Echocardiogram Very nice techs…read more Felt very comfortable having the procedure Will come back again

My three kids come here and I can't imagine going anywhere else! The doctors really care and take…read moretheir time with us.

I have an excellent nurse practitioner! The office staff is very supportive. I need to talk to my…read morecare provider about a few more blood tests!

21 year old son went to emergency room with severe gastrointestional symptoms. It was obviously…read moreNorovirus. I knew the minute he told me the symptoms. Emergency room ran all kinds of unnessary tests that insurance won't cover. Total malpractice. This is why many in medicine need to be replaced with AI.

ER visit by ambulance. Fractured disk in lower back. I was "cared for" by an LPN (Patti) at Mercy…read moreAnderson (I was unaware that LPN's were still used in hospital ERs) I saw a Nurse Practitioner but no doctor or RN at the ER. I was in severe pain and had trouble walking. The LPN in her report indicated that I was sitting with my "legs crossed " (as if I really wasn't in pain) and she "reported her observation to the Nurse Practitioner ". She also wrote that I refused to stop texting to allow the I.V. drain which was absolutely untrue. She was unable to get an I.V. In my arm after 3 or 4 tries and was verbally frustrated and irritated stating "I give up, someone else can do it!" A RN came in and did it first try. Her demeanor was poor during the entire visit. I was admitted and spent 3 days there. A CT scan and x rays clearly showed a seriously damaged disk that according to my neurosurgeon was clearly very painful (despite the LPNs opinion that I wasn't in pain). The ER experience was poor due to the LPN and a dirty room and blanket however the Nurse Practitioner was very nice. The ER appeared to be quite understaffed. Later when I was admitted and moved to my own room the doctors and RN's on the 3rd floor were all very nice and thorough.

Always feel well taken care of by the staff and my provider Bill Wring. They are kind and courteousread more

Friendly people and they identified an allergy medication change they changed everything.read more

Visiting friends in KY and came down with a sinus infection. Everyone was so help, I wasn't sure…read moreabout insurance coverage being out of state. Aiden at the front desk helped me figure everything out and the NP went above and beyond to make sure I'd be comfortable and feeling better before traveling again! Thanks team!

I go to this place probably three or four times a year for different things. I am always happy with…read morea service I get there the doctors are very knowledgeable they talk to you with good bedside manners. They discuss your care with you cuz you're a team not just telling you what they want.

I had Kelly, Makenna and Dr. Schubert as my care team. They were all great! The visit was quick,…read moreefficient, and I'm feeling relief from my symptoms.

I've been going to this location quite regularly for about a year now. The nurses here are the…read morebest. The professional manner is much better than larger clinics I've been to. I drive from Ohio just to have them treat me. I know I found a good one here!

There is no reason not to give this place 5 stars except the fact that I waited 2.5 hours to be…read moreseen. It is the busy time of the year and it's probably days to be seen at my doctor but their commercials say walk in and be seen. Other than that it's fantastic.. The secretary/assistant was very nice and helpful. The doctor/nurse was very educated and trustworthy. I went in thinking I had the flu and she said I might have some pneumonia instead. She got me some prescriptions and here 5 days later and I am a whole lot better. I love the ease of this place. I hate doctors and am glad every to pass that opportunity up.

l0/l0 It's never good to be in the hospital. This was not a bad place to stay. Professional staff…read moreand care is l00%. - Kennedy Gbenedio

