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    The Mann House

    3.0 (2 reviews)
    Open Open 24 hours

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    3 years ago

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    Sandy Springs Health and Rehabilitation - Front

    Sandy Springs Health and Rehabilitation

    1.6(8 reviews)
    1.3 mi

    My mom has been in many rehabs in the past, but this place by far is the best. I have nothing but…read moreaccolades for Pattie, Pinky, Regina and the rest of the staff at Sandy Springs Rehab. The physical and occupational therapist are caring, professional, kind and do an amazing job to help the patients rehabilitate. I was here every day to visit my mom for a month. I got to see first hand how they cared not only for my mom but the other patients. They come to work with a positive attitude and always show kindness and respect to the patients and their families

    My experience with Bailey Springs Nursing Center while my mother was a resident was extremely…read moreconcerning and, at times, alarming. Within just a few days of admission, I was informed that my mother was not eating. When I asked what alternatives or interventions had been attempted, I was told none. Despite this, she continued to be given medications that are intended to be taken with food, which led to repeated vomiting of whole pills and worsening nausea rather than addressing the root issue. I was also told directly by staff that residents are only given bed baths a few times per week. During my mother's stay, she was not taken to a shower at all. On one visit, she had a strong odor and staff rushed to clean her only after realizing I was present, which raised serious concerns about her ongoing hygiene care. Care coordination was also unreliable. I communicated well in advance about a scheduled neurology appointment and the need for transportation. This was not properly arranged, despite multiple follow-ups, and incorrect information about her insurance was given. More alarming were the changes in my mother's medical condition. At one point, she appeared heavily sedated without clear explanation, with noticeably dilated pupils and altered responsiveness. This was especially concerning given her condition and care needs. She had also been complaining of abdominal and pelvic pain for days without appropriate diagnostic follow-up. When I ultimately took her out for her appointment, her condition was so concerning that she had to be admitted to the hospital immediately. She was diagnosed with a severe UTI involving E. coli and had lost six pounds in approximately 10 days--something that speaks to a lack of adequate nutrition and monitoring. There were also clear safety issues. My mother requires a protective helmet due to a prior craniotomy, yet she was placed in a chair without it and left unattended. I have documentation and records supporting these concerns. Based on this experience, I strongly urge anyone considering this facility to be extremely vigilant, ask detailed questions, and closely monitor their loved one's care.

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    Sandy Springs Health and Rehabilitation
    Sandy Springs Health and Rehabilitation - Back court yard

    Back court yard

    Sandy Springs Health and Rehabilitation - Back porch sitting are w/ BBQ

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    Back porch sitting are w/ BBQ

    The Mann House - assistedliving - Updated September 2026

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