Becky Vering in the Design Department at Home Depot was absolutely amazing. She was professional, knowledgeable, and patient beyond words. I was working on my rental property and needed help purchasing cabinets, finding the right blinds, and having them cut to the proper size. Becky guided us through the entire process with outstanding expertise and kindness. Her knowledge of the inventory, helpful recommendations, and attention to detail made everything incredibly smooth and efficient. She went above and beyond to ensure we found exactly what we needed. There are truly not enough words to describe how much I appreciated her help and support. Thank you, Becky, for making what could have been a stressful project such a pleasant experience! And the savings in the end! Incredible! read more

Many things I order from Home Depot have free delivery and it's so convenient. Love this store.

Went to the pro desk to get help to order a specific shower base waited for five minutes. The woman behind the counter on the phone told me the pro desk was closed. And I could get help from one of the girls at the register. Not sure what they would be able to do for me and they had a line and we're deeply involved in a conversation. this has not happened at any other Home Depot store I've ever been to. Daytona Beach Home Depot is the worst I've ever shopped at being a Handyman for 20 years I've been to 20 or 30 Home Depot's around the Florida east and West Coast and Orlando area would not go back to the store. Luckily there's a Lowe's that is closer to my home even though I hate Lowe's. I will go there before I come back to this Home Depot. read more

The delivery/installation crew showed up in a truck. It should have been a clown car. They were creative in finding excuses for not installing any of the appliances I had paid to have installed. Apparently their idea of installation is showing up, unboxing, and plugging in. They brought a new refrigerator with a dent that would have been visible once installed. I refused delivery. They said that HD would phone be to reschedule but of course they haven't. In removing the old stove/range, they crashed it so hard that the burners flew across the room. They are not reachable by phone, as noted in other reviews. Don't go there! read more

Great place for different plants to use in my flower beds. The guys in the garden center are always great with recommendations. Inside is a different story. The shelves are not well lyes out and hard to find things. I find it hard to find help inside as well. read more

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This Home Depot is either trying to close or the management is retired on duty... We've been there several times and there is always some kind of issue and I haven't seen a human cashier since 2019.... We will make the extra trip to orange city ... read more

They're clueless Need a vanity returned and picked up customer will pay costs Store says has to be done online Online says store has to do it Store says talk to depot online Online says call store Friday it goes in the garbage I'll take the hit on my credit it will be charged off they never get paid End of story They're clueless and just don't care On hold again for 30 min today This has been going back and forth for 6 days Called corporate they just switched me to the store and... on hold 30 min then I hung up Finally called and said they're issuing a refund and keep the vanity I suggested they have the driver pick it up on 4/28 when they deliver replacement they just replied they can't What bothers me most is when you explain you need a pickup on a return nobody wants to deal with it so you just placed on hold Over and over Basically nobody cares I guess it's how things are now read more

Self checkout is BS. I'll stand in line for a cashier, but there aren't any. So I'm supposed to check myself out, then you want to look into my bag. I don't think so. Bring back the cashiers, or Lowe's here I come. At least they have at least one cashier open. read more

Worst Home Depot Award I spent 2 weeks doing my research on which over the toilet organizer to buy. (I know it seems ridiculous.... but I have a studio apartment) I check online and it seemed the one I wanted was always in stock in all locations but I kept checking anyway and picked my location. All to avoid stress and aimless isle wondering. I asked two people in this store where I could find them and both led me to a different isle. Neither Isle had what I had researched. Or anything even in the same ballpark. I would have considered paying more or getting an instala of a cabinet instead.... but the whole experience gave me anxiety. FAIL read more

You try to call and it just rings no matter what department you choose nobody answers. They give each department a phone to answer. I know this as I used to work for homedept when I was younger what a joke. Customer service has turned to self service too. read more

Don't believe their online stock they out of 4 items I specially came here for their inventory sucks the staff sucks had me waiting forever to tell me they don't what I need choose a different Home Depot read more

