I met Dana @ Flute Finder a few months back. Before deciding to work with Dana, I had interviewed several experts who had on-line clients, others had store fronts selling &/or purchasing pre-owned flutes and piccolos. Please note, my search went on for a few months as I am over protective of my instruments and I am very careful, methodical when selecting a Vendor. Throughout my professional career, I have 20+ years experience working with various contractors and vendors from a technology perspective ... in a nutshell, I am tough when it comes to deciding on a vendor. In my analysis of the various flute/picollo vendors, I had complied a list of Pros & Cons for each vendor based on my situation and neeeds. Dana @ Flute Finder was a perfect fit. No Cons other than I did not know her directly. At the end of our journey I found Dana @ Flute Finder met all and exceeded my initial expectations. Throughout the transaction Dana kept me up to date and was completely honest across the board. I found her committed to both buyer and seller to find the happy middle ground. I love when see this level of customer service & client dedication in a Vendor. This is a rare quality in todays market! I am happy to say I consider Dana a new friend and she will be my first "Vendor of Choice" going forward for flutes/piccolos. Side observation. The resell market is tough and the customer base can be unfair or even share false claims at times. Throughout my career I have learned that honesty and integrity begins with me. I was happy to find a Vendor who shares this belief. Dana @ Flute Finder will not disappoint! read more

I don't support businesses who believe that immigrants should be deported. I don't support businesses who voted for people whose interests don't include in promoting diversity, equity, and inclusion. I don't support businesses who view immigrants as less, especially those "Mexican flag waving entitled criminals". Dana, your people didn't build this country. Black, Brown, and Asian people built it. Your ancestors chilled while their servants did the work. The "entitled criminals" buy from your business. They feed into your bottom line. Your support for agencies like ICE and saying racist things are why you should get canceled. Not just what you posted on Wanda Lynn's picture of "I Support ICE". It's the stories from many other professional flutists who have receipts and stories of your vile statements. While you have a large selection of instruments, you tend to try to sell instruments with wrong descriptions. Very gray area selling tactics. Something that has also been noted by many players. I don't care who you voted for. I care that you're a good human being but the statements you made on that post is why I know you're NOT a good human being. People shouldn't tolerate your intolerance of others. Period. read more

I suddenly and unexpectedly found myself in the market for an upgraded flute when my student model died yet again. Flute-finder was suggested by a fellow player. Dana was fantastic. She helped me find a suitable flute for my needs and budget. The flute she chose was actually new-it plays beautifully and was in excellent condition as advertised and she followed up to be sure I was satisfied. A great buying experience and I have made a friend. I had emailed her blind and not sure i would get a response but she got back to me immediately. The billing process was seamless and involved friendly banter back and forth. She had even sent the flute for me to try before I bought, without requiring a card number or other information.During the process I had occasion to call her with a question-I left a message, and she got back to me within the hour. If you are in the market for a used quality flute that will be in the best condition possible call Dana. She will take good care of you. She made me feel as if I was the most important customer she had at that moment. read more

Dana did a wonderful job in helping me pick out an intermediate flute for my daughter. She is incredibly knowledgeable when it comes to sound quality and which instrument would be the perfect fit. We purchased a Trevor James Virtuoso II from Dana who gave us a trial period. This flute was a Christmas gift and Dana made sure that we received it on time. We are so happy with this purchase. It was like Dana understood exactly what my daughter needed. The sound quality and price of the flute were excellent. We couldn't be more happy. I would strongly recommend Dana to anyone who is looking for an excellent instrument, amazing customer service and peace of mind that you are getting the perfect flute! Thanks Dana! Debbie Maiola Spencerport, NY read more

My son needed a flute when he started playing in his high school band and again when he went off to college to major in classical flute. Finding Flute Finders and Dana was a Godsend. Dana is experienced and very knowledgeable about flutes because she herself plays the flute. I was a bit skeptical about buying a flute without seeing it but I was able to speak to Dana on the phone and by email. She makes sure each flute is in excellent working condition and her prices are affordable. She ships quickly and makes sure you are a satisfied customer with the perfect flute for you. Her customer service is outstanding .I highly recommend Dana of Flute Finders to anyone who is looking to purchase a flute at a great price! read more

