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    The joint smoke shop

    1.0 (1 review)
    Closed 9:00 am - 10:00 pm

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    11 months ago

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    Cloud City Vapes

    Cloud City Vapes

    4.1(9 reviews)
    36.4 mi

    Their new location is great and all the staff is always so kind, helpful and knowledgeable!read more

    I went in on June 22nd at 6:55pm to purchase caliburn a3s pods. I always buy them here about 2x a…read moremonth. The guy tried to tell me they only had half a box (2 pods) in stock. I know from a previous experience here that they actually have a large amount of these in stock up on the top shelf. I explained this to the guy and he said those are not it when I pointed them out. I could see he was becoming agitated which I found odd. He did pull one box that I pointed out down and sure enough I was right. He set the box of pods down I picked it up to be sure it was correct. He snatched it out of my hand so I asked him "did you not see I was trying to look at that when you snatched it out of my hand" he replied aggressively that he couldn't believe I would "reach across the counter" and he then raised his voice and asked me if I would do tgat at a bank over and over. He was breathing heavy and shaking. I then asked if I could just pay for my pods. He rang me up and I asked him if he was okay he said I'm fine I just can't believe you thought you could reach over the counter. I paid and apologized for upsetting him he then raised his voice again and tried to start an argument about it. I did not argue I left. I will argue here, I was not at a bank. I was purchasing an item at a store and I wanted to be sure the ohms were correct so I picked it up to read it. You snatching it from me constitutes assault. You sir are lucky I didn't go that route. By grace I will let this one slide. I think you were having problems today before I ever came in the store. I'll chalk your behavior and demeanor up as I caught you at a bad time. However you should not be allowed to treat customers that way ever, regardless of what your going through. You never know what someone else has been or is going through. I'll remember you and this encounter. I should also note the blonde woman sat present helping another customer and they both witnessed the entire encounter. Neither said a word. I emailed the owners at 2 different email addresses, I reached out to them on Facebook and have been ignored.

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    Cloud City Vapes
    Cloud City Vapes
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    The joint smoke shop - tobaccoshops - Updated June 2026

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