Hard fought Heartfelt HALLELUJAH Everyone has been extremely kind and extremely helpful...read more

A great place to stay!! Into my 4th year!! Office and maintenance workers are very nice and…read morefriendly. Always complete work orders in a timely manner.

A few months ago our dream home popped up for sale. I called Damon, and told him that it looked…read morelike we were back in the market for a new house (he had helped us search for a new home several years ago). He immediately got in contact with the home's real estate agent, and set up a showing for us. He was there to answer all the questions during all hours of the day and night, and helped lead us through the entire negotiation and buying process. Every appointment we made, whether it was meeting with a roofer to do an inspection, a home inspection, a tree inspection, meeting the owners, you name it, he was there, taking notes, and helping us make wise and informed decisions. We closed on our dream home just a few weeks ago. We went from not even wanting to buy a house, to new home owners in just a matter of 6 weeks or so. What a whirlwind! We could not have done it without Damon. We highly recommend him.

From an employee standpoint, I can't say enough good things about Damon. He's easy to work with,…read moreknowledgeable, helpful, efficient, and provides stellar service for his clients and staff and genuinely just a good person. I may be bias, but I strongly recommend using his property management services and/or as your REALTOR in general. His service is top-notch and you won't be disappointed.

contacted the leasing office multiple times in reference to one of my bathrooms being locked. When…read moreI finally got in contact with someone they told me since I had one working bathroom I would have to wait until Monday before maintenance came out. Just ridiculous, I'm sure if this happened to them they would want this fixed ASAP. I currently have 3 people staying in my apartment; we all cannot use the bathroom at the same time. I pay for a 2/2 and not a 2/1. Currently counting down the time when my lease is up.

If I could give 0 stars I would! Do not move here (especially if you are a medical resident looking…read morefor housing)! I was not provided with a copy of my lease then let the office know we were leaving when the lease was up and they said they would be charging over $2000. Also there are so many leaks and what looks to be mold which has not been properly addressed (see photos)! I would not recommend to anyone. Also the front staff is very rude and unhelpful. The management is even worse when dealing with them.

The property management and apartments are wonderful. The best place to live in Jackson, it's…read morespacious and affordable.

DO NOT MOVE HERE!!! I REPEAT, DO NOT MOVE HERE! I have been on this property since 2011, and…read moreoriginally it was great. I loved this property... But fast forward to the end of 2014 and forward, this property has become an expensive version of any South Jackson property. After Courtney and Tafarah (sic) left, the property has gone through a series of incompetent managers. This current manager collects a check...that it! Here's a list The current staff leases an apartment to anyone with a money for the deposit. Nothing else matters. There is music constantly blaring from car radios, both driving in and just hanging out in the parking lot from 12:00AM-12:00PM (idk what happens b/t 8AM-5PM because I work), even though the property bans loud music and loitering in the parking lot. When you complain about it, they tell you to call the courtesy officer, and when you tell them that the courtesy officer is a JOKE...no seriously he's a joke; there's ALWAYS a reason why he can't respond...they tell you...well if it was me I would call the police. Like WTF, you are the manager of the property; handle that bs. My neighbor leaves a fresh bag of garbage on the breezeway every week...places it there on a Sunday, and disposes of it the following Sunday. According to the lease...drawn up by the property and supposedly explained to you by the leasing agent, garbage in the breezeway is a $50 fine...that's not enforced either. Just image how fun my summer has been with the temperatures in the 95-102 range. Nothing better than smelling hot garbage everyday. Oh and crap has leaked out of all the bags they leave out there, so now the breezeway is stained with the "juices" from their garbage. Regular quarterly inspections don't happen anymore...That's when the filters in the air units are supposed to be changed, which is very necessary for those of us who suffers from sever allergies, and chronic bronchitis. I guess this current manager said screw it!; they don't need new filters! Maintenance came to my unit in Dec 2014 to confirm the presence of heavy marijuana smoke, and that's the last time they've entered my unit. When Courtney and Co were here the maintenance workers were in the units like clock work changing filters, and checking smoke detectors. Neither of those two things have been done since she left. This use to be a community of young professionals and old retirees...now I'm terrified of most of my neighbors; they look like "stick-up" kids, and forget studying, doing homework, or bringing anything home from work to complete, it won't happen unless obnoxiously loud, profane-laced rap music helps you to concentrate...I remember my first 3 years here...complete serenity. Like...it was so quiet that i used to just sit out on my balcony and relax. The atmosphere of the property has changed so much that I now block my balcony door off with furniture, so that know one breaks in on me. Here's a big one...Someone in my building smokes "skunk" weed each and every freakin' day! I have complained since December 2014 ...yet as I type this review, I'm inhaling "skunk" weed. I had no clue what weed smelled like (I'm a small town country girl) until I called the leasing office in Dec 2014, to complain that my apartment smelled like a dead skunk (I seriously thought there were rotten pipes in my unit)! Well the receptionist (or whomever she was) tells me, oh someone's smoking weed in your building-that's what that odor is. I have complained constantly via office visits, phone calls, and emails. After 4 years of not so much a late payment by me...they've not even offered to move me into another unit...away from the smell that literally makes me vomit, and gives me a pounding headache. When it's cold, I have to suffer through the cold weather because turning the heat on while that smell is in my unit makes me physically ill. When it's hot, I just have to deal with it because running the AC helps to get the scent in every inch of my apartment. Management hasn't so much as batted an eye at the problem..even though I've called, stopped by the office, sent emails, called the courtesy office (he was at church, and couldn't answer the call right then, so he sent a text message). I guess they have no problem with people doing DRUGS on the property, even though it's prohibited by their lease, as long as the drug offender is paying rent. It's funny how a property can be in VIOLATION of their own legally binding document. City ordinance bands regular cigarette smoke in these building, but apparently the current staff has no problem with "enhanced" cigarettes. Courtney would have put an immediate stop to this foolishness...Actually Courtney would've spotted trouble with the idiot before she leased the unit. And here's what makes me content with the decision I've made to break this lease (which is what I'm doing in the very new future)... So this is supposed to be a very classy community, right. There's a sparkling pool, Jacuzzi, nice walking

