Smooth online experience. As mentioned in another review here, great that the confirmation email…read moreincluded a pic of the flowers!

Belle Floral & Gifts exceeded my expectations and I always like that! I got an excited call from my…read moreaunt the minute she received her beautiful and fragrant Fun in Pink bouquet. It was a snowy day in Cambridge and it really picked up her spirits after a surgery. On top of that, I received an emailed BloomSnap (a picture of the actual floral arrangement) from Belle Floral. That is exceptional service that deserves recognition and high praise. What a great way to do business!

I do not live in Columbus, so I can't speak to the physical shop, but I was very pleased with their…read moreservice via phone. I called in an order for same day delivery, which they attempted, but were unable to reach the recipient. They were able accommodate delivery first thing the next morning. My sister sent me the photo of the beautiful arrangement once delivered-so pretty!

Robin makes beautiful arrangements and the store is gorgeous. A lot of fun items to buy as presents…read moreor to decorate your home. If you are lucky there is a super cute dog who will welcome you into the store.

I recently received a bouquet of flowers from this place and I found a dead rat inside the vase of…read morewhere the flowers were supposed to be. I called the owner and she didn't acknowledge the fact that this happened. The overall value of this place compared to other local flower shops is lacking. Because I don't feel valued as a customer. Also, the wine selection could be better.

Great flowers, need to update their technology. No voicemail and website is still broken a month…read moreafter I last tried to use it.

Picked up the most beautiful poinsettia for the holidays. It is the most gorgeous plant that…read morecontinues to give us great pleasure and we expect it to do so long into the future.

So far we have experienced a mix relating to customer…read moreservice and arrangements.

Ive ordered several times from Maureen Always happy with the…read moreservice! She even helped me find an out of area florist for a delivery I highly recommend Elegant Arrangements!

Elegant Arrangements by Maureen has exceeded my expectations! I initially found her through a…read moregoogle search since I'm out of state, and I always try to order direct through a local florist. She has taken multiple custom orders for me over the phone and even texted me photos at times. Customer service that you don't see much nowadays. I just recently ordered through her website for the first time and was so pleasantly surprised that a snapshot of what I ordered comes with the delivery receipt. I wish every florist did this! Elegant Arrangements by Maureen has been my go-to for any Watertown floral needs! Thank you!

The plant was there on time, that's the only nice thing I have to say. We paid for a deluxe plant &…read morereceived a plant that was relatively small with wilted leaves. We were very disappointed in the quality of this plant for what we paid.

I never know the quality of flowers I send in sympathy, but the order was easy online, promptly…read moredelivered, the note must have been accurate, and when I saw the bereaved later I got a heartfelt hug (I actually hate hugs but she seemed to need it). Flowers are more than just a gesture, they are a compassionate gesture. I know how it feels to get a card or flowers when I was mourning. This florist came through two days after Christmas, though I can't attest to the actual delivered quality, for all I know they are beautiful. What's actually more important is the timely delivery.

Beautiful flowers, and great friendly service! Such a fun…read moreplace to visit... I loved feeding the goats!

Garden Prairie Farms is once of the best gardens in the madison area. They have wonderful customer…read moreservice with very knowledgeable workers. I wasn't sure about the flowers I wanted or how to take care of them properly, and their workers were kind and helpful in teaching me the right things to do. Their flower baskets are gorgeous and full of great flowers. The pricing is great and reasonable. I want to come back every season to see what they have to offer.

Excellent customer service still exists-- at Blodgett! At…read morethe suggestion of our local hardware store, I headed to Blodgett for some landscaping materials. I walked in overwhelmed by my many options and the math I thought I'd need to do to figure it out. The staff at Blodgett greeted me instantly and put to rest my anxiety. I browsed the beautiful outdoor area and greenhouses and came back into the store with a rough idea of what I needed. From there the staff took over: helping me to calculate how much dirt and stone I'd need; giving me suggestions for how to save time and money on my project; setting up delivery. Four days later, right at the time I asked for it, the stone and dirt were delivered and it was just the right amount. I would send anyone to Blodgett for their landscaping needs.

Lovely place, customer service are nice. Prices are high but for something in a small town that's…read moreunderstandable. They have pet food which is nice and some.nice homey items.