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    The Guy

    5.0 (1 review)
    Open 7:30 am - 4:00 pm

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    K & S Railings

    K & S Railings

    (3 reviews)

    We ordered and installed deck railing. Within one year we started seeing some wear marks. I…read morecontacted Nathan and he came to look saying "we stand by our products, if it gets worse let us know" so we left it alone until this year. We noticed a couple chips in the powder coat and marks from leaning on them. I called, texted and emailed with one response "we are slammed right now will stop by when i am out your way." NOTE*CHECK YOUR WARRENTY IT'S ONLY ONE YEAR and stand by their products they don't

    The customer service from this business is absolutely horrible. The only thing done in a timely…read moremanner was an initial quote. When we were ready to go ahead with the project we could not get in touch with our estimator. Eventually we found out he had taken parental leave. He never ended up coming back and no one returned our calls or messages for five months. At that time a new estimator took the project on, and between that time and installation it went ok. But once the fence was installed we noticed a couple of issues with gates not closing properly (or at all) which we consider to be serious because it's a pool fence and needs to be secure, and contacted the owner. We paid the full amount within two weeks of installation, however they have not addressed the issues, they do not return calls, when we are able to get in touch with them they give multiple excuses for why they have not come to fix the gates, they say they will contact us and don't. We regret very much paying the bill and will not be recommending this company to anyone.

    The Guy - handyman - Updated May 2026

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