The staff are amazingly rude and unhelpful, and so very patronizing. Once is a bad day, twice is…read morejust rudeness. We picked up an order and the female shop assistant was very put out when we requested help to get it to the car. A trolley was pushed at us and she left, telling us to return it when we were done as she walked away. Basic manners are not that hard. As for the new store - it looks unfinished, is poorly lit and ventilated and I really question why they moved at all. Freedom furniture isn't that cheap or of such good quality that I have to put up with their attitude every time I walk in the door. Will be taking my business elsewhere.

If I could leave no stars unselected I would. After purchasing a rug online for click and collect…read moreat this Freedom store I waited and waited. I phoned to check on our rug 4 times, each time being told to wait and it would be processed but they were unable to track my item and that it would get here when it gets here. 6 weeks passed and still I was told they did not know when it would get in. When I asked who would know I was told there was absolutely no way of tracking it and no one I could speak with. I soon rang head office to be told that my order had been couriered to Kotara back in May and that it would be at the store. When I phoned back I was told no and who did I ring, 'Freedom Head Office' I replied, they then asked me for the phone number of their head office. The Kotara store manger phoned me back to say that 'We don't have it but never mind we have ordered another one' hurrying me off the phone with her tone. When I asked how long I would be waiting she replied, 'hmm I am not sure as we cannot track rug orders but when they had enough stock due to be sent to Newcastle I would receive it. When I asked for it to be express posted I was told 'Well this is the first I have heard of your lost order'. I informed her that of my 4 phone calls I had personally spoken with her once and that their homewares department had double checked with her every other time I had phoned. I am normally a patient person and I rarely write reviews but I am very disappointed at the lack of customer service when this has clearly been a mistake on their end and I have received no apology and treated as if they were doing me a favour ordering me a new rug but that I would have be patient and wait most likely another 6 weeks.

Wholesale factory outlet for coastal theme decorative accessories and small beach house theme…read morefurniture items. Business mainly sell direct to retailers and online to consumers via coastaldesigns.com.au all year round. They also open to the public around 1st November and then each day up until Christmas. You can buy all their products at almost half price during these cash and carry sales from their warehouse. Really interesting coastal theme products that you can't find anywhere else.

THIS is great retail!! Beautiful products + divine displays + wonderful staff = winner!!…read more I'm not surprised because the powerhouse behind the store is the uber talented Tara Dennis. Exclusive Homeware, furniture, luscious skincare, paint, classes situated in a divine shopping strip. #SydneyRetailMustVisit #MustVisit #GreatRetail #Retail

Even though there phone number isn't in the phone book, they are actually in Home Hub Castle Hill…read more When I moved, the removalists unfortunately managed to separate the top half of my desk from the bottom. And, in doing so they managed to put a whole in the bottom as well. The bolts that held the desk together come out and let gaping holes. I had to buy a new desk and was thinking of going to have a look at IKEA. I came across Ideal Furniture about a week after they had opened and I though I'd have a look around but I wouldn't buy anything. Famous last words. My son was with me and he found a desk that was just right for me, he also found a lovely chair. I had been using a spare dining room chair but he said I should really get an office chair. $900 later I had got a chair, desk and small filing cabinet and the delivery was to be two days later. The delivery was on time, the two young men put the desk, which had come in two pieces together and connected the parts of my chair and showed me how to use it (the hydraulics not the sitting bit, I already new that!). They took all the packaging with them and bought in their own dustpan so they could clean up any sawdust. I nearly fainted when I saw that. I'm writing this review on my laptop which is on the desk in my comfortable chair. A very satisfactory outcome.