The people are professional, kind and the office is clean. Very nice people. The staff made me feel comfortable and answered all my questions clearly. read more

I am a week after my Lasik procedure and I am feeling great. I can't say enough nice things about this place! The staff are so kind and welcoming, not to mention so supportive! I kept mentioning how nervous I was to get this done but they just made me feel so comfortable from the initial consultation to the post op appointment! Dr. Nelson did a beautiful job on my eyes and he also made me feel so calm and comfortable in the operating room. It is a fast procedure but it is life changing! read more

great staff very helpful n im ready for my lasik very well explained and answered all my questions very excited

I had LASIK done here several years ago after finding out I was eligible. I do triathlon and roller derby, and contacts just get in the way! I ended up using a Groupon to have both eyes done-- even though Groupon lazer eye surgery sounds super sketch, it was actually a super smooth process, and I've been very satisfied with the results. The providers in the office took plenty of time to answer my questions and helped me know what to expect for the recovery process. They didn't warn me that the actual lazer process would smell a little like sizzling bacon (eep!) but otherwise I had a very speedy recovery. My only complaint had to do with the amount of waiting involved in the process. On surgery day, I was told that the whole thing would take roughly four hours, but nobody told me that at least three hours would be spent sitting in the waiting room after check-in. That part was a bit frustrating as the family member who drove me had no idea we'd be there so long, so it could definitely be improved with some simple communication. Overall I'm very glad I had it done and would recommend this clinic to anyone looking to ditch their glasses. read more

I wish we had the option of 10 stars from beginning to end the staff are friendly, knowledgeable and attentive. Even if you have reservations they walk you through everything. Dr. Calderon is phenomenal he never is in a rush, walks you though the process and shares helpful steps to do for preparing and aftercare. Dr. H and his staff are so sweet and walk you through the entire process. read more

The LASIK Vision Institute was referred to me by a friend who raved about it. After looking up reviews online, I thought it'd be worth a shot. If you're considering getting LASIK, do it!!! It's totally worth it! Pros: no more glasses, better vision (results vary), and lifetime warranty (get dilated eye treatments every year and check if this applies to you contractually. Not sure if that was a promo), COVID precautions are taken seriously, everyone is professional, and the surgery went quickly & smoothly. Tip: try to be flexible and understanding. It seems like mandatory office meetings caused a few switching and canceling of my appointments. Also if they're short staffed, then your appointment can take up to an hour or so. Just work through it. It's worth it!! Overall, I highly recommend LASIK and at this location for convenience in the Tucson area. Also, shout out to Nicole who made the whole experience a breeze! Thank you! read more

This surgery damaged my night vision, to the point that I do not consider it worth any improvement of my sight. I knew to expect "halos" from lights based on the comments from other people, but I did not realize the extent of it. The size of light is now tripled at night due to the halos surrounding it, it is now dangerous for me to drive. I honestly feel like I was coned into fad, which basically blinded me at night. I feel very angry at this place for the quality of the surgeon who did the surgery and the lack of aid they have provided to me since my surgery and the negative effects. read more

I have had a very good experience with this center. All of the staff are very friendly and go the extra mile to make you feel comfortable. Even though this clinic is not in a hospital, they were very accommodating, bringing me water, updating my prescriptions, and offering me something soft to cuddle during the surgery itself (I was feeling anxious). My vision on my day after check up was 20/20, so I'm happy)! I didn't spend a lot of time with to doc before hand, and the surgery was fairly quick process but that doesn't really matter to me because he did a great job! I highly recommend lasik surgery with this office to anyone. James or Dana are great to work with as well. Dr. Abrams did my eyes. Thank yous to the entire team from the front desk, to the kind nurses who helped, I wish I'd caught the name of the nurses who assisted the doc. Anyway, I had won $1,000 off from a raffle I had entered in Phoenix at the Raceway before they changed their name. I was finally able to cash that in, but it was still extremely expensive which is why I'm docking a star, as well as the fact that the initial appointment was 2.5 hours, and I was not warned in advance and had my whole family waiting for me, which had to be annoying for everyone involved. The only other reason is that I had to update my phone number 3 times before it was updated properly. I would blame the corporate, except I had the correct info written into their forms and that wasn't ever corrected either. anyway, thats so small, these people are super competent and want to help! I am excited about my "new" eyes! Bye bye glasses!! * pics are of the 3rd waiting room that you go into to wait for the actual surgery. That room they called "the theatre" and they have a couple movies you can pick from :) Overall great experience. read more

