Overpriced service. 10 mins of additional work for $120. Came without proper tools. We had to…read moreprovide garbage bags and brush to clean up They spend an extra 10 minutes over our time slot to remove 3 items and charged an additional fee of $120 on top of the estimated fee of $350. Despite that, Draven and Steve were friendly and accommodating with our situation, moving three large items and having to remove the doors.

Quick and friendly response to our requested mattress removal. The charge was quite reasonable.read more

Jake and Chris came to my home yesterday and removed things from my basement. They were very…read morecareful removing things from the basement and did not hit the trim on any of my doors. They did a great job!

We had a wonderful experience, and could not have asked for anything better. The two gentlemen who…read morecame to assist us with emptying my deceased uncle's apartment were very courteous, professional, and efficient. They removed the contents of the apartment in a quick yet careful manner, and also took the time to explain to us how Just Junk would dispose of everything such that nothing would go to waste. What a load off our mind. I am so glad that we found this company to assist us with this process. A+++ Worth every single penny. We will definitely be referring our family and friends.

Amazing service! Having recently moved, we had a ton of old furniture to get rid of and Junkfree…read morewere the only company willing to quote us a price without seeing the furniture first, which was a good sign. While we wanted our stuff gone, we didn't want to be gouged so a price up front was important to us. We arranged the whole appointment via email and Steve and Alan showed up on time and ready to go. They were thoroughly professional and friendly, and went the extra mile to make sure we were completely happy before they left. They also managed to fit an entire one bedroom apartments worth of furniture into a cube van, which was a feat in itself. I would thoroughly recommend Junkfree to anyone requiring junk removal services. Although they are based in Hamilton, they serve the GTA. It's also good to know that the furniture they take away is evaluated and given to charity or reused wherever possible. Bonus points for taking credit and debit cards and having a portable card machine with them in the van! Thank you to the team at Junkfree for such an amazing job!

What a good service. very friendly and professional men. I contacted them and 2 days later I had my…read moregarage back. very efficient work. I would recommend them if you need someone to get stuff out of your house. Steve , next time I need someone we will contact you,....no doubt about it. Thank you so much.

These guys did a really hard job for us--moving a huge sectional from the garage into our basement…read morethrough our very tight/narrow entryway. They did it very quickly. Knocking off a star because they did leave a lot of damage to the trim of multiple doorways. They warned us they would be a knick but I didn't realize the extent of the damage that would be done so I wish there had been a little more communication. The damage repairs ended up costing us hundreds of dollars, so I wish had been presented options, rather than them pushing to get the job done. I also didn't appreciate them stepping on our rug with their shoes and smoking on our front lawn (and leaving the trash from it there too).

Franko and team were such a wonderful crew to do business with. Extremely professional but also…read morevery friendly. Franko worked with me patiently to give me a very reasonable quote on a time sensitive moving I had and they delivered perfectly with extreme care and diligence. I would absolutely go back to them for any movings in the future and would highly recommend them to anyone looking for moving services.

I was so satisfied by their service. the move itself was fast and efficient and the movers were so…read moreprofessional . it was also super helpful to be able to reschedule our moving day as needed.

I'm writing this review based on my personal experience, hoping someone from this company finally…read moretakes responsibility and contacts me. I've been trying for weeks to get a proper response, but all I receive is silence. A couple of weeks ago, I left a review about the issue. After that, the customer service manager reached out and promised me the problem would be fixed. Unfortunately, nothing has changed. No follow-up. No answers to my calls. This has been one of the most unprofessional experiences I've ever had with a company. I'm sharing this so others know what they might be dealing with. I'm still hoping someone responsible will contact me and finally resolve this.

I only have good things to say about Best Way To Move. From my first call to pick up to drop-off of…read moremy items, I received excellent service at great price. The team from the company were polite, helpful, prompt and efficient. Michael A.

