Out of daycares in Lancaster this one came off less overwhelming than others. I enrolled my so n at…read more4 months old and he is already mastering sign language 1.5 months in! One thing I could say that needs work is teachers being more open to talking to parents/ sharing details about the kids day at the end of the day when being picked up. Seems to be lack of face to face sharing in that case. But we are giving updates through out the day which kinda make up for that!

We have been very happy with our experience at Chesterbrook. Our child has attended the Harrisburg…read morePike location for the last 3 years & is currently in the kindergarten class there. The teachers are incredibly kind & caring! We greatly appreciate the time & attention the teachers give now more than ever! The facility is clean & cheerfully decorated in whatever season or theme that is happening. Through the years our child has been delighted with the art & craft activities, science projects, songs, books etc. The days are always fun & educational!

My daughter has been attending U-Gro for about a year. We have been absolutely blown away by the…read moreteachers and directors at U-Gro. My daughter has grown by leaps and bounds during the past year. We get such a kick out of the things she learns at school. Out of nowhere, she will start using a totally new word or singing a new song and then she'll tell us she learned it at school. As she has grown, the curriculum has grown with her! Can't wait to see what more she learns in the future! The facility is always clean. We love the cameras and I find myself checking in to see what cool thing she's doing many times a day. Thanks U-Gro!

Amazing staff and professional. Truly care about your kids and the grounds are very secure. Have…read morehad no issues dropping our little one off.

Tender Years Mechanicsburg has been our daughter's "school" for over 4 years now. We could not have…read morefound a better place for her to learn and grow. She built deep relationships with each teacher, every year- and they always treated her with love and respect. The leadership shines here with communication and availability- I don't know if they ever take a day off! We toured multiple daycares in the area and felt very confident that Tender Years was the best environment we could find for our little one- and that continued to prove to be the case every year. Our daughter has thrived and learned so much during her time here and I highly recommend Tender Years.

Ms. Vanessa has been an exceptional teacher for my child. Her ability to create a fun and engaging…read morelearning environment is truly remarkable. She has a unique way of making complex subjects accessible, which has led to incredible growth in my child's learning. In just two months, my child has mastered 22 sight words, learned basic math concepts, and even started picking up sentences and greetings in other languages! Her patience, creativity and genuine love for children are evident in everything she does. We are incredibly grateful for her positive impact in my kiddo's development and consider ourselves fortunate to have her as a teacher. Tender Years is truly lucky to have her!

Our new Director and Assistant Director are both very hands-on in every way possible, from teaching…read morein the classrooms to passing out snacks. Both are very easy to talk to about any issues that you may have or just chitchat about anything. They take the time to train the teachers the correct way. Whether you are dropping off or picking up one of them is always here. The Assistant Director has been with the company for over 10 years at another location. Love the new hours, open until 6 pm daily. YAY

Sent my two boys here for a span of 3 months and do not have a single positive thing to say. The…read more"teachers" are all in it for a paycheck. In all the times I dropped off and picked up I never once saw a single one who ever seemed genuinely happy while interacting with a child. One teacher in my oldest sons room would actually borderline yell at some of the kids, I personally observed this on multiple occasions. One day during drop off she snapped a very rude remark in a much louder and harsher tone than normal conversation at my son because he attempted to get out some toys which they had already apparently cleaned up prior to his arrival. As he was supposed to know this? Through all the hot August days I would pick them up off the playground and they would be hot and sweated with no water bottles. The water bottle I packed would be empty back inside their cubbies in their rooms. I commented on it one day and a teacher replied "we'd be going back and forth to the bathroom constantly if everyone had water bottles". Apparently taking already potty trained kids to the bathroom is too much to ask? The icing on the cake which led to immediately withdrawing from the center was when my oldest son came home with a hand print on his arm. He was 4 and no longer napped, however the 4-5 year old classroom had a 2 hour nap time each afternoon where they expected him to sit and play quietly on a cot. For 2 whole hours. He struggled with this, as I'm sure most 4 year old boys would and they didn't want to put the effort into finding a solution. One day he came home and told me about how the teacher that day was mad at him for not being quiet during nap time so she grabbed his arm very hard and made him sit in a time out chair in the corner. When questioned she said she gently led him to another area. Gentle enough to leave a handprint, I guess..... We paid almost $1000/month for him to attend UGRO and they actually asked me to pack him a bag of quiet things to do during nap time so he wouldn't disrupt the other kids. Total lack of desire to foster kids development and growth. Do NOT waste your time looking at this facility. The director is kind and sweet and you will think it's a great place but do not be fooled. The staff are absolutely terrible and could care less about your child.

I love so much about this school! The main selling points were the excellent, creative curriculum…read moreand the beautiful, clean facilities. The teachers and staff are all wonderful -- they show how much they care about and enjoy working with kids every day. I also appreciate that the school communicates so well with parents and builds a strong community with activities, such as book club, that bring in parents to connect with each other and engage with teachers on a regular basis.

