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    The Glass Shop

    1.0 (1 review)
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    6 years ago

    The company sets up an appointment does not show up and no one returns your calls. He comes to your house and he's rude

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    American Glass Services

    American Glass Services

    3.3
    (4 reviews)

    I was given a great quote and a very short timeline for the new glass for my car. Much cheaper than…read moreSafelite and much faster! Very friendly and helpful on the phone. I dropped my car off the next morning and was told it would take a few hours which was fine. I never got a call and came back after four hours because my ride had to leave, and they hadn't even started on the car. I asked what the status, and it was just after that moment they realized that the glass they received was broken. Disappointed it wasn't inspected on arrival, and I didn't get a call. It was inconvenient, but things happen. The business took responsibility for that and apologized. I took my car, and they said they would re-order the windshield. Great. I realized there were multiple pair of handprints on the hood of my car, which I found weird since they hadn't done anything with it. I mentioned it before I left. It wasn't until I got home that I realized the fingers of the handprints were pointed toward the nose of the car, and midway up the hood; some people had been sitting on the hood of my car with their hands behind them. New car, ceramic coat, not cheap, not from working on it, not impressed. It caused me to wonder what else. I cannot swear or prove anything because I did not do a walk-around when I dropped it off. I will not make that mistake anywhere again. There was a dent in my passenger door that is going to be $500 to fix, and a significant scratch on the driver side bumper at about middle of the wheel level. I know for a fact that I had not hit anything. It was large enough I would have known if it was road debris. I hand wash my car every week and I washed it 4 days before that, and there were definitely no dents or obvious and irreparable scratches in the plastic bumper. No one else drove my car either. I have not contacted them regarding it, because again, I made the mistake of not doing a walkaround. Oddly enough, it has now been over a week, and they have not contacted me regarding the windshield they were ordering for me. Makes you wonder if they were aware of the damage, embarrassed, or just disorganized to the point of not wanting to follow through with an $800-$900 window replacement. Seems like they would have gone out of their way to remedy previous shortcomings, but like I said, still no call. Nice people. Unprofessional shop who are either unorganized, clumsy, haphazard, unethical, or some combination. Needless to say, I won't be going there again despite my love for supporting small businesses. I have scheduled with someone else.

    The cheapest around the area everyone wanted $400 plus on replacing a windshield while they…read moreprovided the best price and installation with tax a hundred dollars cheaper

    Abba Labor Solutions

    Abba Labor Solutions

    4.5
    (87 reviews)

    First of all, I want to preface this review by saying what a great team they have at ABBA Movers. I…read morework in customer service, and I know from my own personal experience that sometimes things happen and things can run late, but it's really about the recovery that you do for your customers when things go wrong, and ABBA went above and beyond for me and my husband. We had scheduled an 8 AM move, but issues with their truck caused them to run several hours late. But they kept in touch with us the whole time and communicated updates very well. And when they arrived to perform our move, they even brought extra guys to help and only charged us for the original two that they had quoted us in our quote. The team was so nice and so efficient. We moved from a bottom floor quadplex shotgun in Mid City to a 14th floor high-rise in the CBD, and we are having trouble with our key fob not working correctly, and the team was so patient as we dealt with that. They were fast, friendly, and efficient and transparent with the price, and the final price was on the low side of the range they gave us in the original quote. I would recommend this Company to anyone due to their transparency and pricing, great communication, and efficient friendly team.

    0/5 stars if I could…read more I booked ABBA on April 1 for a move scheduled on June 6. On June 1, I reached out to confirm everything and go over our inventory so they'd be prepared. I was told everything was good to go. Then on June 4, I got a text saying they needed to cancel our June 6 move and asked if we could move on June 7 instead. After much back and forth, I agreed because we were on a tight timeline and needed to move. June 7 came and went, and no one showed up. No call, no text, no email...nothing!! I had to reach out myself to find out what was going on. Even then, nobody ever arrived. I called both phone numbers listed online multiple times and never got an answer. Eventually, I received a text telling me to contact someone named Daniel. I texted him and called three times, but never got a response. Then I got a random email saying the truck broke down and they'd follow up with an ETA... 1 hr went by... complete silence. At that point, we were essentially ghosted. No apology, no explanation, and no effort to help us find a solution after leaving us without movers on the day of our move. Moving is stressful enough without having to wonder if your moving company is actually going to show up. Unfortunately, that was our experience. Based on how this was handled, I wouldn't recommend them if you need a company you can count on.

    The Glass Shop - glassandmirrors - Updated June 2026

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