An incredible ale selection, clean and comfortable beds, delicious food, and a friendly staff…read more Rating this 5 stars was an easy call.

I've been a local regular to this pub for a number of years. The ownership has recently changed and…read moresince the food is still very good I feel sad that I no longer feel welcome. I have just experienced the worst possible customer service and I am still in shock at how I have been treated. I arrived a few minutes before 12, another local regular was before me and opened the door. A member of staff came to the door and told us that since it was 11:55 we had to wait outside until they open. Both myself and the person in front of me have walking aids and clearly have disabilities. When they let us inside I explained that I was not happy that they had made two people with disabilities wait standing outside, as it is painful to stand and I felt they could have let us come in and sit down on the chairs by the door until they were ready for service (i.e. the pubs inside waiting area). The lady apologised and said she would take this on board. I excepted her apology but asked if I could talk to the manager. I wanted to talk to the manager as I felt it was important for the establishment to understand the need to make adaptations for disabled people and so wanted an assurance from management that they would let people with disabilities sit in the waiting area. She showed me the manager and I approached him and explained that the people told to wait had disabilities and that they should have let us sit down by the door to wait. The manger completely blanked me, he completely ignored me as I was talking to him, he did not say a word and acted like I was invisible. The poor waitress had to come over and tell me that she would pass on the message to the owner and sat us down at our table. I could not believe how badly I had been treated by the manager. When the manger came over to take payment from me I told him that I was unhappy with the way he had treated me, that he should not have ignored me and should have responded to me when I spoke to him. He rolled his eyes at me then smirked at me and said "what are you talking about you never came over to talk to me" and walked off. The owner then came out and apologised and offered us a free meal next time we visit, but I did not complain in order to get free food so I explained that the behaviour of the manager was not acceptable and therefore it should be the manager that apologises to me. He eventually came over to me, rolled his eyes, smirked at me and in a very unprofessional and antagonistic tone said "sorry but I did not have to deal with you because the woman at the desk was dealing with you". He stated arguing with me, at which point I decided to leave as I did not want an argument. There was no professionalism and his conduct fell very short from what is expected in hospitality. The reason for me wanting to talk to the manger was not to get the waitress into trouble, I just wanted the mangers to understand the impact of not allowing people with disabilities to sit down whilst waiting a few minutes for service to start, as something like that has a big impact on disabled people and the previous owners always used to let us wait inside. Incidentally the manger put a bottle of wine and two beers that I had not ordered on my bill a few weeks ago and he did not apologise for that at the time either, he just walked away without talking to me and got others to deal with it. Treating customers like this is not acceptable, I was not difficult or rude to anyone, I was polite and well mannered, did not raise my voice and was raising a legitimate concern. I payed my bill in full, I was not trying to get money off or a free meal, first I just wanted the establishment to have more disability awareness and then after the conduct of the manager I wanted an apology for the shocking way he treated me. Although the food is good, it's not acceptable to be treated this way, I felt that his behaviour towards me was aggressive and unprofessional, I'm still in shock that this has happened

Great food and service. Over the year's my family and I have visited the Abercrave Inn regularly…read more it has something for everyone in my family which is great as we can all pick something we can agree on! There's always great variety from Sunday carvery to quick eats. We have always tended to go at a lunch time as my grandma often accompanies us but noticed this time around that they have offers on for the evening too. There's also a loyalty card for regulars with a 20% off the bill which makes it even better value for money.

Very good pub, cheep prices , friendly staff , and all food is cooked fresh 2 order . No frozen…read morechips here , all real. Newly refirbished due 2 a massive fire in january destroying interior of building. . Only just reopened this week and everything is better and tidy

After a couple hours playing in the gorge we stopped in for a bite and found this gem. Friendly…read morestaff awesome new menu and tons of food. The bread used for both of our meals was scrumptious and the ambiance was so comfortable and inviting. If you running this way through Neath or done feeling the chill of the falls stop in and feel the love of Wales

Had a table of 6 for lunch. Friendly place with helpful staff but the food did not meet up to the…read moremenu pricing. The menu is considerably overpriced for the quality of the food presented. Sadly nowhere near decent gastro pub standards.

Fab find. If you like bar meals then this is the place to go. Very friendly family run traditional…read moreBritish pub. The meat from the grill here is outstanding and plentiful, if you choose one of the grills you won't be going home hungry, in fact the bigger dishes can be quite challenging to finish. I first came here as couple the last time I came it was for a birthday party accompanied by 30 guests and not one complaint, phew!!! I would absolutely recommend you try here, I can't wait to go back!!

The Dyffryn or as it's known locally, The Belt, is a proper local pub. The whole village tend to…read moregravitate towards The Belt and it really is the place to be on a weekend. There are many shows held here and they are always popular. The landlord is tough but fair so there is seldom any fighting inside the pub (there have been many a fight outside though), but I guess that all adds to a good night out!

The Gradon has always been very popular pub, it is warm and friendly and has many regulars, but by…read morefar the best thing about the Gradon is the food. I have never been disappointed with anything I have eaten here and if you want sunday lunch then I suggest you book it, because people travel from far and wide just to eat here on a sunday. I have also attended a few works Christmas parties here, and they really do themselves proud. The food is good as is the entertainment and the atmosphere. Happy eating.

Food at the Gradon is lovely, if you can look past the smoky pub entrance you have to walk past…read morefirst. The decor isn't great, but despite that, the pub itself is lovely and friendly and has a great local feel about it. Drinks are cheap, food is good and the barstaff usually make jokes with you, so not a bad night out at all!