We had been searching for a specific flute for our daughter from various resale vendors. Retail pricing of the flute new was out of our budget so we were looking for a gently used one. Dana of Flute Finder was great. Because we are local, she hand delivered two flutes (same make, slightly different models) and allowed my daughter to try them out without pressure to commit immediately. We were able to have our daughter try out the flute with her private instructor. We were so happy to have the flute that we wanted and within our budget. Payment was very easy as well. Dana sent us an invoice, and we sent her payment via Paypal. I would highly recommend The Flute Finder! The process is seamless. read more

Dana is an excellent source of flutes. She helped me find one that is perfect for me. Her selection is excellent and represents instruments that match anyone's budget. Also - and this is the point of my review - Dana provided the best customer service before, during, AND AFTER my purchase to ensure that I was absolutely satisfied with my flute. In this day and age, such terrific service is a lost art, but Dana provides both excellent products and excellent customer service! Dana has earned the highest of recommendations from this very satisfied flute buyer. I'll buy all of my flute with Dana's help in future. read more

I am a professional flutist and flute teacher. I was looking for an alto flute to rent for a gig that I had and was turning up nothing, then stumbled across Flute Finder. Dana offered to let me BORROW one of her alto flutes, rather than renting, which I thought was amazing of her! Her prices are so reasonable and her customer service is unparalleled, and I ended up buying the alto flute from her! I cannot think of a better way to purchase a new flute or piccolo (or alto!)--it really is a no-risk proposition, and you won't find a more pleasant person to work with than Dana! read more

The Flute Finder made a difficult job easy. She has a collection of different model flutes and you can try each one over a few days. I was able to narrow my choices quickly and the result was getting a flute that was perfect for my needs. Each flute is in perfect mechanical condition, serviced by Alan Franklin, the best in the business of flute repair. Prices are less than anticipated. You won't be disappointed with your experience with the Flute Finder. read more

Dana did an excellent job in finding me a Muramatsu flute and she sent the flute to me quickly. I was able to try the flute for 7 days without paying any money up front! The flute was in great shape and playing condition and I am very happy with doing business with Dana and also the Muramatsu flute! I would highly recommend, Dana, in helping someone find a good flute at a reasonable price! Janeanne Wantz Pennsylvania read more

I have recently purchased an instrument from The Flute Finder. Dana Cantrell-Shaw enabled this purchase smoothly and with care. She was available to answer any of my questions and kept in touch during the transportation (this was an international purchase) and trail period. The instrument was everything that was advertised. I am very pleased with the service that I received from The Flute Finder. read more

Dana is an excellent resource for finding top quality flutes that meet every skill level as well as determining what flute would be best suited for your growing student. She is very knowledgable about the current trends in the flute industry, as well as the finer points of how the different flutes respond to different playing styles. I highly recommend Dana as an invaluable flute finding resource! read more

My daughter was progressing in her flute studies and needed a more advanced flute. Her instructor recommended we check with The Flute Finder before we tried any of the out of state options. We were all too happy to go back to Dana. She had provided my daughter with her beginner flute several years ago. The new flute is fantastic as well as the piccolo. read more

Dana is the real deal! She is an expert in flutes and really knows the flute market. She helped me sell both my flute and piccolo. She was definitely helpful with pricing and had the contacts to get them both sold quickly. She exceeded my expectations in every way. Highly recommend working with Dana. read more

Dana and her Flute Finder business is top notch! Dana provides individualized customer service and really understands her inventory - so she can really target your needs in consignment sales or purchases. Thank you Dana!!! Andrea Redcay Graves read more

Dana helped us sell our daughter's flute this summer. She was very professional, quick to respond to emails, and found a buyer for the flute quickly! Highly recommend. read more