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Horrible service. Went to the ER and waited 5 hours not to be seen, I would recommend a hospital that's put together

I hands down recommend Lasik Vision Institute to anyone interested in getting 20/20 vision! I initially went in to "window shop". I wanted to see if I even qualified for lasik since I had both myopia and astigmatism ranging in the -4 range. The consultation was quick and easy. You go in and do an eye exam and right afterwards they inform you whether you qualified for lasik or PRK. Due to my dry eyes and thin corneas I didn't qualify for lasik but I did for PRK. They go over everything that one day. They answered questions about the whole procedure and the price and different forms of payment. I used Groupon to get 1,000 off so my total came down to $2,998 ( give or take a dollar). A day before the surgery I had to get my eyes dilated to make sure everything was okay for the surgery the following day. The day of the surgery I had my husband take me. I was super nervous. Good thing they prescribed a pill for the nerves. The whole procedure took half an hour. The actual procedure was maybe 10 minutes. PRK is a little different than lasik. The recovery part is a lot longer. The first 3 days my eyes burned and I was SUPER sensitive to the light. I mostly stayed in my room with all the lights and curtains closed wearing my sunglasses indoors. I wasn't able to watch TV or my phone or laptop due to my eyes being very sensitive for maybe 2 weeks without getting a headache if i was on them for more than 15 minutes. I still wasn't able to drive after one week because my eyesight was still blurry. My husband took me to my one week checkup appointment due to this. I feel my recovery was a lot longer than most. I'm not going to lie, the first week was the worst. I would recomend ice packs and taking pain killers. I am currently one month post surgery and I can honestly say it was worth the pain. I still touch my nose as if I'm pushing my glasses up and I still keep thinking I need to go remove my contacts. I've had glasses since I was 6 and it's all I had known. Being able to wake up and my first instinct not be to grab my glasses feels freaking awesome. I actually look at the sunglasses when walking at the store. I can apply eye makeup without my glasses covering up my hard worked winged eyeliner. If you are reading this go in for the free consultation. There is no commitment or anything. read more

The LASIK Vision Institute - Right before getting PRK - Optometrists Near Me - Tucson, Arizona

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Please do your research on the center and the doctors they contract with! Inside the disclosures LVI Indicates the 'independent contractor' Will be liable for any damages. I contacted the facility 18 days prior to my surgery and ask them to confirm their surgeon has insurance. It took over a week for them to confirm their surgeon who is currently performing surgeries had insurance coverage. I thought that was weird it took so long, but I move forward. Three days before my surgery the representative contacted me and said " unfortunately the surgeon (Hammond) will not be able to perform your surgery. He feels UNCOMFORTABLE you asked if he had insurance.' This is no joke folks. The rep told me they will give me $500 off the surgery to drive to Phoenix. I told her I would look for someone who wants to commit 7+ hours and less than 72 hour notice. I also asked if Surgeon could contact me so I can speak with him prior to the surgery. I am making a whole day trip, I think the surgeon could at least call me right? I was dead wrong! She said the surgeons do not meet with patients until the day of the surgery. (Another red flag). The next day she called me to tell me the Phoenix surgeon was not able to perform the surgery with no explanation. This company is unprofessional and unethical. But it doesn't end there. I need to be very clear on this- THE CENTER REJECTED ME AS A PATIENT BECAUSE I ASKED IF THEY HAD INSURANCE! it is now 10 days and I'm still waiting on my deposit refund. read more

It took 3 hours to do a 10 minute surgery. The lady from the front desk was super nice but it just over booked and it not fair for each patient to pay that much money for the survey and still have to wait 3 hours to be seen. read more

Had the eye surgery. Lasted less than six months. Since I didn't buy any extended warranty there was nothing they could do. Now my eyesight is actually worse. Buyer beware stay away from this place. read more

Classic bait and switch. $240 an eye- yeah right! After all the BS I was quoted 2,000 and eye! Run don't walk for n this place! read more

