Matt Rish was amazing to work with. The whole experience was a ton of fun. Be prepared to hit a…read moreTON of balls if you do full bag. Definitely recommended. A+++ experience!! Gregory Lamb

Worked with Cole on a putter fitting and he was the most knowledgeable and thorough fitter i have…read moreever worked with. Would absolutely recommend!

Just back from the store. It was a very pleasant experience. Needed some weights.... and GOT…read moreEM! Along with a weight rack. Had heard about the place, but never been there before. Will recommend for sure! Nice prices! Nice people!!! Keep it up!!! All smiles!! Pablo............................. out!

Came to Play It Again Sports for the first time and was pleasantly surprised to see they buy used…read moresports equipment and shoes. I looked into their website to get an idea of prices for my 5 year old's cleats. They have options for used and new, as low as $8! Very affordable. Upon arrival, their door was open. The inside is very spacious and right away we were greeted. I asked for help since it was our first time. The attendant immediately took us to a corner with all of the junior cleats. They had limited sizing, but thankfully my daughter found a good fit. They didn't have half sizes, but was assured a snug fit was necessary. We happened to get a new cleat and it was $20, much cheaper than Walmart (~$28). They didn't have junior mouth guards, but was recommended to Walmart. Overall, great customer service. The attendant helped her fit in the cleats and gave his professional opinion on how they should fit, etc. We were in and out within 10-15 min. They also have rewards, which I opted in. Also, I will most likely come back to sell back the shoes once she grows out of them.

They had a descent selection of camping gear. Unlike some other Dicks that just sell clothing.read more

The sales lady was helping me in the sunglasses section of the store when a customer interrupted…read moreour conversation to announce she wanted to make a purchase. My sales lady abandoned me without saying a word . Another sales person helped my sales lady to make the sale. I'm standing there wondering what just happened. Why does it take 2 sales people to ring up a fishing pole? I was put off to say the least. I bought my sunglasses somewhere else.

I'm new to this franchise. Signed up for a 10-lesson package to improve my game during the…read moreoff-season in the winter. Kevin, Monte and Matt are all PGA members and know their game. The facility in downtown Albuquerque is well equipped and the three practice booths are busy. Scheduling is easy and I've been able to contact a pro and change appointments on the fly. I drive 1 hour and 45 minutes from northern New Mexico, and it's been worth it. They could use updated Foresight technology ( quad instead of the GC2) to pick up the club head in addition to the ball, but the video and flight scope work together well. The teaching is as good as you'll find at this price point. You need to figure out which pro can teach you with language and drills that match your game. All in all, I recommend these guys to anyone who wants to explore game improvement. They are a happy bunch and practicing golf beats working any day.

I went in to buy my son his first pair of football cleats. When I walked in there were 4 employees…read morestanding around the cash register talking. As I walked up I asked if they had cleats and the one talking could not stop for a second but another employee told me "they are back by the stairs". Didn't offer to help and just pointed. After looking around I left the store completely disgusted with their service. I was forced to return due to 2 other stores not having any in stock. I chose a pair of cleats and asked for football gloves. An employee tried to point in another direction and only agreed to show me when I asked if I could interrupt their conversation and have someone show me what gloves they had. Teen (or early 20s) employees should not be managed by another teen (or early 20s) individual. Learn what customer service is if you are going to be working retail. You are not paid to socialize! I would have rather spent my hard earned money elsewhere!

We went in to buy a pair of tennis shoes and a pair of hiking boots. We unloaded our granddaughter…read moreand went in in a hurry because my husband needed the restroom. As we walked in he asked the lady at the register where the restroom was, rudely, she replied, we do not have public restrooms, so we walked right back out, loaded the baby, and went home. We will never buy from Big 5 again. When we told our family members my son said he stopped shopping there for the exact same reason. To us it was more about not having a restroom accessible to customers but to get the rudeness as well was just that much more disappointing and upsetting. I will be sure to spread the experience.

I am a paying customer. Never been in this store. Needed to pee. Was told they do not have a…read morerest room for customers. One guy came in and went straight to their bathroom.... Service was not for customers but for employees.!!!!

We went to buy some ammunition today. Didn't realize we did not get the sale price so we went back…read moreinside to show them. The 2 clerks helping us were nice but, when the manager, Susanna, was called out of her office, she was beyond rude!! She grabbed the receipt out of the clerk's hand, told us she needed to see the item for proof. My husband retrieved the box from the truck. Susanna said; "I need your card". I produced it, she gave us our credit then asked, do you want your flyer, it expires today? No apology for making a mistake, no manners! The two clerk's were kind but Susanna is extremely rude!!

I love this store. The staff are extremely friendly and helpful. They are always happy to show you…read moresomething from one of the locked cases and give you recommendations. Nice to have them in the neighborhood. Their one day sales are fun you can get some stuff at extremely reasonable prices. Of course they also have the staples that you need from a sporting good store, football, soccer, weights, kayaks, hunting supplies, swimsuits sun protective shirts and a variety of other clothing. It's always nice to be able to get the things you need locally especially when you have great helpful knowledgeable staff there at the store. Thanks much for being there!!

Your typical Big 5 store; Not very "big" but jammed full of stuff. My daughter and I showed up…read moreearly on a weekday to buy a gift. The staffer up front was friendly enough, but he had no idea where the portable soccer goals were. He walked around looking for them, just as we would have if we had been unassisted. We followed him and found them together. Only one model was offered, but it was on sale and pretty good quality. A fairly easy purchase overall.