They sent a lovely person out and specializes in getting rid of ants. He was honest, gave us a…read morereasonable bed and was available that afternoon to start. We were grateful for his quick and professional response. And we saw evidence of his work within three days. However, in the following 10 days, we noticed a few ants and called, he wasn't available for another week or more. The ants hadn't resurged in great numbers. And when he came out that's the last session we needed his expertise.

They handle carpenter bees in your home too! We almost missed eachother with scheduling - but he…read morecame by at the very end of his day and dealt with the carpenter bees in the awning. We haven't seen any since!

I scheduled an onsite visit and agreed to the $100 initial inspection fee. The agreed upon 2 hour…read moretime for the inspection came and went without a call about being late or even rescheduling a new time. Several days passed and still no follow-up. Based on the other reviews, this lack of professionalism is a recurring pattern with this company. I had chosen this company to support locals but will now hire help from Santa Rosa instead. ---------------- UPDATE #2: Mike lost more due to his failure to show up for his appointment than I estimated earlier. Just got an estimate from Tactics Rodent Exclusion to fix the same problem. Will be paying them $1125 to pest-proof our property. As Mike did reply below and is a local, I upped this to a two star review in hopes that he will be more professional in the future. ---------------- UPDATE #1: Mike replied to my post above and claimed to have called and left a VM declining our business. If that were true, my review would not be here. I double-checked and no VMs were left. So keep in mind as the others below have said, Mike isn't interested in non-recurring revenue jobs. I was expecting to pay $250-500 for Mike to install pest-proofing material around our house to keep mice out. If your project isn't worth more than this amount of money, then seems you need to go elsewhere. In either case, if Mike had left a message declining our work or simply said so up-front, I would have been able to skip this review.

Here is Mike from Provex response to my review on Yelp which I can't respond back too. So let me…read morehere. First of all my landlord at the time paid him but I hired him. Two- why do I have to hound him to come back and show proof of that? I called him multiple times as well and he never called me back. But is it my job to chase a service provider we hired for months? I see that Mike also claims no dedication or follow thru even by his own response here "your rats not mine". My man caught five rats with our traps. Mike caught one. He didn't even follow thru with his job but he was paid in full. So just so you all know when Provex comes out to your home they consider themselves done once they placed their traps. Great doing business with you Mike. And yes my reviews were meant to stop you from screwing over more of my friends family and neighbors and if you don't like it, stop screwing people over!

All I can say is thank god we hired this company because we were about to lose our mind with the…read morerat problem we were having. Tyler was extremely detailed and thorough with the initial plan and estimate. The company comes out regularly for trap inspection and follow ups and each time we've had no signs of the rats re-entering our space. The final walk through was this week and I couldn't be more pleased with the outcome!! Highly recommend.

Spiders kept coming in at the same rate as before the spray, at times, two per day. Carpenter ants…read moreand carpenter bees were also spotted in their same spots. This is after major renovation with new white paint, new floors, 8' flat ceiling, and a fairly empty house. It was easy to see spiders and their patterns of nesting in the corners. Plus the guy said I had to pay for the year-long service until I insisted that I hadn't been told that would be the case nor asked if that's what I wanted. Then he allowed me to pay for one time. Good thing because it didn't work at all. I saw no difference, and I've been hiring pest services for years.

Not only did they set up effective traps to help me to close all possible entrances to the house…read moreand our crawl space. It's been 3 years that we are rat and mouse-free. I highly recommend them and would use them again if I had another problem.

Jim and his crew are outstanding. They arrived and promptly addressed the issue. The crew was…read morefriendly, polite, and professional. They followed up until they were certain it was resolved. Wonderful experience.

I highly recommend Ron and Sonoma Trappers…read more He quickly and expertly removed a rattlesnake hanging out by my front door. Quick response, perfect communication, friendly service. Can't go wrong.

I needed help removing a family of raccoons from underneath a clients MH. Ron responded quickly and…read morewent out the same day to set up a trap. I was pleased with his promptness and the fee was very reasonable. Will definitely keep their number and call again if I need this kind of service.

Awesome!!!!! Great service! Rodent Team! Call and see how they can help you. You will be glad you…read moredid!!

An honest and reasonably priced business! I appreciated…read morethe patient, conscientious technicians and the extra service provided by owner.

Tristian did a great job. Arrived on time, was courteous and respectful. I'm sure we will now be…read morespider free.

Omar immediately diagnosed the problem as being carpenter ants and had the office block time the…read morefollowing day. He was courteous, put booties on his shoes to protect our floors.

Peter is amazing! His attention to detail is fantastic. If you want your house to be spider web…read morefree you must ask for Peter. Not only does he do a terrific job of making my house and yard look fabulous, he also takes care of ants and any other bugs that might be on my property. All I can say is give that man a raise, lol! The service is worth every penny!

Reached out to have a yellow jacket nest that was next to my house in a bush get sprayed. I am…read moreallergic and have three small kids, need to get rid of them. Our service man was very nice and seemed to do a thorough job. Two weeks later though, nothing has changed, bees still buzzing in and out. Called to have it serviced again and they were going to charge me a second time. I think the pros can take care of a small nest in one shot. Cancelled the call and won't be using them again.