Great Naturopath clinic! I've been seeing Dr Brittany Tapp for the past several months, and she's…read morebeen wonderful. She's helped me with some health issues, due to vitamin deficiencies that my regular doctor never even considered. She's also given me lots of suggestions for dietary changes and supplements that would be beneficial. To top it off shes extremely nice and made me feel comfortable, which is important to me. Highly recommended!

This was my worst blood draw experience in 37 years. I've never had issues with needles or blood…read moredraws, but Rida Wang (ND) was remarkably inept compared to even the most mediocre phlebotomists and nurses I've encountered in the past. I thought it was weird that a naturopath was doing a blood draw, but figured she must know what she's doing if she's confident enough to offer it as a service and had a student shadowing her. Boy was I wrong. She took an unnecessarily large needle, dug and twisted it in my right arm every which way and somehow still failed to locate a vein while causing intense pain. I literally had to yell, "STOP!" She then switched over to my left arm and eventually managed to draw 2 tubes of blood, but not without significant discomfort. The veins in both of my arms ended up feeling like they were on fire and were heavily bruised. This was also the first blood draw where I've had someone take a pen to mark the corners of my vein so that she wouldn't "miss with the needle". After I complained about them on Google, Rida Wang sent a formal document to me saying that neither she nor her student noticed my discomfort, which I vigorously dispute. Are you telling me with your "20 years of experience", you can't even tell when a patient yells stop, that they're in pain? A true professional would have explained upfront that they weren't that experienced and either offered an alternative or asked if I'd be okay with them practicing on me. However, Rida Wang claims that she's a seasoned professional who has "over 200" blood draws under her belt. This really only made the matter worse because if she's done this over 200 times, then there's even less of an excuse to have missed the mark so terribly. The only solution they offered me was a complimentary 15 minute session with Rida Wang for the bruising -- but why would I want that from a person who couldn't even do a basic blood draw? The damage has already been done. How would a consultation help with anything? Finally, I have reason to believe they're withholding results for the blood test. It's been a month, and instead of simply delivering on the product I already paid over $600 for, they requested that I either sign a waiver or book an appointment with my original naturopath, Jean Wong. As my complaint is not about her, I informed the receptionist that I had no issues booking an appointment to get my results from her. They did not provide a clear response and instead said they were following up with the doctor for next steps. This seems like unprofessional and vindictive behaviour. Don't walk away from this place. RUN. I suffered at their hands and not only did I not receive an apology, I got a wall of deflection and gaslighting, completely devoid of empathy or accountability. Patient care is clearly not their priority here.

I was nervous the first time I experienced a colonic, but Sofia helped me relax and made me very…read morecomfortable. Having a colonic was nothing like I had imagined. Sofia explained every step to me and made it a wonderful experience. She is truly a professional, and I recommend her services highly to everyone who asks. If you have been thinking about getting a colonic, give Sofia a call today!

Sofia knew how how to make me feel safe, cared for, and hopeful about my healing. She's immensely…read moreknowledgeable, and has taught about colonics around the world. I highly recommend her to you, if you're interested in taking a leap forward in your health. She was recommended to me by a friend, and I am very grateful to that friend!!

I was recommended this place by a friend who is a nutritionist, she was bang on with her…read moresuggestion. The technicians are professional, knowledgeable and really have your best interest at heart. I know I will be loyal to Refresh because of the way the operate at a high level, yet maintaining a human touch to be able to relate to their clients. Thank you for caring about my health just as much as I do!

I have been going to Refresh for a couple years now and LOVE Sandra and Krystal. If I could respond…read moreto reviews on here I would absolutely without a doubt call 'Jane G' out on her BS... From the first day I came into the clinic I was treated with respect. I bought a package so each session was less expensive. Nobody pushed it on me.... It just made financial sense to do it that way. I was referred to Refresh by a good friend of mine who is a fitness instructor and has also gotten great results from Refresh. I have since then referred a few more friends that had nothing but positive things to say about the 'mother and daughter' who own the clinic so I don't know what side of the bed you woke up on Jane, but it is very unfortunate you need to attack a small family run business they way that you did. I have never gotten sick from a colonic. Money money money?? YEAH everything has a price tag does it not? LOL.. do you go to the grocery store and complain about the bill when you get your groceries? This is a BUSINESS.. We all pay the same.. There is a difference between constructive criticism and being just absolutely rude. Disgusting. When you say the people on here are all her friends... MAYBE... Because the 'mother daughter' are not these 'rude' people you have suggested they are. I in fact have become friends with Sandra over the last few years and I would never say I got a nasty impression from her or her daughter.... so get a grip woman, maybe you got sick cuz you were off your meds who knows.. I highly recommend Refresh. "Jane's" review is a joke I actually laughed.

