I saw Dr. Nelson, who was very experienced with my hearing problems. She sent me for a VNG with Dr…read more Harrell, who was both friendly and professional. Regina, the audiologist, fitted me with hearing aids, and they have changed my life! Stephanie, the receptionist is so nice and very sweet. Everyone at The Hearing Clinic that I encountered, both on the phone and in person, was friendly, professional, and most of all - caring!

Regina (my audiologist) was very pleasant and professional. She took all my questions seriously…read moreand explained everything thoroughly. The young lady who signed me in was also very pleasant. My doctor had the results immediately when I went next door for my visit and treated me accordingly.

If I could give zero stars, I would. The level of neglect and disregard for patient care my…read moregrandfather experienced here was absolutely unacceptable. From the moment he was admitted, it was clear that cleanliness and basic standards of care were not a priority. The hallways and patient rooms were consistently dirty, creating an environment that felt unsafe and unfit for recovery. Nurses and CNAs were rarely available, and when we raised legitimate concerns about my grandfather's well-being, we were met with dismissive attitudes and hostility rather than compassion. Our family visited daily--not out of comfort, but out of necessity--to make sure my grandfather was alive and receiving even the most basic attention. No family should have to live with that kind of fear when entrusting a facility with their loved one's care. And if you scroll through the reviews, you'll notice a flood of suspicious 5-star ratings clearly coming from their own employees. That says it all. Instead of fixing the systemic issues in patient care, this facility seems more interested in propping up its reputation online than actually improving the treatment of vulnerable residents. Salem Health & Rehab should be held accountable for the neglect, lack of professionalism, and complete disregard for both patients and their families. I would strongly caution anyone considering this facility--your loved one deserves far better.

I spent two weeks undergoing physical and occupational therapy here. The staff was excellent and…read morevery professional. The quality of care was outstanding. The nurses and support staff on unit 4 were amazing. The therapists were extremely helpful. The activities center and the 3 ladies that staffed it were great! All in all, these folks made an intolerable situation very tolerable.

I have been a patient of Dr. Hedgepath, since he moved to Bedford in 1980. He has kept me going all…read morethese years, he fixes me I mess me up and he fixes me again... if he can't fix a problem he will recommend you to someone who can.. Dr. Hedgepath is like a part of our family. I suggest anyone in pain give him a chance, I don't think you would regret it... My husband has been a patient of his as well since he moved to Bedford. He had Alpha-gal (tick bite) last year, heard that Acupuncture would get rid of it, so he talked to Dr. Hedgepath about it. Dr. Hedgepath did research on it and got the needles needed to use and put them in my husbands ears.. 3 weeks later took them out and gradually tried different meats and is able to eat anything he wants; it's gone. The girls are very sweet and helpful. All are very professional and caring.

I've been a patient at this office for a while now. I have a busy schedule and sometimes have had…read moreto reschedule appointments and it's never been a problem. They have always been very accommodating. I had to reschedule my last appointment and have called and emailed and Diana will not respond to me. When my husband called to ask what was going on she all of a sudden said my appointment was that evening and then I get text messages confirming my appointment- that I never made. I truly do not understand the way I've been treated here. I have been nothing but kind to Dr Williams and his wife, Diana.

After experiencing a significant shoulder injury, I recently completed five months of physical…read moretherapy with Ortho Virginia at their Blacksburg, VA location. I can say the injury was not only the source of intense pain for me but also taught me to be patient as well as serving up a healthy dose of humility! The therapists that worked with me provided not only the health and physical support I needed but also counselled/advised me with long term exercises that will assist me for the years to come. I regained 80% of mobility and most of my strength back in my dominant shoulder/arm when the initial assessment was hopeful for a 50% return in mobility. I will forever be grateful for the therapists who helped me recover and am now able to lead a life with very few limitations! My experience with Ortho Virginia was very positive.

The worst healthcare experience for the simplest of procedures that I've ever had. I get Durolane…read moreinjections in a knee. I ve been getting them for 3 years. The injection was ordered. After not hearing from them in a week I called and asked the status of my injection. I was told Humana had not authorized the shot. Boldly I asked them the reference number on the order and called up Humana to see why the shot had not been approved. I talked to a Humana pharmacist and was told they do not require prior authorization for my injection. I called Ortho back and the surgical med nurse told me share would check to see if it was there. Then called me back. Waited all day. Abby never called me back. Before closing called back, Destiny patched me to Abby. Abby said she never called me back b/c she couldn't find out if the injection was actually there. This time she promised me she'd call me back. It's been 11 days since my initial appointment. My knee, guess, still hurts, and I can't even find out if my injection has been ordered. I asked them once why they couldn't keep the injections in stock. Durolane. I was told it was an expensive injection and the shelf life was very short . I looked that up and found out the shelf life is 2 years. Don't tell me they have 6 doctors who see up to 50 patients a day, and they can't find another patient to give a Durolane injection to. Within a 2 year period. You call over there and an A I Bot takes over. I've been put on hold for over 30 minutes 3 times. Bottom line it's going on almost two weeks and they can't tell me anything. I was patched through to the fourth person once, and still didnt get answers. If you talked to for example Lori, and then request Lori again, you get put on hold and then you will wait 30 minutes, if you then opt to leave Lori a message, you get an answering machine saying that your return call would come in 24 to 48 hours. So already you are pushed out another 1 or 2 days. I completely see why they receive an average of 2 stars but I can't go that high. My experience has been one star.