A couple months ago I knew I needed new glasses soon so usually the whole thing cost me about $600... Two pairs, 1 sunglasses, and some contacts. So at that time I researched Lasik again thinking I still want to do it eventually when money is better. Fast forward to today. I am currently at home healing from prk Lasik. It took 2 visits and today was the surgery (man I don't think you can even call it that). I saw a groupon for this place and I was like holy cr@p I think it's that place I researched with the great reviews! And it was!!!! Jackpot! I had to get it done at this price and it was the place I was considering anyways. The staff is amazing here. The surgeon is from Cali and flies in for procedures only and he was awesome for that whole 10 minutes I was with him lol. And Dana who is I guess finance/consulting is awesome. A lot of energy. Man why is she always so happy? And the other lady I met my first visit...can't remember her name the polish one is superb too. So nice. And the dr that checked my eye is nice guy too. I can go on and mention everyone in this review but I will stop. And here's a shout out to the Lasik institute janitor...jk (which btw is clean ++) If you are reading this, and have been considering Lasik run and I mean RUN and see if the groupon offer is still available and get your butt here now to get this done read more

Super pro staff. Very kind and empathetic and respectfull of my time. Went from 20/600 to 20/20, and after healing is complete anticipate hitting 20/15. This was custom PRK. I am an engineer as a man of science I respect the technology and the people who bring it to formerly blind people like me. The text on this phone is 3.5 point font, and I can see it for the first time since I was 5 years old wearing goggles. It's the ONLY thing that matters to me. Outcome over emotion. Substence over feeling. But every so often a person can have both. read more

First of all let me start off by saying I NEVER write reviews but I think this is important enough to share. I went here because this is the only place in Tucson my insurance would cover. In retrospect it was probably worth it to spend a little extra money and go somewhere else. All of the reviews on here are spot on. I am a full time student so missing a whole day of classes is a big deal. I was told my surgery was going to be at 11:30AM and it would take about 2 hours. THAT is what I was told. Instead what they MEANT was that I would come in at 11:30AM and then sit around and wait for 4 hours and the surgery itself was about 20 minutes. See if I had known I wasn't going to go into surgery until 3:30 then I wouldn't have missed 3 classes and I would have at least brought homework to do in the waiting room. Also since I was supposed to be done at 1:30 I figured I would go get lunch after surgery. Instead I was stuck in the waiting room without my car or money (because I was dropped off since you can't drive after surgery) and didn't get to eat until 4pm. That was all very annoying but it's not the reason I am now searching for a new doctor. The fact that I wasn't able to meet with the surgeon until he started my surgery was very weird but I brushed it off. I went in for my post-op and they looked at my eyes for 2 minutes and said there was some swelling and to take my drops for an extra week. At this point my vision was 20/25 in both eyes. A few days later I started to feel painful pressure on my left eye like someone was pushing on it. I looked in the mirror and the bruising on my eye had descended from the white part of my eye to where the color was and where it sat I could see a haze and fogginess at the top of my vision. I ignored it but it got worse and the pain increased a lot. I went in the next morning and the doctor told me everything was fine and that I could now stop taking the prescription drops. This is weird because literally two days ago he told me to take them longer and now I didn't need them at all. When I asked about the pressure he said it's probably sinuses and I'm probably getting sick. I'm not a doctor but that's just ridiculous. Now my vision was 20/25 in my right eye and 20/35 in my left which is worrisome because that means my left eye got worse by 10. Of course the doctor didn't explain anything to me about why this happens he just said it's fine and sent me on my way. Ultimately I'm sure everything is fine and this is all completely normal part of the healing process, but the doctors don't listen to me, they don't take the time to explain things to me and I'm just left feeling uneasy. It's like they try to sugar coat everything for you instead of just explaining things and telling you how it is. A 4 hour wait is ridiculous but if I had known I would have prepared for that. I'm sure not being able to read and having some pressure/blurriness is normal after surgery, but I would have preferred if I was prepared. If the doctors had explained "okay these are some normal side effects you will probably experience after surgery" then I wouldn't have been as worried. You would think that this is common sense but I guess not. Also they told me explicitly that I would be 100% the next day and that I'd be able to drive to my appointment the next day for my post op. Taking this advice I drove. I couldn't read the street signs and even with the sunglasses everything was super bright. By the time I got to the office my eyes were throbbing and I had a really bad headache from straining my eyes. More realistic advice would have been that I'm able to drive if I can't find a ride but to advise me to get a ride since my eyes will probably be a little sore. Why couldn't they have just told me that? I'm honestly just baffled at the lack of information I'm getting. At this point even if everything is fine I am going to find another doctor to do the rest of my post op because I don't want to take any chances with my vision. read more