Unfortunately, I have experienced a systemic breakdown in patient care, hygiene, and clinical…read morecompetence across multiple UC Health departments. To provide full transparency, here are the specific issues that have forced me to make this change: Ophthalmology & Vision Care * Hygiene and Professionalism (Clifton): The technician performing my eye exam had such poor personal hygiene that I nearly walked out of the office. * Disregarded Patient History: I explicitly warned the eye doctor about my severe sensitivity to dilation drops (past reactions caused 24-hour dilation and 3 days of severe sclera redness). He used full-strength drops anyway, leaving my eyes painful and sore for 3 days. * Informed Consent Violations (Dr. Hutchins): Without asking my permission, Dr. Hutchins brought in multiple students to view my retinal hole. After he and an intern examined me, the intense bright light triggered a severe headache. When he ordered another student to "get in there, you need to see this," I had to firmly advocate for myself and refuse. * CEI Blue Ash: I switched to the Blue Ash location specifically to avoid the environmental issues at Clifton, but the clinic still fell short. The doctor smelled as if she had not bathed or cleaned her scrubs. Orthopedics & Neurology * Unprepared Intake (Dr. Donaworth, West Chester): Dr. Donaworth failed to review my medical history or evaluate X-rays of both knees. Consequently, he completely missed that my Osgood-Schlatter was knocked off in a 2019 accident. When he casually suggested physical therapy, I informed him I already ride a stationary bike for 30 minutes every morning; his dismissive response showed a complete lack of preparation for a new patient. * Inadequate Testing (Dr. Ross): Dr. Ross was deeply disappointing. He performed a nerve conduction test using only external stimulation and failed to find my ulnar nerve issue. Despite me reporting a total loss of strength in my left hand and an inability to open jars, he never checked for De Quervain's tenosynovitis. (By contrast, Dr. Shaftel immediately recognized the issue, identified a knot at the base of my thumb, ordered an X-ray, and began successful treatment). * Positive Note (Dr. Grawe): Dr. Grawe provided my only positive experience outside of your office, and the physical therapy team at Varsity Village was exceptional. This is how health care should be from all doctors. Cardiology & Diagnostics (Dr. Naz's Referrals) * Sleep Study: After waiting 6 months to get a sleep study done through UC Health, they called a week before and canceled the test. They wanted to reschedule the test for 3 months from the original appointment. Thankfully my doctor recommended going to Sleep Management run by Dr. Corser who is part of the Christ Hospital network. The office appointments and the study were completed in two weeks. * Faulty Equipment & Skin Damage: Dr. Naz ordered a heart monitor and assured me hypo-allergenic pads would prevent past skin reactions. Instead, I developed severe, oozing, raised rashes that poked through the gel membrane. The severe, needle-like pain forced me to stop the test. Additionally, the device was faulty, draining from 97% to 21% battery in just 8 hours. * Scheduling Failures: I was told the earliest heart MRI appointment at Clifton was December 23, 2026, completely missing Dr. Naz's 3-month medical window. Only after I called to cancel--noting I secured an August 22nd appointment at The Christ Hospital--did a UC Health opening suddenly appear for August 28th. (Christ Hospital has since proactively moved me up to August 18th). * Unsanitary Facilities (Clifton Stress Test): The stress test technician noticed my severe chest sores from the monitor, then proceeded to sand and alcohol the open sores off to attach new electrodes. When I used the restroom, I found feces on the toilet and urine coating the floor under the bowl. * Unclean Clinical Environment: Upon entering the scanning room, the technician, Clovis, explicitly warned me: "I would not recommend setting your bag on the floor, it's not clean." Receiving a medical test in an environment the staff openly admits is dirty is deeply alarming. * Invalidated Test Results: During the stress test, the technician, Mallory, accidentally hit the stop button while taking my blood pressure, interrupting the procedure and making the validity of the final data highly doubtful. * Dismissed Neurological Symptoms: The pharmacological injection induced a severe headache. When I expressed concern due to my grandfather's history of stroke, I was told not to worry unless my blood pressure topped 220. Later, when I told Clovis I could feel my heartbeat and saw pulsing in my eyes, he ignored the comment and escorted me to the door. * Severe Post-Test Complications: On my drive home on Monday, both of my arms became so weak I questioned if I would make it home safely.

Had to visit this center today. Look, I know that nobody wants to talk about having a colonoscopy,…read morebut most people get these after a certain age. Everybody there was very professional, friendly and answered any and every question. I like the way they warm their blankets for you while you are waiting for the procedure. Was a little worried as when we got there the entire waiting room was almost filled. I arrived at 9 am per schedule, and they called me back at 9:05 which pleased me. Nobody wants to be made to wait for something that isn't altogether a pleasant thing to think about. I would come back again when the need arises.