The service here was amazing and fast, Adam knew what I was trying to describe and gave it to me…read morewithin seconds. Awesome people, awesome selection on display, and even more awesome prices!

These people are awesome, so helpful. Great prices, friendly people. Also the lady is super cute,…read morebut married so be respectful.

In contrast to the anxious cigarette smoker, a debonair cigar enthusiast drags with ease, calmness…read moreand urbanity. He is appreciative of the craft and heritage that manufactured his cigar. Since a fine cigar hinges on tradition, one should be purchased and consumed in a place that compliments those very same qualities. SMOKERS HAVEN of West Seneca, encompasses those aspects, offering a long-standing "father-son" store that embodies the tradition of the industry and passtime. The owner and staff are exceedingly friendly, knowledgeable and helpful. The store features an array of loose tobacco, rolled tobacco, and pipes hand crafted on site, which provided a cornucopia of sights and scents. There is a cozy masculine lounge in the rear featuring leather chairs and tall ashtrays for your embers in which you can relax and momentarily escape the hustle and bustle of the outside world. 5/5 would recommend versus Buffalo cigars and Nice Ash which are other cigar stores in the area.

I really like this place. The guys are so friendly and always make you feel welcome. They have a…read moredecent selection of cigars and it seems like a great place for pipe smokers, (though I don't smoke a pipe, so not sure how accurate that statement is). One thing thats a bit tough is that it gets really smokey in there, so I have to be sure not to walk in with my suit or wool jacket on or I'm going to dry cleaners that day. It would be nice if they had better ventilation as I would consider staying and enjoying a smoke.

HORRIBLE CUSTOMER SERVICE I purchased a product that was…read moreunsealed and used! Less than 24hours I went in the store, receipt and "USED" product in hand to obtain a refund, and I was told they refused to refund my money!!! UNREAL I emailed the company owners Renee Herbst and Ryan Greaves for help; if this doesn't I will be forced to file formal complaints and open a case against the business.

okay place, decent supply of equipment, pricing isn't up to par with online with the products they…read morehave. It'll have what you need in an emergency if its something you cannot wait for. was looking for an atomizer for my battery even brought it in, they blamed my battery for it not working while they acknowledged it worked on their products (which I haven't seen anywhere else, and a single battery with no features or temp control that costed 50 bucks is insane) thats fine tried to return the canister since it was useless for my equipment, which I was told by the worker there that there would be no issues if I cannot use it at the time of purchase. tried to return it the other day after verifying it doesn't work on my battery or any other battery in the vape shop. they said they won't take any returns as per policy, even though I had a receipt from the original time I purchased it and it was less than a week, their response? its your problem not our product. thats cool, I'm out 30 bucks, they're out of a lifetime customer that has been going there for years.

Waaaay more my speed and better experience than the store on transit! This was an AMAZING…read moreEXPERIENCE! I'm considering joining their club if my next visit is just as welcoming and amazing. This is the flagship store which is obvious. The staff were so incredibly welcoming, knowledgeable, friendly, informative, made suggestion(which were dead on perfect), gave a club house tour, and were talkative. I felt at home there and it was a very calm classy vibe so we ended up buying more cigars, a lighter, and lounging. If you follow me I've been to every cigar bar in Pittsburgh and about 10 in NYC. This was the most welcoming, chill, and clean out of them all. A major reason why I'm considering joining the club is the outdoor garden with a patio, grill, bar, games.... and the amazing club tour. FYI bills and sabers players frequent this location for a reason. I highly recommend it!

Decently sized lounge with a separate area for alcoholic beverages. Large selection of cigars and…read moreother good service from the staff. Prices are very reasonable. Not many unicorns available but they do have a large selection of your basic cigars.

My husband goes there for fast friendly knowledgeable service and great deals recommend it to…read moreeverybody

A very polite friendly well managed business! I was helped with opportunities to choose from. My…read moreplace to be .

Great smoke shop for all your tobacco needs. Located on Jefferson Ave they have cigars vapes…read more Anything you might be looking for

From the owner: At 716Outlet, we offer a curated selection of premium smoking products, from high-quality cigars…read moreand pipes to the latest vaping accessories and unique glassware. Whether you're a seasoned enthusiast or a newcomer, our friendly and knowledgeable staff is here to help you find exactly what you need. With top-notch customer service and a relaxing atmosphere, we provide a one-stop destination for all your smoking needs. Visit us today and experience the difference!

Super knowledgeable about their products and super helpful! Highly recommend for if your new to…read morevaping from quitting cigarettes or for trying some of their delta products they will give you advice based on your needs.

The worker put my vape cartridge in his mouth to try and see why the stores pen didn't work,I don't…read moreknow him never met him and don't care to taste his spit,I should call the police for him stealing my medicine and the board of health to determine what the worker has ... need I say more ... disgusting ...