Complaint Against Buffet 101 Glorietta 2 (Dine at your own risk)…read more This is to share our very disappointing experience at Buffet 101 Glorietta 2 during our family gathering on December 26, 2025 (lunch, 11:30 AM - 3:30PM). We were a group of 28 pax, celebrating our Christmas party, our late grandmother's death anniversary, December birthday celebrators, and a family reunion. Unfortunately, what was supposed to be a joyful occasion turned into a frustrating and disrespectful experience due to the following: 1. Reservation Issue * We reserved the function room as early as November 11, 2025, with a 50% downpayment as required. * Prior to payment, my sister personally visited on Nov 10 and was ushered by 2 staff members to the function room. I also rechecked the venue the next day before making the payment. * I even received a call on Dec 25th to confirm our reservation in the function room. * Despite these, upon arrival on Dec 26, the receptionist claimed our reservation had no endorsement for the function room. We had to explain and insist, and only after waiting 10-15 minutes were we accommodated--because another group was already occupying the room we reserved. 2. Food Quality * While advertised as "unlimited refill," several food stations were incomplete. * Items like pork belly were served cold, and some stations had missing dishes, which was disappointing for a buffet of this caliber. 3. Birthday Presentation Mismanagement * Around 1:30-2 PM, staff offered the customary birthday sing-and-dance for our three celebrators. We agreed, expecting it to happen promptly. * Instead, staff delayed, setting up equipment but never performing. This wasted our scheduled time for parlor games, forcing us to cancel the presentation altogether. 4. Food Restock Cut-Off * At 2:30 PM, staff informed us that food restocking would end at 2:45 PM. We acknowledged this and thanked the member who informed us. * At 2:40 PM, I settled the remaining balance and even gave a tip--something I regretted after what happened next. 5. The Blackout Incident * At 3:10 PM., the lights in our function room were "unintentionally" turned off. Not for a second, but for several minutes. One by one, we went outside. * Only our room was affected, creating chaos as family members scrambled to gather belongings using phone flashlights. * Adding insult to injury, my brother lost ₱500, during the blackout. 6. Poor Handling & Lack of Compensation * Some of the relatives confronted the staff and manager in the lobby. The staff member/cashier responsible admitted it was "unintentional". The manager kept on repeating the same explanation as the cashier's, who switched off the lights, but never offered even a single good resolution. It seemed to us that he offered the staff member as the bait. They apologized, but the apology felt insincere. * When asked about compensation, the manager and staff fell silent. No courtesy check was done before switching off the lights, and no concrete resolution was offered. Additionally, no proper channels are available for such incidents except for platforms such as their Facebook page, Google Reviews, and TripAdvisor. * We remained diplomatic and respectful, with no cussing, but the lack of accountability was unacceptable! This experience left our entire family frustrated, disrespected, and disappointed. What should have been a day of celebration was ruined by poor management, lack of professionalism, and negligence. We sincerely hope Buffet 101 Glorietta 2 takes this as a lesson to improve customer service, reservation handling, food quality, and staff accountability. Families come to your establishment to celebrate milestones--please ensure they leave with happy memories, not frustration. And as I told your staff members that day: "If you were in our shoes, having fun and celebrating with your family members, how would you feel if the lights were suddenly turned off without warning? How would that make you feel?"

Bad service & looks like insecured staffs etc., it was an important event for us but wasted onlyread more