Had my PRK (photorefractive keratectomy) surgery today and everything went very smoothly. I had to get PRK instead of lasik because my astigmatism is very bad in both eyes. I would recomend trying to book the 1st available time i.e. 9 am so you can be out of there within an hour. They tell you it's going to take between 2 to 4 hours but most of that time will be you waiting to be seen. The surgery it self takes about 10 min for both eyes. Everyone is very friendly. I would highly recommend getting your eyes done here! read more

The staff here is amazing. Super friendly and helpful. They answer all the questions you have and are very thorough. Checking and rechecking. You have your consultation, preop and then the surgery. They make the whole process really easy and they make sure all your worries are at ease. I can't say anything bad about them. Each and every person that helped me was professional, funny and personable. They make you feel like family. Love it! read more

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I first came across this place through a Groupon. I had thought the price was a partial payment or something along those lines. 1,395 for both eyes for lasik is an amazing place! After doing extensive research on this facility I chose to do a consult prior to purchasing the Groupon. The office and staff are amazing and friendly. I never felt pressured to purchasing anything. I decided to go through with it after my consult and 2 weeks later I've already had the surgery and let me tell you I'm mad I didn't do this before!!! I am extremely happy with my results and wished I had done it years before!!! The only bad thing I would say is that the day of surgery is a loooooobg wait. You're given a check in time and told 2-3 hours from there. But I was there for 5 hours total time. That's the reason for the 4 stars. But other than that I would highly recommend this place read more

I wish I would have done this years ago- I'm 59 years old, had mono-vision Lasik last Friday and love it! I was very near sited -6.0 and now am 20/20! I can also read my cell phone, so no reading glasses are needed. Dr. Abrams was great, explaining everything he was going to do, and counting down how many seconds until each eye was done. James explained every detail of the surgery, costs and options. Dr. Calderone, the optometrist, talked about the medication and when I could swim, shower and wear make up. There was a woman who conducted the tests and she was great also. I am getting so many compliments on my eyes and people are saying I don't stop smiling I'm so happy with the operation. DO IT!! read more

So unprofessional. Ever single appointment I've had has been rescheduled. Every last one. They would have accommodated me to the ends of the earth in order to get my money and book the Lasik, but once I had the operation, it's been impossible. They don't take appointments past something like 3pm so it's seemingly impossible to get in if you work. read more

I am so impressed with Lasik Vision Institute. They carefully screened and tested me to make sure I was a candidate for surgery, and I was. I met with a doctor at the facility for one final test. He very carefully questioned me, and instead of trying to talk me into it, he actually talked me out of it. He asked me the right questions until I finally decided that I was better off not having it done at this time. It's very refreshing to see a company act with integrity. Thank you! read more

Beware of making a deposit with this company unless you are 100% certain you are proceeding with treatment. On 11/3, I made deposit of $1,500 and was assured I could cancel at anytime (provided 2days prior to surgery) for full refund. I had to cancel for personal reasons only 1 week later (2+weeks prior to scheduled surgery) and as of today, 12/18, I still haven't received my refund. The company assured me it would post on 12/6 and then again on 12/13. My bank still has no record and the original charge is now in dispute status. read more

Had lasik done 3 weeks ago and everything was very smooth. Dr. Kao, the doctor performing the surgery, was absolutely great. Gave clear direction and explained the process thoroughly. The other doctor is very nice and the staff is very attentive. Process is pretty simple, once you decide to peruse lasik or PRK, making the appointment was simple and the scheduling was easy. Keep in mind that you need to have a complete check of if you're a candidate, which includes not wearing your contacts for a solid week prior to the appointment. Once I was cleared, the staff walked me through pricing and options. I chose to include Contoura but that's optional. Surgeries are done every Thursday and they told me that it would be 2-4 hours. On my Thursday, it took about 1.5 hours and I was out of there. Nothing scary, no pain, totally easy. After the first 12 hours, all of my pain (felt like dry eyes) subsided and clear vision began! Totally worth doing if you're a candidate and I would definitely refer anyone to Lasik Vision Institute. read more

The whole team was amazing. Tubes were explained procedure explained. Whole experience was AWESOME. And I can see.

