Customer service woman very rude and very disrespectful and she said thats not her job to help with…read moremy Amazon return label to be sent back

I was trying to figure out what boxes I needed to ship 3 boxes worth of pictures. I was having…read moretrouble figuring it out, so I just bright everything in and asked for help. The counter staff very graciously took over and handled everything. I'll definitely return.

The level of customer service that I recieved at the mail center was second to none. The employees…read morewere patient and answered all of my inquiries. At no point did the mail center "pinch pennies" on me, rather they genuinely attempted to best service me in the most efficient and cost effective way possible. In a time where modern industries are trending towards automation, it was very reassuring to enter a place with a high level of customer service (especially when I know nothing about what I really want/need). The mail center has my business for the future and gets two thumbs up.

These guys go above and beyond to make sure your packages are shipped the most efficient way…read morepossible. Everyone is super friendly and helpful. Never have to wait long. Thanks guys.

Worst place ever ! My packages were never delivered ! Paid to be there 2 to 3 . 17 days later,…read moreSTILL NOT THERE ! I called and was told it's the mail ma'am. There's nothing he can do. I had to cancel everything and spend a day on the phone straightening out HIS mess. DO NOT GO HERE . You would be better off driving it to your destination yourself. How can you even call it customer service ? BAD BAD BAD ! Next time I'll mail it with my local post office ! THEY know what they're doing .

Poor customer service. I shipped frozen food from this location, and they missorted and lost my…read morepackage. And, I have to wait for them to do an investigation, before they give me a refund. They have definitely lost a customer, because the right thing to do, is to give me my money back, and conduct an investigation afterwards. They obviously lost the package, and the food is spoiled. So, why should I have to be inconvenienced for something that is "totally " their fault. #justlostacustomer

Great customer service. I was very impressed by their print services offered! The Megans really…read morecare about their customers!

I was literally so excited for them to open for the purpose of dropping off my online returns all…read morein one place. I reposted all of their stuff on facebook and told tons of people about it. The store is super cute and the workers are so nice. I haven't tried any printing services so I'm not sure about those. I went in for the second time to find out they started charging $1 per USPS package dropped off because they "don't make money off of USPS". Kind of disappointing when I bring in 10 other UPS packages. I personally think that fee will defer people from coming and bringing other packages that they will be making money on.

No nonsense. Knowledgeable people. Able to handle all of my shipping needs for 5 years now.read more

This place is a gem !!!! They offer sooo many services and they are open until 6pm...... YALL omg…read moresoooo excited about doing business here. Their prices are better than what I normally pay to ship and let's not talk about the variety of boxes they have. So just know if you have an item that needs to be shipped and it maybe shaped a little funny this is the place for you and ALL of your printing, shipping, packaging and mailing needs. Friendly service from an awesome staff. I give this business 5 stars for all of the reasons listed above. Ship local and buy small.

Excellent staff of young people always courteous and serving with a smile! I love this place - I…read moreknow my packages arrive safely (since I live out in the rural area) and if there is ever a need to return a package, they are most helpful. It is worth getting an annual box there. You get priority treatment from them! Thank you. 3318 Hwy 365, Nederland, Texas UPS!!!

Had a minor issue with package damage. Derek immediately began to resolve the issue. He kept me…read moreposted on all aspects of the process. Quick professional response. I was impressed. It's nice to see great customer service these days.

Unresponsive. Terse telephone style. Can't be bothered…read more FedEx, my friends. Much better. A simple inquiry was met with non-chalance. I'm tired of tired sales people. At least one could speak as though one actually cares about the potential customer's isssues.

Stopped in this location while I was in town. The guy at the counter was simply outstanding and…read moreextremely helpful. The whole process was quick and very informative. Will definitely stop at this location again when passing through the area.

I've been getting packages delivered here for awhile. The address isn't complete on Amazon so I put…read moretheir address on Amazon to get my packages without them holding them due to incomplete address on Amazon. I go to pick up my packages and they charge me $5 per package because I didn't have an point of access. Delivery charge was unexpected from UPS. SMH!!!!

These folks are fantastic! In stark contrast to the United Parcel Service, this UPS Store is…read morelocally owned and service-oriented -- a favorable and welcome compensation for all that UPS lacks. This UPS Store is right about everything wrong with UPS. With friendly employees and being conveniently located, several work-related roles combine with personal purchases to make multi-package pickup simple in one place with one stop.

Fast, quick service! The lady behind the counter was really helpful and ensured I got all my needs…read moremet! Cheers

Terrible service. I simply had a prepaid drop off and the guy with glasses told me I had to wait…read morein line behind 4 people. I waited 8 minutes to set it on the counter. Will not return.