The Home Depot - Nurseries & Gardening Near Me - Daytona Beach, Florida

I will never go back I've been buying and replacing window cranks for 30 years I know them by sight after driving 25 miles two employees standing around at 20 to 5:00 doing nothing can't be bothered to assist me and getting the right one by description as I have done many times before good riddance I'll order online now screw you read more

Went here to get a tool kit - a tool kit is a bag full of tools you may need. I wrote a definition because the guy that worked there tried to tell me(and my wife ) that " tool kits" didn't exists because how would they know what tools we would need before hand. ?!?! So here Home Depot , here is a picture of what a tool kit looks like. read more

The Home Depot - A tool kit . - Nurseries & Gardening Near Me - Daytona Beach, Florida

After being flooded during Hurricane Ian we had to have our kitchen cabinets replaced. We chose to use Home Depot Interiors. This was the worst customer service I have ever experienced. The stress was worse than watching the water rise and seeing everything you own piled on the side of road combined. It took them 4 months to complete a 2 week project. If I didn't call multiple times a week they would have done nothing to correct the multiple issues caused by their errors. I sent emails to every corporate executive I could find online and not a single one of them responded, I guess it starts at the top. I wouldn't use them again if it was free. read more

SAM and PETER are the best workers I ever met. They are really nice and knowledgeable. They help customers with all their heart, they are patient and enthusiastic to support buyers. I love here a lot ! read more

Purchased new exterior doors from Home Depot. Their installer was great. However, every few months one of the doors would not latch properly. The installer came back out and adjusted it, and it was great. 6 months later, same thing happened again - would not latch properly. Need two hands to lock or unlock the door. Now the install warranty is expired and Home Depot and the installer basically want nothing to do with it. Caveat emptor. read more

Absolutely horrific customer service. I waited on hold for an hour and 10 minutes just to have someone answer the phone and immediately hang up on me. read more

Go to Lowe's! Better prices and most certainly a better staff. Asked a staff member a question as he was a swearing and going to show me where the items were at, another customer interrupted and he just walked off with him! Then after chasing him around the store he proceeded to give me the wrong information. At the register I asked the rudest cashier I have ever had the displeasure of meeting and he got all uppity and rude. Telling me to hush and calm down. As if I were a child. This if course caused a bigger problem for me since I am a disabled, retired senior citizen and not used to be spoken to with that sort of disrespect by any cashier. Unfortunately, words were exchanged and I left, never, ever to return. I do not recommend nor suggest this store, that is unless you want to be disrespected and treated rudely by staff who hide their incompetence behind the skirts of their manager. Their staff needs extensive training in common human respect and decency. read more

Horrible install. Purchased exterior shutters from Home Depot, 2455 Int'l Speedway Blvd., Daytona Beach, FL and Home Depot gave my phone number to their referenced "professional" installer. He came out, couldn't get nails to hold so he "glued" the shutters with caulking so it would look like it was up correctly. After a few minutes the shutters were pulling away from the exterior wall and I realized what he had done. He was obviously inept and I told him to leave. He then threw profanities at me. I stayed calm, went to HD, showed and gave pictures to a manager. I've had approximately 14 contacts by phone, by email and text, several with the manager of HD. A call with the manager left me with the impression that she was looking for an outside installer, would replace the shutters and have this new "outside great installer" come to my house and fix this mess. My misinterpretation apparently. I feel I've repeatedly been given a runaround over simple shutters. Gobs and gobs of caulking need to be scraped off the house which will scrap off painting from the house. To this date Home Depot has my money for this ruined shutters and the runaround to fix this has been so frustrating that I, a senior with a bad back and hip, have to get on a ladder to scrape and try to get this mess off my house. Done with this company!!!! I never got this treatment from Lowe's and had 3 installs from them. I am done with Home Depot and will go back to shopping elsewhere. Thank goodness the kitchen cabinets I liked at HD, I had not purchased yet. read more

The Home Depot - Home Depot, Daytona Beach - "professional installer", he glued the shutter cause his nails were pulling away. - Nurseries & Gardening Near Me - Daytona Beach, Florida