I was skeptical at first... I had read reviews for other LVI locations across the country and was hesitant to come in and have my EYES operated on. Once I came in was given a complete consultation that included an in depth eye exam, time with the technicians to discuss worries and concerns, time with the Ophthalmologist, and time with a patient counselor to discuss the procedure and the cost. I was able to qualify for low payments with 0 interest and I found out that my insurance did cover a portion of the cost. Within 3 1/2 hours I was convinced that this was the right thing for me. I scheduled my appointment for the following week. I took the time to review my surgeon, Dr. Abrams. I was very impressed with all of the work he has done and the amount of time he has been performing these procedures with amazing results. Any questions or hesitations I may have had regarding LVI were dismissed when I saw how qualified my surgeon was. When I arrived for my surgery I was excited and nervous and the staff walked me through the entire procedure step by step. I was only there for 1 1/2 hours. The entire procedure itself only took a few minutes. Before the surgery I was legally blind. My vision was worse than 20/200 and I had been wearing glasses everyday since I was 6 years old. Immediately after the procedure, I sat up and was able to read the clock on the wall with my own eyes. NO GLASSES!!!. I went back the next day for a follow up and then a week later for another follow up. It has been 9 days since my surgery and I am able to see clearly, no glasses, no contacts! I get to wear sunglasses when I am driving! These are just a couple of the ways that my life has changed. Honestly, I don't know why I didn't do this sooner. I am over the moon happy with the results and would recommend LVI in Tucson with Dr. Abrams to anyone that is considering LASIK!! ***I have not been paid or asked to write this review. However, if the good people at LVI like this review they are more than welcome to give me a discount ;)*** read more

Had an amazing experience getting LASIK with LVI! I had my procedure back in April because my husband told me he wanted me to be able to see where we'd be traveling on our upcoming summer vacation, and I'm so happy he and my family suggested it. I hated having to wear glasses and contacts, so I had normally gone without them, but had no clue what I was missing until after I had my procedure. Not only was I able to play tourist around the U.K. and swim with the dolphins in Dubai, but I was actually able to see everything without having to worry about putting on glasses or contacts. My life has changed! From the time I entered the building for my initial consultation to now, after having had the procedure and several routine follow-ups, the staff at LASIK Vision Institute has been phenomenal. Dana and the rest of the staff at LVI made everything, including the procedure itself, an absolute breeze. I also loved being in and out of there quickly for all of my appts. including the surgery. I highly recommend LASIK Vision Institute here in Tucson to anyone wanting a drastic and amazing improvement in their quality of life! read more

I had nothing but a great experience here! The staff is wonderful - so welcoming and kind. When I was nervous right before my procedure, the nurse calmed me and helped me feel at ease. I always have a million questions for everything and they answered each one with a smile on their face and with complete knowledge about the procedure. I'm about 5 weeks out from my LASIK and I couldn't be happier. It is one of the best decisions I have EVER made and worth every single penny. If you go there, give them my name they have referral bonuses! read more

Wish I had done this years ago! Great staff. Everyone is friendly and professional. Dr. Abrams was quick and communicated really well with what was happening, what I needed to do, and what the next thing was going to feel like. Really satisfied with my experience! Oh and I see 20-15 now. read more

Went in for my free consultation after a check up with my eye doctor who told me my right eye could use an enhancement as I had lasik done many years ago. The first worker checked my eyes (she didn't even use the phoroptor), took some pictures/scans of my eyes, then showed me the pictures. She could not explain anything about what we were looking at. When I asked how my eyes looked from what she saw, she just would regurgitate some memorized script of what those scans show in general. I kept waiting for the portion where she would share my results, but she couldn't answer any questions at all as to what I needed, she just told me the financial consultant could help (seriously???????). So I met with the financial consultant who told me that both eyes needed an adjustment and that my left eye was actually worse and would be more expensive than my right (complete opposite of what my eye doctor told me), and when she couldn't answer any of my questions (of course), she sent me to another worker. The worker checked my eyes again (only by having me read the eye chart on the wall). She told me the vision in my left eye was 20/20 and my right was only slightly worse, so it would not be worth it to have any sort of procedure done. The lack of information provided as well as the completely different responses I received from each person there was ridiculous. I would never trust such a place to work on any part of my body, let alone my EYES. Complete incompetence, find somewhere else to go. read more