Jack was fabulous!! I needed a walker with a seat and he helped me pick out the perfect one!!…read more He also explained how to fill out the Medicare form and where to send that and my rx to get some $ reimbursed. I highly recommend this place!!!

Wow! What an awesome employee!! I assume that the gentleman who I met today was the owner. I've…read moreworked in customer service for 10+ years and I could not have had better service! After one terrible experience at a medical supply store in West Hartford and one not so great one in Torrington, Medicare sent me here. Now, usually I would have been extremely upset... Medicare sent me here, and they cannot even take my insurance for a wheelchair, due to new insurance regulations. This gentleman was the kindest and most helpful person I have met in a long time! He knew all the information that no other medical supplier knew (or at least shared with me!). He printed up all the information that I needed for the medical suppliers that I needed to contact. He also made a suggestion for the exact one that I should go to! I wish there was more people like him in this world! Helpful, kind and super friendly!! I would recommend Better Health LLC to anyone who is looking for a medical supply store!! One suggestion for consumers, call first if you have Medicare. Under the new Obamacare, some laws have changed and they only can cover certain items. That's the downside, but i called Medicare and THEY sent me there! Honestly, a blessing in disguise. I got all the wonderful information on my insurance that even the Medicare agent didn't know! Thank you, again, for the wonderful service.

Went to the grand opening and the manager Cliff was super helpful and knowledgeable. Easy process…read moreand got everything I needed!!

Arts TV is family owned and operated. Free delivery & takeaway.They beat the big box stores…read moreeveryday. Serving the Connecticut since 2953. Great service and the best pricing of my appliance needs.

Nice Furniture and responsive service. Delivery was great, the team had to take the piece apart and…read moreput it back together... they did a flawless job. I couldn't be happier.

The service at this place has been dramatically worse over the last ten years. My family came to…read morelearn that the folks running this place experienced a rather tragic death and my heart went out to them. Flashforward a couple of years later... These people have written down on our invoices: "This family is nuts, do not sell to them, they leave bad reviews on yelp." Here is a very bad review. There is absolutely no excuse, regardless of tragedy, for writing a note about a customer like that and then, sending them a copy of the note attached to a service order. Yup.. You heard write... They sold to us, and then sent us a note attached to the receipt saying we are crazy A**holes. This company is repugnant and run by children. What kind of company releases their private notes about customers publicly? There is absolutely no excuse. Go to Lowes. It is cheaper and the people working there will not insult you.

This was a great Portland institution. They were so good that they continued to service appliances…read morepurchased by the former owners of the house with no fuss. Today, the place is such a travesty it borders on fraud. 4 years ago we purchased their top of the line kitchen aid induction oven on their recommendation. It has worked strangely from the beginning, turning off for seemingly no reason at times. Then last weekend, the stove top stopped working altogether. This stove top has a glass top sealed over a circuit board. Nevertheless, Portland electric claims there must have been a gallon or more spilled because ... and this is key... they have never seen this happen before. The repair is over 1000$, 65% the cost of a new oven that is electric. They talked us into buying induction and are now saying that a 1000 repair required in year 4 of its life is our fault. So the extra money you pay for appliances here now gets you worse service than the discounted big box stores. The individuals are also quite rude. If you are a woman, expect the folks at Portland Electric to talk over you when you call and essentially ignore you. This store is not going to stay opened much longer. The people who work there have literally said they do not care about losing us as customers point blank. That is who you are dealing with.

These guys are top-notch. My request for service was…read moreanswered the same morning. Old pro Mike there and then correctly diagnosed my problem OVERE THE PHONE. By mid afternoon the (above-and-beyond-the-call) repair was completed at a very fair price. The previously-broken dishwasher door, which yesterday had ceased to function while emitting a horrendous crashing noise, is now functioning perfectly. And we are satisfied customers of Avon Appliance, once again.

New office staff has made a big difference. No repair yet as I just called them but now my message…read moreis taken with a pleasant tone. Jennifer is she!

Went there today to check out there inventory and they have everything! All different products…read moreincluding a great assortment of tools and household pieces. I had the chance to speak with Sam, assuming he's the owner, and he was beyond friendly and knowledgable. So willing to help with whatever I needed! Check them out I highly recommend seeing if they have what you need before going to a "big box" store!

Horrible! Bait and switch methods utilized. Seller yelled repeatedly and insisted that I sign her…read moreinvoice although I clearly stated my dispute, in calm tones, with the false advertising on their page. They put a picture of a mixer and dust cover on their site for auction but only auctioned off the dust cover. They refused to refund me for the dust cover and then refused to give me the other items I purchased if I didn't sign their invoice. Disgusting experience and abhorrent customer service and shopkeepers. Do not do business with this store!

The store has a nice range - and the staff were polite. Still, the sales process came off as a bit…read morepushy, and pricing wasn't totally clear at first. Quality seems fine, but the overall experience could be more seamless.