Dr. Baylor has been my pain management doctor for over 25 years. He has NEVER let me down in…read moretreating my pain! I highly recommend him. He is an excellent doctor and a good man. Make your appointment and see for yourself. But like any other doctor's office, it's necessary to follow their rules.

Got rid of my migraines for good. Baylor responds to your…read moreneeds quickly. If anyone is in pain, see Dr. Baylor.

If you don't read the rest, hear this: Tyler & team are hands down the most wonderful people to get…read moreyou back together after injury or surgery. If you EVER need PT, I highly encourage you to visit them! 3/22 idiotic split second that led to a knife injury 4/5 surgery to repair nerves and tendon 4/7 splint placed 4/11 first PT session with UPT I made the CHOICE, because in healthcare you NEED the power to choose, to go to UPT. Tyler has helped me after injuries and surgeries before. For me, the choice was easy. Go somewhere I trusted. See someone I trusted. See someone who knew me. Be in a place where I can feel confident in the care and guidance I receive and truly feel 'seen' as a patient. More than ever before I'm willing to put in the work. More than ever I have to 100% recover from this. It's my hand. It's how I work. It's how I ride and listen to my animals. It's how I type a pub out each month, and so much more. It's the hand I hold my husband's in But Tyler also knows me well enough to know I'm impatient and eager to heal. And he's smart enough to call me out on that. But today. My god... Today Tyler told me he felt I had a really good prognosis. He told me I have a really good chance of healing safely, fully, and recuperating my left and right side (overuse after injury to left). I'm going to come back ready to work, and lift weights, and thrive! 6 days post op my physical therapist made me feel good about the future, something I've been waiting 20 days for. UPT is healthCARE

The good news is that everyone, from the therapists to the receptionist, was very upbeat and kind…read more All therapy appears to go on in one huge room, which kind of gives an assembly line effect. Most of the pts are men, and sometimes there's a bit of a boys' club ambience. In addition, I often shared my therapist with another client during a session. I was not really comfortable here, so I returned to a therapy center I had used at least twice before.

The care offered to patients at this facility was outstanding. When you visit the facility you are…read moregreeted with a warm welcome and a helpful spirit, There is a pleasant aroma throughout this clean facility as the needs of patients are attended to quickly and professionally. Patients (many wheelchair bound) move throughout the facility as well as outside freely and cheerfully often greeting visitors along the way. The OT and PT professionals are second to none as they provide ongoing care and attention to patients and advice to family members who may be caregivers once patients leave the facility. My young daughter who was apprehensive about being there among seniors as she recouped from major foot surgery formed friendships with some of the seniors and learned from their experiences and wisdom. What a rewarding experience for her!

great business facility take great care of people that are in need I'm extremely grateful for the…read morecare and support provided at this rehab facility. From day one, the staff was compassionate, professional, and genuinely invested in recovery. The therapists and nurses took the time to listen, explain the process, and encourage progress without judgment. The environment is clean, structured, and uplifting -- it truly feels like a place focused on healing and growth.

**** 1/2 stars, Blacksburg office located near Chistiansburg and Radford. Blacksburg office was…read morelarge and fully functional. I selected this practice since I could be seen for an initial eval the day after getting my MRI results. Also, they took our insurance coverage. 1st eval was by Dr. Siegel's PA, who is specially trained in Ortho. She consulted by phone w/ the doctor who was in surgery that day at the hospital. Since the diagnose was ligament damage, a rupture, surgery would be needed for a repair. I came back next day for a surgical consult w/ Dr, Siegel. I was scheduled with-in 3 days for surgical repairs. He does a lot of sports injuries as well as the other Ortho type of problems/repairs. Doc Siegel has an ebullient (Adjective: Cheerful and full of energy) personality ( a good thing) and a direct manner. He answered my questions with information, also a "good thing". Would I recommend Dr. Siegel to family and friends? Yes. Operation went well at MRHosp, but that's a diff review! :) Lots of exam rooms and pleasant waiting area. The equipment seems adequate and the support staff was friendly. Be on time since they kept to their schedule when I was there. The location is functional and clean. There is parking right out front and a ramp to the door. No self opening door so bring a friend to help if you are on crutches, or wheel chair.