I purchased engineered hardwood through Nick with an installation date of Oct 29/30. I was living in a hotel due to a flood and was not in my unit when the floor was installed. When I moved back in on Nov 12 I discovered glue all over my floor, chips, scratches, dents from dropped tools, holes and saw marks and none of the doorstop moulding they applied was installed correctly. To date I have sent photos to Nick 3 times, spoken to the manager who appears to be completely out to lunch and have called Nick numerous times to have this resolved. each time Nick promises to call be the next day at a particular time to resolve the issue and to date he has not called back once, I have to keep calling him. The installers were Adam Kharaman and his son from Kharaman Flooring. I asked Adam to come back to repair the floor and remove the doorstop moulding so I could have another company come in and do the job properly, he removed most, not all, of the doorstop and destroyed my baseboards, which will now also need to be replaced. I had to ask him to remove the nails, which he said he would hammer in. He did sort of hammer a few over, but most of the nails are sticking straight out of my baseboards now. The floor has not been repaired and replaced where necessary and every time Adam comes into my home he causes more damage and is now not allowed back. Take a look at the photos and decide for yourselves whether this is a job you would want done in your home. So far, I have been offered a"free" box of flooring, which does me no good since A) I am recovering from a spinal fusion, and B) I"M NOT A BLOODY FLOORING INSTALLER; I PAID FOR A BLOODY FLOORING INSTALLER TO DO THE JOB! I want this done so the restoration from the flood is complete, and I can move on with my life. At this point, I'm going to have to get a lawyer involved. This whole experience has been a bad joke. UPDATE: Jan 06- Nick Granita made an appointment with me to come out this evening at 6:00 pm to take a look at the shoddy workmanship and discuss repairs, as expected; he did not call or show up at my home. UPDATE: Jan 07 - I called The Hardwood Flooring Store and asked to speak to the owner; Ron Ander who told me he was with a client and couldn't speak to me and then had a meeting but would call me back in 45 minutes. Fair enough, but as expected, like NickGranita he did not call back to discuss the issue. UPDATE: 08 - I just spoke to Ron Ander who tells me this has nothing to do with him or his company and unless I remove this revue he isn't going to do anything to have the the job that I paid for completed and that he's going to post a response saying that I'm some sort of crank. Well, Mr Ander, Kahraman Flooring was sent out by your company and as the owner the buck stops with you. I have been trying to come to some sort of resolution since Nov 15 2024, this review wasn't posted Mid-December, your company had plenty of opportunities to turn this around but chose not to. Again, look at the photos of their work and ask yourself who the crank is and if this is the kind of work you would want in your home. It looks like we're going to court, along with Adam Kharaman of Kharaman Flooring. FAFO read more

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Reasonable price for good quality wood. Installers Vitalli and Andrew are amazing: Clean, professional, funny, meticulous, hardworking and fast! I did shop around before landing with the hardwood flooring stores and I found their pricing was really competitive. What made the experience great, is the installers. read more

The Hardwood Flooring Stores - a spiral staircase - Flooring Near Me - Markham, Ontario

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I'm from Manitoba, and I contacted The Hardwood Flooring Store via e-mail to hopefully get a completely objective opinion between two manufacturers that I was deciding between, to purchase here from a local flooring supplier, as I did not completely agree and trust what my local shop was telling me. I told The Hardwood Flooring Store straight up that I was not purchasing from them. Well Richard contacted me by phone and gave me great insight and advice. Long story short (as there is quite the positive story), I ended buying the flooring and matching flush mounted vents from The Hardwood Flooring Store at a fantastic price (Including shipping to Winnipeg). They were exceptional to deal with, great customer service and communication. 10 stars on a five star rating system. read more

My husband found a hardwood store at craigslist claiming that they don't sell products from China and only products from North America, and their prices start from. $1.99. We went there and the salesman kept convincing us to buy a particular engineered wood because it's the best deal we could find anywhere in GTA. After convincing us that we were getting a good deal, they told us that we have to make a deposit of $1000 since they don't accept credit card deposits. We also had to sign a contract. BIG MISTAKE, when we went back home and did a research on the company that made the wood that we ordered from them, we found out that it was a Chinese company. The next day we went back to ask for a refund because we told them before that we only wanted wood products from North America. They would not give us a refund saying that they already ordered the wood for us and the company already shipped it and the order cannot be cancelled. I didn't believe that the company already shipped it, considering we just ordered the wood the day before. The only thing they would do for us after a lot of arguing with them was to order an alternative wood product from North American company. I still insisted on a refund because I couldn't trust these salespeople anymore. After reading some negative reviews the night before, I found out that they are not honest, they changed an order from one customer without telling them, and there were other customers who got ripped off by these people! Anyway to make the story short, refused to refund our deposit until I showed up with signs and started sticking it in my car in front of their store! I got my full refund and went to the hardwood flooring store at Victoria park. I chose a hardwood that was not in stock but was on special for $3.99/SQF and the salesperson Darren, who was so nice and knowledgeable insisted that we didn't have to put a deposit for this particular wood, and if we bought too much of this kind of wood, we can return the unopened boxes for a full refund! Our experience between the other store and the hardwood flooring stores was like hell ( the other store) and heaven( hardwood flooring stores). Be confident when you deal with hardwood flooring stores, they are honest people and give you the best product at a good price! read more

My wife and I have always wanted to have hardwood flooring in our home but were not able to make this happen until moving into our new 23 year old bungalow home in Courtice. The home was tired and needed extensive renovations to make it more liveable for us seniors. This included a total flooring replacement of mix of worn out carpeting and old non professionally installed hardwood of mixed colouring because it had likely been installed by the previous homeowners. My family finally decided upon Perverco (Canadian) hardwood an after an exhaustive search for a knowledgeable flooring distributor, we found The Hardwood Flooring Store in Markham. I was immediately put at ease by the Staff (Joe Garanta) who explained the products, the installation requirements and the total costs for the project in exceptionally clear details that I completely understood. The flooring replacement was ~30% of my total renovation cost which I had funded out of our retirement savings, so I took nothing for granted in making this important decision. The follow up customer service offered was very supportive of my project schedule requirements, which had to be rescheduled a few times to work around other trades on the project. When the final install date was confirmed and executed, the Installers, Vitaly and Andrew, provided to install our hardwood flooring were on time every day, extremely respectful of other trades and work being completed at the same time and also extremely respectful of the inside of our home. Vitaly and Andrew ensured that they minimized dust inside the house from cutting the flooring by using a good quality dust extractor during the install. They very professionally laid out the patterns for the best visual appearance, aligned and installed the hardwood between rooms without transitions. The final installation is stunning and appreciated by everyone who sees it. Many thanks to Vitaly and Andrew for your professional skills and for making our house into a very appealing home because of these skills. I would absolutely recommend The Hardwood Flooring Store (and I do to people I know) and the elite Installers Vitaly, Andrew and other crews that help use with our flooring needs. When completed there was very little wastage from this project (there was only 3or 4 planks left over from 82 cartons used). In closing, great value for money, very professional installation, great Canadian hardwood and very professional and appreciated customer service from the knowledgeable showroom staff. I highly recommend The Hardwood Store to everyone. I know I will be going back for my flooring needs to complete our next project the basement. read more