I saw the reviews left here and also received many positive reviews from family members that had…read moreused this company previously. I therefore felt no hesitation in using these movers. That was a mistake. The movers showed up on time but it was quickly clear that their punctual arrival was going to be the highlight of the day. One of the movers was perfectly fine but the mover who made this into a shitshow was beyond incompetent. Here are just some of the obnoxious things he did. - Repeatedly asked me if I spoke Hebrew (I do and was not offended by the question but to hear it 6 or 7 times was a bit much) - Repeatedly asked my girlfriend if she was Moroccan (she is not) - Tried to prop open doors with a quarter on multiple occasions (this did not work on any of the occasions) - Dropped a box on his foot because of his carelessness - Insisted on showing me the Donald Duck impersonator he hired for his daughter's birthday (I have no idea why) In addition, the move was incredibly slow. I spoke to the owner of the company - Serge - at the end of the move and he told me it was because one of the two buildings from which we moved had very long hallways and two elevators. I agree that this made things more difficult but the move could still have easily been completed more quickly had we had two competent movers who spent a few minutes planning things out and showed just a little bit of urgency during the move. Finally, they did not have basic proper equipment including something to hold open door (they spent 5 minutes at each building breaking up pieces of cardboard) and enough shrink wrap to cover two mattresses. I'm sure that, based on what I heard about them previously, this company is perfectly competent on a good day but our move was not that day and I wouldn't risk your move either. RESPONSE TO JOSEPH While I appreciate that Joseph took the time to respond to my review, the response completely misses the point. It is true that nothing was damaged and that movers need to pace themselves. It is certainly not true that no expense was incurred. Despite the challenges associated with the elevator and hallway in one of the buildings, there is no question that this move could have been completed in 6 or 7 hours. I've moved apartments many times. I know how fast good movers can typically get stuff out of and into an apartment. These guys were moving at a glacial pace by comparison, leading to an inflated bill. Joseph mentions that Serge (the guy managing the move) rounded the number of hours down from 9.5 to 9. This is true but in no way did it bring the bill to anything remotely reflective of the number of hours that should have been worked. UPDATE Without any prompting on my part, Serge reached out to me on June 11 over text and offered a $200 refund. I appreciate the gesture and think that it speaks well of the company that they made the offer without any prior commitment on my part to update this review. As such, I've changed it from two to three stars.

Had a fabulous experience all around with All-Rite. The owner professionally took our booking and…read moremade several good suggestions for efficiency for the move. Contacted us ahead of time to confirm the move and really gave us confidence that we were in good hands. Khelan, Regi and Dave were an amazing crew on moving day. They were full of energy but also very thorough and protective of the furniture. They rarely stopped for a moment all day and were so patient when placing the furniture in the new location. A great company and great value for the expertise, strength and the hustle. Heartily recommend these guys!

I will preface this by saying that if I could give ZERO stars, I would, but the minimum a is one…read morestar rating. My husband and I booked a few days in advance of hiring this company for the second time in four months (we renovated our home and were living in a rental). We were quoted $163/hour for 3 men in July 2018 which was a little more than the $148/hour for 3 men we were charged in March 2018. Unfortunately the company pulled a major fast one on us and the third mover left within the first 15 minutes of the job starting. His departure was not communicated to us by the lead driver, Jay; rather, I asked what had happened to him. The response was that he had pulled a muscle getting out of the truck when they arrived at our rental house and that his sister had "taken him to the hospital for surgery". I asked about the rate we were quoted and Jay assured me that it would be "adjusted" which i assumed meant it would be somewhere closer to $105-120/hour. As an aside, the individual appeared to be in his early 20s and it top physical condition and was easily 15-25 years younger than the other two movers who were assigned. Upon reflection, it appears highly likely that the driver saw the relatively small size of the job and sent the young man away (perhaps a temporary worker as opposed to an employee) so that he and the other mover would benefit from working a longer day, at likely a higher rate of pay. Needless to say, my husband was flabbergasted when Jay told him that the rate for 2 men was $148/hour. The cost of moving in July was almost $400 more than our original move in March even though it was a significantly smaller amount of contents involved as most of our furniture and other items had simply been moved from the 1st and 2nd floor of our existing home into the basement. Furthermore, All-Rite blatantly over-charged us for 5 mattress covers that should have been $6.95 + HST = $34.75 but instead we were charged $61.60. When I contacted the owner of the company to ask for a refund, he advised that "I should call around and find out how cheap their rates are" and that he would not be reimburse me for anything. He then proceeded to hang up on me. We are pursuing this with our bank as we paid with our credit card and are in the process of disputing the charge with the expectation we will be reimbursed for the overcharge. I WOULD STRONGLY SUGGEST THAT YOU AVOID THIS COMPANY AS THEY ARE DISHONEST AND DISRESPECTFUL!!!