I had a really disappointing experience at this smoke shop. The customer service is honestly bad…read more The whole point of running a business is to sell products to your customers, especially when the product isn't exclusive or hard to find anywhere else. So I don't understand why they refused to sell me the rest of the product they had. If you run out, you run out -- that's just how retail works. But refusing to sell something that's already on the shelf makes no sense. It felt unprofessional and unnecessary. I won't be coming back, and I wouldn't recommend this place to anyone looking for good service or straightforward business practices.

Pros: * wide variety…read morefor such a compact shop * great employees * good prices & great deals * provides CBD * nice store hours Cons: * it's right beside the highway so parking is limited Overall: This is a pretty nice shop in the small town area! The location kinda threw me off but once inside I instantly knew that I know longer had to drive a bit out of town for a shop like this. I'm sure it may have gotten some bad rep before but the shop is freshly remodeled and looks pretty nice! The hours are pretty convenient too. May make this a chill spot one day, who knows? Lol

They have a ZERO Return Policy. You buy it. You keep it. I purchased a product and did not open it…read more After some research I decided it wasn't for me and tried to return it only 24 hours after purchase. They refused to take it back for a refund.

Great selection of vapes and glass pieces, cool vibes and amazing customer service 10/10.read more

I'm moving out here from California and this was the first vape shop I went into in Shelbyville and…read morethe instant I walked in it was like vapor heaven to me. The shop has a massive selection and ton of so many flavors I want to try and the mod selection is huge it was one of the best shops I've ever seen. Also the cashier that helped me was extremely nice and she definitely knows her vape stuff. I definitely plan on Big Time's being my go to shop in Shelbyville.

Amazing Store! Robert thank you for great service, and awesome selection…read more Wish you the best!

Thank you carol for a very pleasant shopping experience. You were very helpful and knowledgeable…read moreabout picking a flavor for me. I also love the new Aquino atty. Their juice selection is very wide. Great selection of mods and gear. Will return before I head home for some house blend. Thanks Chris

Great customer service! I walked in having no idea what I wanted and Mark provided great…read morerecommendations. Will definitely return next time we are in the area!

Well done. Recently quit smoking during a stressful time…read more Big mistake. I went here because it was so close. All my questions were answered. The gentleman with the cool dreadlocks showed me how to set everything up. Touché to you sir. Everyone was cool. It doubles as a boutique. Cool place. No pressure sales tactics. Just answers and support. Boo ya.

This is a nice store. I actually wound up buying other stuff as well as vape goods. It looks…read moreawesome in this spot. The in wall displays are awesome and classy. They carry quality products and the staff is knowledgeable and friendly. It is easy to get to and well maintained. The store was clean and well put together. There was a lot of style and flair in this shop which made it very comfy and welcoming.

This is a great place to shop foe CBD Products. They are friendly, knowledgeable and the store has…read morea great atmosphere. I will be returning regularly. Good Selection of Gummies and Oils.

The first time I went here, the guy was nice, but he quoted me $75 for his recommended jar and…read morechanged it to $85 when I went to pay, so I left without buying. The second time I went there, the guy was great and seemingly knowledgeable, but I paid $75+tax for sour patch gummies and they were entirely ineffective. NOTHING. I've had good CBD, but wouldn't go back here cuz I don't trust them. Surprised they have good reviews from other people.

Low on vape juice, I stopped in at Community Vapor. Carol was great and hooked me up with a combo…read moreof delicious flavors! Prices were excellent. I highly recommend this place!

These guys were amazing! I called ahead to see if they had my pods and when I stopped by, they even…read moreremembered me. Thanks to Race and Andy for being so friendly and setting me up with rewards too. Amazing business, so nice, and I'll definitely be back! :))

i've spent hundreds of dollars there. i I had a $40 vape pen go bad and they won't exchange it. It…read moreleaked all over my pocket.. he kept saying "it's still full" but you couldn't see through the window because it's defective.KRON used to be next door. they had much better products, but they were more expensive. If good is everything you won't find it here.