My partner and I have been to Local Health Integrative Clinic several times to see their naturopath…read morepractitioners. They have a range of services (acupuncture, chiro, RMT's, RCC's, dietitian and osteopath) along with yoga and movement classes. Interesting that they've recently started a student naturopathic medicine community clinic ($10.00 to $50.00 sliding scale). Seen Dr. Wendy Romano for prolotherapy and trigger point injection therapy ($240.00 for 60 min, $150.00-$160.00 for 30 min) and cold laser therapy ($175.00 for 45 min, $115.00-$165.00 for follow-up). Depending on the area, you may have to pay additional fees. Treatments have been okay but are very subtle. My partner has seen Dr. Robyn Land for several gua sha facials ($130.00 for 45 min). During her last visit, the practitioner was late and only treated her for 30 minutes.

I was very disappointed in this clinic. I have gone there for years and have seen various…read morepractitioners. Today, I was very ill and sent an email at 0200 to advise I would not be able to make it. I pleaded my case and was told there was a charge and there was no flexibility around this. I found them to be inflexible and punitive. Should I have attended the appointment sick and pass it on to the practitioner? I felt they really didn't care and just wanted my money. I will never return to this clinic and will advise all my friends and family of this very unfortunate situation. I also had to cancel my dentist appointment and they did this without issue.

Elaine is a healer. She is highly skilled and listens to you as well as observes the reactions in…read moreyour body. Elaine literally hits the right spots with her needles and the addition of massage and the cupping machine take it to the next level for pain help. The clinic is clean and inviting. The bed is heated before you lie down. The atmosphere is relaxing and I instantly feel at ease and know that I am in the best of hands.

Honestly it is very hard to find a good experience and care patient acupuncturist in the town…read moreespecially during in COVID 19 pandemic now. Elaine is totally amazing acupuncturist in Vancouver, for me I would say she is a Korean 大長今 doctor. After she looked at your tongue and touching your pulse, she will know how is your body doing. After 90 minutes acupuncture treatments which included acupuncture, cupping therapy, cupping massage, direct moxibustion. The whole body just feels totally relief and a lot of improvement blood circulation, and also totally feel my immune system stronger. On that night I do have a super improvement on my deep sleep cycles. Way better than any other acupuncture experience. Highly recommend to anyone is looking for to improve your immune system and have a good sleep during in pandemic now. You won't regret it

I have been a client Aurora for a number of years now. I am a big fan of Dr. Courtney, Dr. Amber,…read moreDr. Drew and Shauna. They are part of a wonderful team. Time and time again they have rescued me from self induced pain and agony:) I highly recommend them. Curt

This was my second visit at Aurora Integrative Medical, and I am very impressed again. After…read morecompleting full tests, Zuzana prepared a personalized plan to support my weight and liver health. I noticed improvements right away -- I started to feel lighter after eating, my digestion feels more comfortable, and my energy is slowly being released. I also feel better in my mood and motivation. Zuzana is kind, professional, and truly cares about her patients. I am very grateful and recommend her and the clinic to everyone.

I do not recommend this place. My wife used this clinic for years and spent thousands here. During…read morethese years many times she had to put up with technical issues on their side. This one time something came up and she missed the phone call for a 15-minute follow-up. She was already upset that she missed the appointment and gave them a call right away to explain. They charged her credit card a no-show fee right away and shut her down on the phone. The fee amount for missing this 15-minute call was higher than the whole 30-minute appointment. I happened to listen in on this call because I was in the car. I was disgusted by how robotic the receptionist sounded and how they treat their long-term customers.

What a fabulous health experience! . Serena is amazing and her insight and knowledge of hormonal…read morehealth and general well being is amazing. She explains things in simple and very practical terms. She doesn't push a large amount of supplements but only suggests what is needed . She goes above and beyond and answers my questions via email even when she is not working. She is super accommodating with fitting me in with my busy wok schedule. I would defiantly recommend her for all your health needs.

Jacqueline is a gifted healer. I've been going to her for more than 3 years and every session is…read morewonderful. I go mainly for her painless acupuncture; have also had powerful cupping, and massage for my neck, shoulders and lower back. Jacqueline is intelligent and sensitive and speaks perfect English. Her broad understanding of the principles of Chinese medicine and other therapies makes her a master of different healing approaches. The Kitsilano studio is quiet and beautiful and the package of ten treatments is very reasonably priced. Patrick, 75 years young

Excellent value for the service! Very professional and thorough with the consultation and…read moretreatment. Felt much better after the session! Unlike many clinics, here you'll receive the attention you would expect and get clear explanations and valuable suggestions. The clinic setting is also very clean and soothing. I will definitely come back.