Title: Exceptional 60th Birthday Stay with Top-Notch Service…read moreI seldom write reviews, but when I do, it's because I want to share a truly honest experience. When I vacation, I plan ahead and prefer staying in 4 to 5-star hotels. I don't mind spending money as long as the experience is worth it--that's the whole point of a vacation! From the moment I stepped out of my car, the service was extraordinary. Everyone, from the concierge to the front desk and the restaurant staff where I celebrated my birthday, was incredibly polite and accommodating. Most importantly, the hotel was spotless. I was initially worried because it's a casino hotel and I feared it would be smoky (which is a concern for my asthmatic child), but it was very fresh. The brunch buffet at Fresh was delicious, and the ambiance was perfect. You truly get what you pay for. A special thank you to Ms. Valdez for assisting with my booking all the way from California! Regarding security and safety: after lunch, we checked in and headed to the pool to relax and watch the Manila Bay sunset. I was impressed to see lifeguards everywhere. I even overheard a child asking to remove her life vest because she felt she was tall enough, but the lifeguard asked, "Can you swim?" When she said no, the lifeguard firmly said, "No." Seeing that level of responsibility made me feel so much more comfortable leaving my kids in the pool area. The room itself was a sanctuary. The bedding was high-quality, and despite the hotel being busy, the soundproofing was excellent--I couldn't hear any noise from the casino floor or the hallways. For a parent with an asthmatic child, I also noticed the AC filters were well-maintained; there wasn't a hint of dust or that old hotel' smell.It sad to say they beat Caesar Palace Las Vegas . The location is perfect for those who want to be near the airport without feeling like they are in a 'transit' hotel. Being right by Manila Bay gives you those world-class sunset views that you just can't get anywhere else in the city. It felt like a true resort getaway in the middle of the metro. Check-out was seamless. They offered various transportation options, from a private limousine to Grab services for the airport. Thank you to Ms. Pam and Ms. Marge for the excellent customer service. They truly made this vacation stress-free. I highly recommend this hotel! 100 percent will come back again!

An absolutely beautiful mall in the Philippines. The Christmas sprit can be found throughout with…read moredecorated tress, wall decor and a myriad of restaurants and high-end stores. Upon entering you're greeted by ladies wearing long colorful dresses, who can assist with directions. However, there is a dress code, which is strictly enforced, (No tank tops, flip flops, or beach wear). There's a large casino onsite offering slots and table games similar to those in Las Vegas. They also offered Passport Hot Stamping at the Louis Vuitton store, which I took advantage of. The resort, hotel and mall staff were extremely welcoming and friendly, making me very comfortable.

The food was delicious and I really enjoyed the atmosphere. i was so admire and happy the ambiance…read morewas so great..I'll definitely be back!" Food is 1000/10 service is 100/10 ambiance 1000/10

Went here for dinner service and MAN- what a treat! I loved how most of the food is served to you…read morerather than scooping your own and the selections of dishes are well executed. The antipasti, butter and bread bar was pretty good, though the breads were soft, I wish some were served warm to go with 5-6 types of butter. The French food/pizza was good too, but they seemed the most busy or maybe short staffed. I stood there for a few minutes before anybody even acknowledged me. They had a few people bring cold lobster from a separate area asking for them to be grilled/warmed up. The Japanese/tempura was good. The hibachi was EH. There was just meat and seafood sitting on a slightly warm flat top. Then there was the sushi area that was slicing sashimi constantly. It was delicious! There was the cold seafood area, though the shrimp was cooked perfectly, it lacked seasoning... maybe salt the water next time? They had a sliced meat area, Indian food, dim sum, Thai, Filipino food, Chinese bbq meats, soup station... everything was good. As for the desserts... nothing too crazy- they have a few ice cream flavors, smaller desserts, halo halo, fruit, and a chocolate fountain. There was a guy walking around serving up some street style balut! Shout out to their bartender, Reymond, that made a Calamansi whiskey sour... complete with the egg white!!!

Circles Event Café -- a buffet experience that spoiled me (in the best way)…read more I had a true five-star experience at Circles Event Café inside the Makati Shangri-La, and I don't say that lightly. The experience was so consistently excellent that I ate here five days in a row--something I've never done at any other restaurant. Dinner was outstanding. I tried a wide variety of sushi (fresh, well-balanced, and properly chilled), carved beef roast that was tender and flavorful, and tandoori fish and chicken that were perfectly spiced--aromatic, moist, and clearly handled by cooks who know what they're doing. This wasn't "buffet good"; it was legitimately good food that just happened to be part of a buffet. The dessert and fruit options were just as impressive. The gelato was smooth and rich, and the dragon fruit was so fresh and abundant that I kept going back for more--clean, bright, and refreshing after a heavy plate. Breakfast deserves its own mention. I ate a mountain of crispy bacon paired with an equal amount of perfectly cooked sunny-side-up eggs, plus potatoes. Everything was hot, replenished constantly, and cooked exactly how you'd want it--simple food executed flawlessly. What truly sets Circles apart, though, is the service. This is hands-down the best customer service I've ever experienced at a buffet. The staff are attentive without hovering, genuinely warm, and incredibly efficient. Plates disappear quickly, drinks are refilled without asking, and every interaction feels polished yet sincere. The ambience matches the food and service--elegant, calm, and upscale without feeling stuffy. It's the kind of place where you can relax and enjoy the experience, whether you're there for a long dinner or starting your day with breakfast. Bottom line: Circles Event Café isn't just a hotel buffet--it's a world-class dining experience. If you're in Makati and want variety, quality, and exceptional service all in one place, this is absolutely worth it. I'd go back again without hesitation.

