Don't waste your time with this venue, sadly they don't honor contracts, add on charges, and try to…read morechange the hours of your event last minute. Please save yourself the stress and find a reputable venue that will actually take care of you on your big day.

I'm pretty impressed with this hall. I've been to a few in El Paso and let me tell you...they are…read morenot created equally. I was able to spend time here because of a recent wedding we attended. Me and the boyfriend were part of a friend's wedding party. #Murraywedding The best part about this hall is the fantastic view of the city (hence the name, I'm sure). It's close to Scenic Drive so you get that same, wonderful view. Scenic Ballroom is also really spacious. At least 200 were in attendance at this wedding. I consider that a decent size. The hall also includes a stage and kitchen area. There's plenty of room for the mariachis and dancing! :) There was a lot of staff on hand. They were all very nice and helpful. The place was also super clean! Another benefit is that you can get married in their chapel around the corner, From this Moment. That was really convenient! They also offer different packages with the food and cake included. Nice place overall!

Hello, I had my xv here and it was the worst service possible. My parents were threatened by the…read moremanagers to shut down the party at 10. They initially promised things within our packet we paid for however the day of did not fulfill their promises. Don't recommend having you're party here

I went to a quinceanera at this hall and it was really beautiful and nicely decorated. They have…read morea photo booth for pics, popcorn, dj and frozen drinks in the different packages. EPPD onsite for safety. The reason only 3 stars is the food was not up to par for the price the family paid for their package. The brisket was good but the side dishes were just okay. Don't cut corners on the food! There were also only 2 attendants the whole night with the owner coming in at the end...this is not enough to serve food and clear tables and help with spills for the large groups this venue can hold. If you want 5 stars... step up the food and support staff and then the hall would be perfect.

This is an amazing venue and Bernadette who manages the bookings is the best! We recently rented it…read moreout for our wedding reception and were amazed at everything that was included: uplighting, bartender, sodas, and even DJ service. We were able to bring in our own sealed liquor for the bartenders to serve. The dance floor is nicely sized and the venue is bigger than it appears from rhe inside. The VIP room is fabulous and features large mirrors, couches etc for freshening up. The only downside was having to call to make payments. It would be great if they had an online payment system.

Party room is in a great location with unlimited parking. The price is reasonable as is their…read morecatering menu and other options. What makes this party hall a 5-star is the staff! They are great to work with from start to finish. On the day of the event we arrived ladened with numerous party items. The staff greeted and followed us to the car and they unloaded everything. They proceeded to help set up and constantly asked what else could they assist with. During the event they served the food, cleaned up constantly and best of all anticipated our needs. The level of service was top notch and certainly noticed by our guests. Very friendly and professional staff. We would definitely book another event at Artlena's Party Room.

First off the staff is amazing, they make your event as stress-free as possible and are very…read moreefficient. My family has already had two parties here and we will definitely be back. Highly recommend. 10/10

This place is totally magical if you're lucky enough to get tickets to one of their shows, be…read moreprepared to be immersed in a very relaxing and wonderful entertainment venue they have a full bar and make all kinds of cocktails. They also have hundreds of automated candles lit all over the place and it casts a beautiful, lovely, relaxing glow. They are all over the stage as well surrounding the performers. It is just beautiful to watch a Quartet play in this beautiful light. This is definitely a very romantic date night.

What a unique venue space that feels so inconspicuous along I-10 in the downtown area, that you…read morewould have no clue otherwise events occurred if you never attended one here yourself. The St. Rogers Depot seems to be a former train station and there is plenty of parking spots for guests. This long red brick building features an aesthetic that is modern yet a touch of farmhouse. I really enjoyed how it was broken up into different sections including a main bar, section for seating, a second bar, and an enclosed room with large glass doors. My fiance surprised me with tickets to the candlelight show featuring the music of Adele. It was a quartet playing on the mini stage surrounded by plenty of their signature candles (they weren't real flames). The quartet was stunning and the sounds literally mimicked Adele's biggest hits and it was just an experience that made me so happy as someone who payed the Viola for many, many years. It was just such an intimate experience and it really took you out of your everyday responsibilities. I can't wait to see what other experiences they will host.

Great experience overall, I've attended two partys there in the span of 6 years difference and they…read moreappear to have new management and they have renovated the ballroom and it looks amazing! great staff and everyone was so attentive!

Place is very pleasant. However, the manager Chuy Yañez, is not very nice, and a bit rude…read more We were there at 7:45 pm to be able to have dinner. As we get served, a lady told me we have plenty of food left, if you want double let me know. We said no thank you and continued on our way. My brother got there 5 minutes after, so I asked Mr. Yañez if we could have 2 more plates. That is when he directed the lady to pack up and he didn't allow her to serve them. When I told him it wasn't 8 pm yet, he answered; "That's too bad we already picked up." With a very bad attitude. So if you have an event there make sure to ask for a different person to manage your event.

We celebrate our wedding reception last month here at Madrid's Ballroom. We in fact enjoyed every…read moreminute of it! We and our guest did not want the evening to end. My husband and I wished we booked for the extra hour. I did feel coming up to our wedding date quickly approaching conversations were getting pressed last minute and questions were not getting responses until days after the fact. Which if you ever planned a big party all the small things end up adding up towards the end. So I do feel simple communication practice would of greatly been appreciated. In previous experience in other ballrooms, I did love how the staff served the guests with the drinks and food, during the dinner hour. It kept the ballroom looking elegant. versus all the guest getting up to line up for their dinner plate or having them to gather their own plates for clean-up. The staff was great, you can tell they were there to be attentive to everyone's needs and requests. When it came down to my husband and I to cut the cake. I made sure him and I cut the bottom of our cake. Thinking the staff knew to save the top of the tier of our cake for us to keep to take home. Disappointed to say they cut into the top of the 3-tier cake instead of saving it for us. The moments we did met with Mr. Madrid he was nothing but helpful to our needs and requests we greatly appreciate how he came through for us on our special day, THANK YOU

Un lugar muy bonito y grande super recomendado ahi fueron los 15 años de mi hija Valerie y de…read moreverdad muy bonita experiencia todos tanto meseros como los del bar y el Sr. Madrid atentos a los detalles para que todo saliera super bien gracias por todo y espero vernos en nuestro próximo evento.

Amazing venue ! Best place to have your birthday celebration, graduation party or wedding! Great…read morespace!