I'm a college student who moved in this year, and living here has been a nightmare.
While the rooms are a decent size and the kitchen is new and nice, the management issues outweigh all the benefits of living here. After just one semester, here are the biggest problems:
1. Constant fire alarms
The alarms go off multiple times every week for no legitimate reason. It disrupts everyone in the building since the alarms go to every unit and every bedroom. Management has done nothing to solve this, and it's become a huge inconvenience for everyone.
2. The package system is very disorganized
I waited months for packages. One that I ordered in August didn't show up until December, and another never arrived at all. When I asked about it, management actually admitted they don't track packages, and I've literally watched delivery drivers leave items wherever they want, even leaving many on the floor by the front door. The package app barely works, and I even got pickup emails for packages that weren't mine. Don't try to ask any of the staff for help. They really won't try to make an effort.
3. Elevators are always breaking down
For a brand new building, this is completely unacceptable. There are 19 floors, and people keep having to take the stairs. My friend has been stuck in the elevator multiple times on her way to class and needed to call someone to get out. Management is definitely aware of this and still hasn't done anything about it.
4. Sooo many false charges
They attempted to charge me for fees I didn't owe, and it took weeks of calling their owner to get it corrected. They sent me emails about it for weeks and would keep bothering me with texts.
5. No consequences for people breaking rules
On my floor and others, residents leave bags of overflowing trash and boxes outside their rooms while the trash chute is literally 10 feet away. The lease actually says there's a $50 fine for this, yet management never enforces it. It's disgusting.
6. Amenities are a joke
Halfway through the semester they removed the paper cups from the "free" coffee machine for "eco-friendly" purposes. I guess the $2k a month from every resident just doesn't cover a few paper cups.
7. Staff's dog roaming around the lobby
I'm cool with dogs, but the staff's dog is constantly wandering the lobby and following residents around. I can't imagine this makes everyone feel comfortable when in the lobby. The staff lacks so much respect for their residents. One of my friends told me their dog actually followed them up to their room. I don't understand how that even happens. It's unprofessional and inconsiderate.
At this point, the only good thing about living here is being close to some nice places and State Street. Parking is an extra $300 a month, on top of the already outrageous rent, and the utilities are a couple hundred per person that aren't even included in that rent.
If you're a college student thinking this place seems great because it's new and in a good spot on campus, don't fall for it.
Management is so careless and inconsistent. You can definitely find something better and cheaper. read more