Update 6/10/25 - Addressing lies by An L's response…read more An...please stop lying. The need for repairs came about after the bank inspection. They wouldn't provide financing until Heritage (did what they should have long ago) fixed deficiencies in 3 separate structures. Only then was it an "emergency" according to Heritage Properties. I was called with 30 days to the day of the end of the month. The regional admitted that work had already began on one of the 3 building you neglected just a week after the call! Let me read the tea leaves for you...Heritage knew well before they called telling me to vacate in 30 days. Why did Heritage do this? To pigeon hole residents into taking whatever was offered out of fear of NOT HAVING A PLACE TO LIVE. Heritage's offer was to move people and not compensate residents for any of the fees related to transferring services, taking time off work, and the distress of Heritage's wreckless practices! The other offer, Heritage would be so kind as to let us leave and vacate the lease you already broke! That's crooked, period! The other lie is that it' was an "emergency" and I had to move out before repairs could begin. So riddle me this, why did the foundation construction occur while I'm still in the unit? Surely you know how to read what the regional manager said in the email. The email came after I rejected your slum lord tactics and bought a house. I told the regional (Courtney) face to face that I'd bought a house that wasn't finished being built. She agreed to see if construction could be delayed. That screenshot was her response. Construction would be postponed until move out...pictures prove, THAT WAS ALSO A LIE! Some weeks I work from home calling customers and conducting virtual meetings. Have you ever tried to conduct a meeting with jack hammering underneath your feet? IT'S IMPOSSIBLE! Don't sacrifice your soul to lie for deceitful practices! Tell me this also, if I had to move out for construction to occur (because it was dangerous according to Heritage) then why is construction occurring?! That's what you can't lie about! Communicate openly? The construction "couldn't be postponed" only because Heritage wanted as little disruption as possible. So they strong armed everyone out of 3 buildings under threat that they'd be homeless! Heritage lied from move-in to your response. Heritage is the moral rot happening in every community they preside over as overlords of dwellings. It's no surprise you're buying up multiple properties in a community just so you can drive prices higher! Moral rot and unethical! Keep your painted tubs, dirty ceilings, bug infested units, shoddy repairs, shoddy 3rd party work selections, and your lies for the unfortunate suckers who just blindly believe you like sheep!

It has been awhile since my last review on the Bridge across The Water ( Bridgewater) Yes, I have…read morechose to live in this community for over 6 years. With that being said, it means that I have therefore chose to deal with the unwanted critters, the slanted faux flooring, the shifting & cracking walls, uneven doors, etc. Most importantly the guarantees and promises from management (upper & lower) regarding things being fixed or changed but months later, all things have been dismissed. The one thing that apartment communities have always done is manipulate money from their residents- for various reasons- various ways. Bridgewater can owe their resident money that should have been taken care of 6 months prior but never make it an obligation. When Bridgewater calculates you owe them less than $200 from an oversight- the manager will threaten to start eviction proceeding- ASAP. Is this legal?

Great apartments beautiful and historic building. Management is very professional and attentiveread more

I really love the building. This is a historic building in downtown Jackson and the architecture…read moredetails are really beautiful. Takes me back in time whenever I am driving towards it and when I walk inside. The units are fully remodeled. The original office doors were kept as front doors complete with mail slots. The best part about older buildings is the sound proofing. I never really hear the neighbors. They are quiet and friendly. There is always security presence in the lobby when you need. The 1 bedroom is spacious with stainless steel appliances, granite counters, subway tile backsplash, hardwood floors and carpet in the bedroom. Washer and dryer in unit. Plenty of storage including a walk in closet. It is never hard to find parking. I like that there are only 3-4 units on each floor. You walk out the elevator and into your unit. It seems pretty private unlike the 500+ units in California suburbs. The only downfall is that there is no gym on the premises. You do have access to the gym at the King Edward Hotel (another beautiful building) around the corner. Sure it's not too far but makes it difficult to get motivated when it is 40 degrees and windy. out. We all want our conveniences. Overall, this is a great place to be when visiting my husband. I would not mind calling it a second home.

Ms. Pam was a great help & got us approved & moved in quickly . The apartments were very nice , the…read morepool area grabbed our attention the most . It is very quiet . I also love the club house area . I don't have to rent a building for parties anymore.