from years ago. read more

Very professional staff ,and the name suits perfectly they are top-class with work great service!

My brand new car was hit while parked by a city bus. Took my car to finishing touch to be repaired. Repair took 3 weeks and the car was given back. None of the safety sensors were working and I am now forced to bring the car in again and get another rental. FIX IT RIGHT THE FIRST TIME!!! I continue to rack up hours of lost wages and still do not have a working, brand new car. I will never again go here to get repairs. I should have listened to all the other bad reviews and driven farther for good work. read more

Finishing Touch Auto Body in Basalt, CO is the best business I have ever experienced. It is obvious that it is a family owned business that truly cares about providing high quality work! Every staff member was polite, professional, friendly and attentive! They were honest with their pricing ( I have a family member that is in the business and was delighted to hear the price they quoted), kept me informed every step of the way, were very informative about options and when I picked up my car upon completion, it actually looked better than new! I was amazed at the quality of work they provided! I have family members in another state that own a successful auto body repair business and when I told them about my experience, they said I couldn't have found a more reputable shop to take my car! I whole heartedly recommend Finishing Touch Auto Body for their honesty, quality work, and responsiveness! Thank you so much to the Schoeller family! read more

I got in a fender bender 1 week before moving out of state. FT was quick to connect with my insurance company, order parts and get my car fixed within the 1 week time frame (including dealing with delayed parts due to a snow/ice storm). Thank you to the team for getting me back on the road so quickly. read more

These folks have been great each time I had a car that needed auto body work. They are the preferred shop with my insurance company and I can see why. They worked with rental car companies to make it easier for me with pick up and drop off, and helped with me to bargain with an insurance estimator that was trying to duck out of a complete repair. On top of that the car looked terrific when they did their magic. They provided excellent service across the board and the staff were all friendly and helpful. read more

The guys at the Finishing Touch are on point! They were incredibly helpful throughout the entirety of my repair, keeping me in the loop with updates and information! Couldn't believe how professionally they handled the shady rental insurance company that was trying to short my repair supplement! Matt and Eddie had my car looking better than new by the time it came back to me! Won't go to anywhere else in the roaring fork valley next time i need repairs! 6 out of 5 stars! read more

I was surprised by the level of customer service these guys offer. Right from the start they washed my car to really see all of the damage and then right to the end they stayed on top of and even anticipated what I would want and called me with updates, AND took care of all of the insurance? Never seen that before ! Would I use them again, You Bet, and I tell everyone to call them as well. Thanks Guys! read more

The Finishing Touch does a wonderful job, and the staff is great to work with. They've taken care of my car a couple of times, and I've been very pleased with the results. I sincerely hope my car doesn't get hit again, but if it does I know where I'll go. read more

They do great work, really care about the end result, and are a terrific group of people.