Good spread for the NY dinner! Not too many diners, a good…read morebreak from the cramped restos prior to the NY. Chef assigned to prepare PadThai should improve on the Thai taste and garnishing, the dish I had was like a regular pancit except for the glass noodles :(.

Awesome service, affordable price. Food was amazing. Will coming back when you back in Philippinesread more

Dynasty Buffet is a newly opened establishment at the ground floor near the south entrance of Met…read moreLive Mall Complex. For one-time fee, diners get to taste dozens of Chinese cooked cuisine which includes seafood, meat, fish and vegetables. Included in the feast is hot pot wherein you get to choose two soup bases. They have a teppanyaki bar wherein you can have various meats and vegetables served stir fried Japanese style. They also have a sushi and maki bar for those craving Japanese rice goodies. To finish off your meal, their dessert bar offers ice cream, fresh fruit, cookies, mini slices of cake and pudding. Soda and fruit juices are also included. Parking is not a problem as there is a-plenty at Met Live. Most of those going here are Chinese. Generally, it is a good place to bring family and friends for all an out eating splurge.

Love the great selection of food. The food was made from scratch and did not come in a bottle…read more This is something new for me. I just recently tried Viking's NYX and was very disappointed. Their sauces came from bottled pre made stuff. Here at Buffet 101. Service was very attentive. Beautiful restaurant. Enough decoration to make it pleasant without over doing it. But more importantly we love the food. We will definitely be back here again.

Grossly overpriced: thoroughly mediocre food quality and selection. Claims to offer…read more"international" cuisine are laughable. For example: the alleged "sushi" section was full of apocryphal abominations like "ham nigiri" ffs. The "Italian meatballs" were made of some weird sweet meat-like substance, and anyone trying to sell that in Italy fully deserves to get whacked by the local mob. The "sangria" tasted like maybe 10% red wine and 90% Kool Aid. The "draft beer" was of course San Miguel, a.k.a. vaguely beer-flavored fizzy water. About the only thing it has going for it is the upscale, glitzy decor (high ceilings, mirrors mirrors everywhere, Las Vegas style lighting, etc.) for which they clearly did spend a good amount. Unfortunately, you cannot eat ambiance. Service is good but hey of course it is, this is the Philippines where labor is dirt cheap and abundant, folks are hungry and happy to work very very hard for next to nothing. Better than those rude, bratty and snotty French waiters of course, but can't make up for the fact that this place is such a tourist rip-off in all other respects. I am utterly embarrassed that I wasted the money (1200PHP = $22 USD per head which is extravagant in this country but average in the US where a $22 buffet usually gets you better food than this) and stupidly long wait time for this place (we came an hour before they opened and had to wait in line with an overflow crowd of nearly 100 people who could not all fit inside so admittance was gradual, like an Apple store when a new iPhone is released). First time will be our last!

Longest buffet line I have ever seen. The ambiance is…read moreperfect. Service is great and the food is amazing There is food for everyone from Pizza, pasta, lechon, prime rib, traditional Filipino food and many desserts to select from. The price is even better. Definitely will be back when I come back to the Philippines

2nd to last night out during the trip and I was with a few others - our initial choice had an hour+…read morewait time and we were starving so we decided to try out another location within the BGC. It was interesting because this was my 3rd year staying in the BGC and never knew this existed nor was I prepared for it being a buffet. The place itself was large and full of seats scattered within the building. After being seated, there was a plethora of different types of food available. Japanese, Filipino, American, Chinese, Italian, coffee + deserts, etc. There was also a sort of bar/beverage area where you can have certain types of beer free of charge (wine/certain beers were charged extra.) I am knocking it down a star only because of the taste of food (consistency) amongst the booths that I chose. Some were okay, some were great. But that is to be expected in this style of buffet. That being said, it was a good experience.