I recently went in there to add on to the outdoor lighting we bought from them years ago and that isn't available at the much closer Lowes. I couldn't believe how helpful and nice the employees are. Every one I passed said something to us from can we help to thanks for shopping with us today. One very nice guy who showed my husband where the outdoor lighting was and answered some questions for us waited around while we were arguing aesthetics! We finally said you don't have to stay, you have answered all our questions; we just need to decide on what style. I can't believe the turn around. We think we will be making the drive more often especially after a subsequent trip to Lowes we couldn't get any help to save our lives. read more

No service, employees walking around doing nothing, yet not able to assist anyone. Very poor

Home Depot obviously doesn't care about customer service once you leave the store. Was expecting a delivery of an appliance purchase from the Daytona Beach store for over $900. The first schedule date after not calling prior to delivery, they called on site and advised they would wait 30 minutes, they didn't. The next scheduled date are hours behind, no calls until you track them down. The Daytona market uses Ralph's Transfer out of Orlando. This company has had notoriously bad rating yet are still used by Home Depot. Too many people sell appliances to by aggravated by poor service, never again Home Depot. read more

Submitting a mixed review here: Was walking out because two employees turned away and ignored me; I will be returning to this location solely because of how courteous your employee Cliff was. He salvaged what was a horrible experience to manage to put a smile on my face before I left. Thank you Cliff! read more

I returned various items to this daytona beach store yesterday early am. " Gerard was manning customer service, alone, as all others had "called out." Gerard handled 2 to 3 customers at the same time with professionalism, competence, and extra effort. My items came from 3 payment sources; in-store receipt, on-line and with a gift card. I did not have the gift card with me for credit yet, Gerard tried (and failed) to get me credit for those gift card purchases. He went above and beyond. In this present building climate, Lowe's and Home Depot are busy and generally, poorly responsive to customer service. This is my thank you to Gerard. He treated me with respect, effort and service. That is what has become rare at these big box stores. Please see my review of the Lowe's in Ormond Beach.....its too bad it is so convenient to where I live, their service is lousy, restrictive and they tend to treat me (and my wife) as criminals when we have returns. Want to verify this? Ask for the Store Manager, Armondo, if you want standard corporate BS. This in spite of having bought and sold multiple houses over a 10-year period. My advice to those Lowe's customers is to shop elsewhere. Andy in Ormond. read more

WARNING- WOULD GIVE A ZERO IF POSSIBLE. This stores kitchen cabinet installation is a JOKE!! Called Home Depot's Cabinet installation contractor 3 weeks before cabinets arrived to give them cabinet arrival date. Was told "don't call us until cabinets arrive". Great first impression right??? Should have ran the other way at that point (couldn't because Home Depot already had my 5K). Cabinets for my very small kitchen arrived on scheduled date, call Home Depot's contractor and was told they would not be out to check cabinets for 5 days. Yep, they showed up in 5 days. Was then told that it would be another 15 days before work would start and 6 to 8 weeks from then to finish. ARE YOU KIDDING ME. Over 2 months from the time cabinets arrived to get them installed. Did I mention the kitchen is small (9x9). Contractor said they were backed up. Really!! Just imagine how much smoother this would have went if they would have put me on their schedule when I called 3 weeks before cabinets arrived. So.. here I sit for another 3 weeks with my kitchen tore out waiting on the job to start. Yes, "to get started". This is unacceptable! I will be call the better business bureau. read more

Jim in hardware went way beyond normal service to make sure we were taken care of. We appreciate his positive attitude. Thanks Jim.

