Excellent Service!!! I highly recommend Mr. Don Haefner for your home inspections. Buying or…read moreSelling your home; a home inspection is one of the MOST important investments, one of your FIRST investments if you are buying and one of your LAST investments if you are selling. The detail and attention given to the home inspection is very clear and organized. For every investment we have made; personal or business, we have used Mr. Haefner and he has always been fair and honest. If you would take a $10,000.00 car to a mechanic for an inspection before purchasing it, why would you not consider having one of your biggest investments looked over by a professional? Thank you Mr. Haefner for your service.

Heartland did a great job for me. He looked at two houses for me. The first one he did he found…read moreeverything that could be found. The second house he did for me he was up front and told me what was wrong and what I could do to fix it. I ended up getting that house and have not had a problem with my new home. So happy that he did such a great job and works for me and not the seller....

everything from setting up the appointment to getting the inspection was great. Very friendly,…read moreprofessional, and knowledgeable.

This is only the second time I've bought a house so I'm a little fish out of water in this process…read more Luckily, my realtor steered me towards Sage! The first thing that stood out to me was their prompt service. We were able to schedule on my time, which was very convenient. The inspector was thorough and called my attention to details I hadn't noticed. I really felt as though the inspector treated me like his daughter, trying to see everything that could go wrong and document within his report, including pictures. Now that an issue has arisen, I'm even more grateful to have used Sage Home Inspections. Norm came out in person to look at the dishwasher and referred me to an excellent company to begin the repairs. I am beyond grateful to have selected an ethical business that treats their customers like family.

Went through the inspection with him he said the Furnace had a couple years on it. We were…read moresuffering from carbon monoxide poisoning symptoms when we found out there was a crack in the furnace wall inside. Furnace cleaners said it had been there for years. After two weeks of living here the office walls in the basement started falling down. Hitting some of us in the head. He looked at the floor above and the pipes. I asked if they are supposed to look like this he said yes, I asked if that was from a leak he said NO. He was wrong! I'm posting all the photos. Not only did the office celling fall but some of the bars put up to hold the ceilings were not even installed. This could have fallen and taken my child's eye out! That not all our underground basement wall started to bow. It is rotten from water damage on the other side. Something he said he checked for but missed. Our other weight barring wall is also bowing. I can't help but wonder what is brewing in there that this inspector has missed??? I bet you anything it's mold. Not to mention our bathroom was painted. There was mold under the paint that chipped off. He asked the homeowners is this whole bathroom new or is that paint? They said brand new you can check it. He said no need it looks new. Nope! It was all paint!

I called J Neff inspections & Consulting for a home inspection recently and they were FANTASTIC!…read moreThey got to the house about an hour early to begin the inspection, and by the time I got there they were nearly finished. When we got there we had A LOT of questions and John and his father were so patient with us and explained everything in a way that was easy to understand. They walked us through the house and showed us everything they had found so we could see for ourselves. The inspection report was sent to us first thing the next morning and was so thorough and had such clear pictures. They even drew on the pictures to point out exactly where the issues were! They mean it when they say they are a family business, John even had his young son along for the ride and was teaching him things along the way which was awesome to see. The home had many issues, and they offered to come back and check things over once the seller had made repairs. We are still waiting on the seller but if we need someone to have another look or need an inspection on another house there is no one else I would call. They were fantastic!!

They were thorough and did such a great job! I was very impressed with their level of inspection…read moreand attention to the details. Will use them again if the need arises. Thanks!

PICK SOMEONE ELSE!!!!! As a first time home buyer, I didn't know the process of inspections and…read moreeverything, boy do I wish I had done some research... Castle did my home inspection in October of 2025. The inspector at the time, "could not find attic access". Instead of making a phone call to ask where it was, the inspector did not look at the attic. There ended up being evidence of termites in the attic, evidence of mice, along with several large holes in the roof itself. The inspector also stated that there was no evidence of termites anywhere, when in fact if the inspector had done their job correctly, would have found several areas with evidence of termites. I am furious with this company. This is their JOB!!! I wish I wouldn't have trusted them with my home.