Cafe Ilang-Ilang truly one of the best international buffets in the Philippines along with Sofitel…read moreHotel before they closed down the Spiral Buffet. Excellent customer service along with international meals offered and plenty of food options at Cafe Ilang Ilang. By far this is one of our favorite hotel buffets in the Philippines. The International buffet has everything from traditional classic Filipino food items to Mediterranean, Japanese, Korean, Chinese, Indian, Italian, Mexican and American cuisine. There are so many food items and some of the food items they serve are not served at other eateries and restaurants as they are only exclusive here at Cafe Ilang Ilang. We look forward to our next visit and dining here at Cafe Ilang Ilang will family and friends. We will recommend Cafe Ilang Ilang to all our friends and family that frequent Philippines as we know they will absolutely like it here.

Was offered free buffets for 3 of the 4 people staying in the room. One person is a bit expensive…read morebut was definitely worth it if you have it for free. The service was nice and quick both when at the table and going through the buffet lines. There is a lot of tables so it can be a little loud and I'd recommend getting there early as it does fill up. The food itself was pretty tasty! If you're from abroad, it's a nice introduction to a lot of Filipino food while also providing comfort food for other cultures. Would recommend getting authentic Filipino cuisine elsewhere but still a nice option

The Cafe is the all day dining option at the Hyatt Regency Manila, City of Dreams. We had Sunday…read morebuffet dinner. There were positives & negatives. Positives: The service was friendly & warm. Our main serverCatherine was very attentive; Negatives: The buffet is ridiculously overpriced. It was $63 USD/person (before 30% discount for Hyatt membership). There was no crab legs, or anything special about the buffet. There was a lot of food variety, but all of the food was mediocre; The only reason this review is not 2 Stars is because of Catherine and her co-workers. I will not return.

We were here for breakfast and lunch only so I can not speak to their dinner offerings, but I bet…read morethey are great. The Cafe is so pretty and spotless. You can call ahead and get a reservation, but there is usually not a wait. We loved their selection of different foods. They had Korean, Japanese, Filipino and old fashioned American food. All of it was great. The baked eggplant and great and all of the seafood offerings were wonderful. Come hungry because it is pricey. There is food for the whole family. The service is great and super friendly. Enjoy.

I was invited by my high school friend to eat at Yakimix to celebrate his birthday on a Sunday…read more This branch at Macapagal Blvd beside Seaside (dampa) area is smaller than the one I've been to in Greenbelt. As expected, their buffet area is also smaller with limited choices, but at least closer to the customer tables. I have always loved their sushi creations and smokeless grill options, but they can improve on their cuisine selections. Some weren't as appealing, such as their seafood/Chinese section. Also, while their desserts are kept cold in the glass fridge, no staff was available often to serve the customers the desserts they like. Overall, the dinner with my friends was worth it here because we had enough time to catch up while grilling and eating. I personally loved how they have "unli" coffee that can go well with desserts, despite the off-selection with main cuisines. They accept reservations and the birthday person gets a treat: free buffet meal and mini cake plus a dance number from the staff!

I have seen Yakimix in a lot of my friend's social media posts so when I went to the PH, I had to…read moresee what the hype was about. When they told me there will be KBBQ and sushi, I said 100% YES. My two favorite things in the world in one place - heaven. So we went there, waited for a bit since we're a bigger group and to put it all simply I was not impressed. By the food. I think Filipino hospitality has already made its name but their sushi options are not the greatest (but there's sashimi so that's +1). Also I guess I'm used to the simple beef brisket and chadol sauce in LA so I did not really need the wide array of meats. I barely touched half of those. I guess if you're a first timer it's worth a try, but for next time, I'd probably just go to Buffet 101.