For the last 14 years I've received flowers from this shop several times a year. They have always been beautiful, often with thoughtful touches like a tiny succulent or little chocolate or something coming with the premium baskets. I have always loved them.
Today I received flowers and chocolate for Valentine's Day. The flowers are okay, but not up to the usual standard at all. My husband spends $2-300 each time, so it's usually really nice. This year there are mostly carnations, a few already wilting tiny roses. The basket itself is very poor quality, not worth saving. He ordered the large box of chocolates to accompany the flowers. What arrived is a tiny box with six heart shaped chocolates in cheap packaging with no company name or ingredients on the box.The chocolates cost $30. That's $5 per chocolate. He dropped off the gifts himself and apologized because he could see it wasn't as nice as usual. He really prides himself on getting me these fancy bouquets 4x a year. I hated to see him disappointed. I called the shop to ask if I got the wrong chocolates or flowers, but they said the chocolates are locally made but somehow the chocolate is from Dubai (a place where cacao does not grow) and somehow that makes the chocolate so expensive that the boxes are really tiny. I also asked how many chocolates were in the small size since I got a large, but the lady didn't give me an answer.
I have heard that this place is under new management. And this Yelp has no reviews even though this place has been here for 20 years. Did they delete the Yelp and replace it? I have no idea.
I have always recommended this place but that ends today. The bouquets and gifts from here were expensive, but always worth it until now. I don't like that I got brushed off when I called. When you spend $250 and are not happy with the quality, I expect more than the answers I got. read more