Worst experience ever! Bought a ceiling fan which when I got home was missing pieces and you could tell was previously installed. I didn't have my receipt and the lady basically tried to accuse me of stealing. I told her I will never shop at Home Depot again this is too many bad instances with this placeZ read more

With all the stress here in Daytona from Hurricane Mathew last week, how nice to find Home Depot giving away free pumpkins. Just a little cheer to brighten the holiday, and it brought a smile to my face. Thank you! read more

We bought and new fridge and people to put it in. The workers broke the water hose to the fridge and won't help with it and blamed it on us

The staff at times can be light in this store, but they are always very friendly and will go above and beyond to ensure you are happy. Great service & selection. I do many of my own renovation projects and purchase a large amount of materials from this Home Depot. The store is always well organized and clean . The self check out area is always super quick and easy to check out of for smaller orders read more

All check out areas but one are now self checkout. This is problematic for military veterans who have to show their IDs to get discounts. It also says that Home Depot isn't interested in interaction with their customers. What a shame. We won't be going back there. read more

I went to Home Depot in Port Orange, FL and found a pfister shower/tub faucet that was on clearance but the store was out, and redirected me to the Home Depot in Daytona Beach, after calling they had one left and would leave at the service desk for me to pick up. I left the Port Orange store and drove to the Daytona Beach store. The item was in deed at the service desk but at $23.00 higher than the one in Port Orange. The Daytona Beach store would not honor the price from the Port Orange store. The manager told me that they do not price match other Home Depot stores, nor do they price match Homedepot.com either. I left the item there. I went online and found that the online price at home depot.com was $10.00 less than the Daytona Beach in store price. I called the 800 number customer service and spoke with Jasmine who told me the same thing. "Sorry, I understand, but...." I was in the process of having them do a bathroom remodel job - over $8k, which I will no longer be using them. If this is the way Home Depot treats their customers, I will no longer be a customer.. EVER. Buyers - look online at the price before going to the store!!!!! read more

Wow. I've now been placed on hold today for a total of 46 minutes while attempting to place a phone order. After they finally answered my first phone call in the lumber department, the unfriendly female employee informed me she was too busy to take a phone order and that I would just have to call back later. I then explained that I too, am busy (placing this order for work) and that having already waited 20 minutes, I just wanted to get this done. So she transferred me to god-knows-where, where I was on hold for another 10 minutes, only to hear someone pick up the phone and hang it up. So I called back, reached a floor manager who was apologetic for my experience and said she'd page the lumber department in hopes they could take my call. Another 30 minutes on hold and was disconnected. Thanks Home Depot! I know that phone orders can be a bit of a hassle, but if you're not there to help make a sale, why are you there? read more

This has to be the worst experience of our lives ever. The sales associates are few and far between so you have to go looking for them to find someone to help you. My husband and I were in the market for a new washer and dryer - not exactly an inexpensive purchase. We finally found someone to help us purchase the models we had picked out. My husband went in search of a sales associate in appliances and finally found someone. One person assigned to that department!! We thought we received a good deal on the pair we had selected and were advised it would be delivered on Friday. Great because our old machine was out of action totally!! We were also advised we would receive a follow up e-mail. None was ever received. Home Depot apparently uses an independent contractor for their deliveries and as such cannot give you a time window as to when the items are going to be delivered. We stayed home and by the phone all day on Friday and by 3:30 pm decided to call the store. Another horrible experience. After being put on the infinite hold for about 15 minutes we finally got through to someone. We were told to hold on as the vendor?? had to be called to find out about the delivery. While on hold the hold music suddenly ended and we were left listening to dead air as we'd been hung up on. Called back again. This time eventually got through to the department and was told that the order had someone slipped through the system without being placed - a mere computer glitch!! No apologies were given at this time and we were told that the earliest we could expect delivery would be the following Friday. Totally unacceptable. To top all this, there was an obvious lack of concern and certainly no apologies for having wasted our time and no offer of retribution at all. My husband took over the call and requested the manager of the store and was told he was speaking to the manager. Again very little concern over the lack of efficiency and total incompetence. This store obviously has no regard for the customers and instead depends on an influx of those who will overlook this type of incompetence. My husband demanded an immediate refund so that we could go elsewhere and get a competent and efficient sales experience which we, thankfully, found. We will never shop at The Home Depot again. NOT in this lifetime!!! I would give this store ZERO stars!! read more