Edit in regard to their response: They did not explain that their services covered the condition…read moreof the pipe on the day of inspection (that was never a conversation). You know why? They didn't need to! That was never under question! I never stated conditions worsened, only that they failed to note any water intrusion from a joint ON THE DAY OF INSPECTION because it was CLEARLY IN THE VIDEO that Superior Sewer and Pillar to Post provided. All they needed was a note in their inspection report stating: water intrusion from joint at x ft from the cleanout... I don't care if they recommend a fix or not, their inspection didn't note it. Now onto the regular report: They really don't think they missed anything, I'm impressed! A non-operational grill (due to a bad igniter) is not the same thing as leaking natural gas! Now that they are disputing that part of my review, let's list some of the other things that they missed: a leaking shower valve (separate from a leak they noted in their report), a non-functional AC unit (wall unit), two saddle valves in use that are not up to code, a foundation crack and some drywall cracks (foundation crack was behind a flower plant, so I don't entirely blame that on the inspector, and I'm not mentioning other cracks because they were behind items they aren't supposed to move). Additionally, I paid extra for use of the IR/thermal camera and they were supposed to use that in a very specific way in accordance with their own Standards of Practice (SoP). Specifically, to check for loose connections in the breaker panel the process is: take the front panel off, turn on a high load appliance such as an AC unit, and take a reading with the IR camera. They took a reading with the front panel on (so no useful thermal measurement was taken) and no high load appliance was running. There is no way now to know if there was a loose connection or bad breaker during the time of inspection. Any inspector worth your money would use a temperature sensor to measure the temperature of air coming from air registers to ensure an appropriate temperature drop when the AC is running. They did not do that, hence the broken AC unit that was missed. A lot of the things they missed on the regular inspection report I didn't blame them for missing. I've had way more time than them to find problems, but their response to some criticism is what really makes this company the worst. Original: I hired them (and they hired sister company, Superior Sewer) to perform a sewer lateral inspection. They missed a break in the lateral that cost thousands to repair. I got the line rooted and part of the line had so much water intrusion that the rest of the line couldn't be rooted (water was saturating the 6 inch line). This was clearly visible during their video inspection and they didn't even note it in the report (not quite as much water, but still a waterfall in the lateral line). They refuse to acknowledge they missed anything stating water intrusion in clay joints is "normal". I agree that ground water seeping in is no big deal, water POURING into the lateral, which was happening during inspection, is NOT normal. They refuse to acknowledge any fault or even refund the cost of the inspection despite the fact their miss cost THOUSANDS of dollars. Don't use them. They also missed a number of things during their standard inspection and, during their Gas/mechanical inspection, they missed a natural GAS LEAK in the grill.

Amazingly thorough inspection. Kyle was great, so informative and hugely reassuring for us as first…read moretime buyers of an old home. Would recommend them to anyone who wants to know the full scoop on any property and it's really nice to be able to choose from a menu of options. Thanks Pillar to Post!

Please stay away from this inspector I used him for my home and when I tell you he did not know…read morewhat he was doing he did not. I had not one, not two, not three, but four contractors come out and say that the things he had listed on the inspection did NOT need anything done to them. I will say he was prompt and came out the same day I called for an inspection. NACA had referred him. I received my inspection report within the same week.

Do not trust this man alone in your home! And if he claims to be licensed, verify the number he…read moregave you to be accurate and active.

Jason inspected my house. Failed to notice a water heater leak that had to have gone on for a long…read moretime due to the amount of mold that was found through out the house later on. Mind you, a very large amount of mold, that Jason did not find at all. I spoke with an attorney about all this, and after they reviewed the agreement they stated Big Rivers liability pretty much states,"we will look at the property for you, and tell you what we see without looking too hard, but you cannot rely on our inspection to tell you anything about the condition of the property." Excellent business practice. Id rather pay Helen Keller $1,000 to do my next inspection then give Big River another dime. It appeared that after close and move in, very little attention to detail was utilized in conducting the inspection. Negligence and ignorance has now cost me over $10,000 in repairs.

Big River was recommended by my real estate agent, and I hired to inspect the property. Nice people…read moreall. However quickly post closing ive come up with 2 issues I believe should have been reported in the inspection. I reported these issues to Missy and have been told someone would get back to me. This has been since early February. I called again today and again was told someone would have to get back with me. I think this speaks volumes about the character and integrity of the company. No communication is the worst

Your review helps others learn about great local businesses…read more Please don't review this business if you received a freebie for writing this review, or if you're connected in any way to the owner or employees. I have used National Properties a couple of times. Very professional. A complete top notch inspection. They will walk you through step by step,with a complete detailed analysis of your home. Top notch, I would highly recomend.

Robert did a bad job on the second inspection he performed for me. He stated "I have a golf outing…read morewith my grandson". Is this what you say to a client? He missed a large crack in the foundation that was visible from the exterior snd 2 windows with broken seals. $700 in value; you be the judge.