We couldn't be more pleased with the care our child is provided. The family environment is…read morecomforting for a full time working parent, and I feel as though her education and development is their priority every day. They make a huge effort to include parents in the daily accomplishments their children via multiple email updates with pictures throughout the day, which makes me feel I'm not missing out on quite so much while at work. The school encourages and nurtures cultural diversity both in the student/family population and within the curriculum. The facility itself is clean/organized and the faculty are always friendly and know every single student by name! Many of the teachers have been there since opening in 2012 when my child started there as a baby, and to me that speaks volumes about the dedication the teachers have to the children and that they are treated well themselves by the employer. Happy teachers mean happy kids in my opinion!! Not only have they retained an incredible staff, there are many families that have also been a part of this school since day 1, some with multiple children as their families have grown, again speaking volumes about the family environment and quality education that is provided. Additionally, they follow strict guidelines regarding food safety, allergy awareness and hygiene-believe me I have received many emails regarding slip ups if I don't properly label my child's food items etc, again reassuring me that my child and the other children in her classroom/school are their priority.

I absolutely love this daycare. The director and staff are very involved and it's great to see the…read morestaff actually care not just for my children but about them. The down side is they have a large turn around rate which is why I gave 4 stars, but then again working with kids isn't for everyone. Unless all the teachers they have now leave, I'll never consider another daycare.

We've been part of this daycare community since their very first day open and I can't say enough…read morewonderful things about our experience having our daughter there daily. She's now 2 years old and absolutely loves going to school every day. From the minute we walk through the door, she's excited to see her teachers and friends, which says everything to me as a parent. The teachers, owners, and the rest of the staff are incredible--truly caring, attentive, and always going above and beyond to support her growth and happiness. She has learned so much during her time here, from social skills to early learning milestones, and it's been amazing to watch her confidence and curiosity grow. She's built friendships, and the parent community has been just as kind and welcoming. We've always felt supported and connected, and the environment is both nurturing and fun. From open house events to spirit weeks with different themes every day to toddler parades and "trunk or treats" - there have been so many fun activities for the kids and parents. I'm so grateful to have found a place that feels like a second home for her. If you're looking for a daycare where your child is safe, loved, given opportunities to learn, and treated like family, this is it. We looked at so many other schools in the area and this was far and beyond the best one we toured.

When we first enrolled our son at this daycare, we truly believed we had found a safe, caring, and…read morestructured environment for him. This daycare has a strong reputation at other locations, and in the beginning, things seemed promising. Unfortunately over time, this specific location became a complete nightmare for our family. Our son is 3 years old. Like any toddler, he loves to play, have fun, and be around other kids. He is loving, energetic & curious. Toddlers misbehave sometimes & that is normal. That is why classrooms are supposed to have structure, supervision & teachers who know how to redirect behavior appropriately. Instead once our son began copying another child's negative behavior, he was quickly labeled as "the bad kid." We repeatedly explained that he was being influenced by another student, but the situation was never handled properly. They also were aware & knew this!!!! We were told certain children could not be separated because one child's mother worked there as a teacher & had another child enrolled in a different classroom. Rather than correcting the environment or helping the children succeed, we were constantly being called to pick our son up early when no other parents were being called! We felt as though at this point our son was being targeted. Why continue to pay for him every week when he was spending less than an hour a day in school. We tried working with the director & offered suggestions that could help improve the situation, but our concerns were dismissed. We were repeatedly told adjustments would be made but nothing ever changed. We even had a behavioral therapist come out to the site and observe & assess our son! Nothing was wrong with him! Again a typical 3 year old following what everyone else was doing because of 1 or more specific classmates misbehaving. One of the most concerning parts was what we personally observed on the cameras. Multiple teachers were sitting down on their phones instead of actively supervising the children. We witnessed moments where children were not being properly attended to at all. At one point, our son eloped from the classroom & the assistant director was heard telling a teacher, "Run after him, this is your classroom." The fact that we even had to screenshot so many incidents says enough on its own. What truly pushed us over the edge were the serious safety concerns. An autistic child was reportedly left outside alone for around 10 minutes. Another child was also left alone on a separate occasion for another 10 minutes! How does that happen in a daycare setting? Who is doing headcounts? Why are children not being accounted for properly? These are not small mistakes. These are serious failures in supervision and safety. There also seems to be a major lack of structure & support within the facility itself. The teachers appear overwhelmed & unsupported, which ultimately affects the children. We even offered to volunteer our own time to help because we genuinely wanted things to improve. We were met with promises & nice words but no real action. Over time, we noticed a very high turnover rate not just with children leaving, but with teachers and administration as well. After withdrawing our son & researching other daycare options, we met former teachers from this location who immediately recognized us & asked what happened. Some directors from other facilities even had former students from this daycare enrolled with them. Hearing multiple people reassure us that we made the right decision to remove our son confirmed what we already felt in our hearts, our child was no longer safe there. At the end of the day this is simply our family's experience. Other families may have different experiences but we strongly encourage parents to do their research, ask questions, observe carefully, & trust their instincts. A daycare can have a great name but that does not guarantee every location operates the same way. Children deserve patience, protection, structure, & care. Parents deserve honesty & peace of mind. Unfortunately, we no longer found either here.

ACP did amazing with my 2 kids who have been going to the center for 5+ years. My son is on the…read morespectrum and they are patient and attentive to his needs. The staff clearly love their jobs and the kids, my experience has been nothing but positive.

The manager care more about the business possibly being shut down, than the safety of children…read more Also would not take responsibility for things said and done on her part instead wants to make everything the child's and parents fault. Then when my spouse went to pick up our things after she terminated us, she cursed him out and told him to leave.