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    The Hairy Hound Nanny Service

    5.0 (1 review)
    Closed 9:00 am - 6:00 pm

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    8 years ago

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    Tracey L.

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    Glenbrittle Kennels & Cattery - Glenbrittle Kennels

    Glenbrittle Kennels & Cattery

    (2 reviews)

    Read before you let your dogs stay here! To hear the owner…read morecall me or my mother a "cheeky cow" (he didn't realise I was there obviously) says enough already My mums dog was supposed to be in the "luxury' kennel where your dogs have a homely environment which costs a lot more than the standard kennel bit. She sent myself (her daughter) and her friend in to make sure said dog was ok (never been left before in a kennel so she was nervous) after the 2 eye witnesses seen she wasn't in the right part, when sending a photo to my mum of the dog they quickly made up a "luxury" pen which didn't even look like a child had been in there 2 minutes let alone a dog. When collecting said dog the owner proceed to call someone a "cheeky cow" (which i have on voice recording of) referring to my mum or me as just hung up the phone with my mum (not realising the person in the waiting room was there to pick up said dog) The man who I think is the owner was blunt and arsey not the soft talking man seen earlier in the day when I went in for a look around. Just to add the young blonde girl I spoke to around the facility was lovely and can do a lot better than that show of a "5 star award winning" hell hole. Anyone who wants photos and recording of this is more than welcome to get in touch. UPDATE - replying to your reply on my sisters google review as you have chosen to ignore mine and DELETE it!. There was a poodle cross on the play park so how is that a member of staff taking a break? Also there was no staff even watching the poodle cross while was being shown around. Not to mention the fact 2 eye witnesses saw the dog in question in a concrete steel bar kennel area NOT in the luxury apartment area our parents booked. And as for the "agressive" girl in question being me, who by the way is 24 years old and 5 foot nothing being "aggressive of overpowering" I has a voice recording which proves otherwise when talking to the grown man of a owner! We will not be bringing our custom to you again as this reply just clarifies how incompetent you are as an owner of a business.

    Although my dog was seemingly well taken care of, I was charged a full day for him being collected…read moreand another full day for him NOT being collected by 10.am. Prices are not displayed on the website, and an itemised bill and receipt are NOT given. The receptionist was not sure what they were! My dog will never spend time at this facility again. Please think twice as you must dig for any information that would be readily supplied by an excellent kennels and cattery. If your pet stays here, please, if you get one, check your bill for additional charges as I feel that I was ripped off. Don't pay by credit card!

    The Hairy Hound Nanny Service - petboarding - Updated August 2026

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