So last weekend i reserved a rooms at The Marker. I'm a Gold member on Hotels.com I was super disappointed in my room & the overall hotel For being rated 8.4 stars on hotels.com it definitely isn't.. I can name like 5 other hotels around the Marker which are better. The hotel stuff let me look at other rooms but I decided I didn't want to stay for the 2 nights I ended up switching hotels. I would rate this Hotel 3 stars definitely needs to get upgraded & needs renovation ASAP! The room was also dirty with cookie crumbs on the sofa & the bed was horrible hard as a Rock. If the Manager see's this I felt like I wasted 1 hour of my life looking & booking this 3 star hotel room It needs major improvement. Thanks read more

I searched Yelp/Google and found really really high reviews for The Marker. The pictures made the property look amazing and the style I was going for on our trip to SF. This was a birthday weekend and was disappointed and a let down for me for sure. Paying 255/night in San Francisco right now during this time, I think I just expected so much more. With that, I completely understand with the Pandemic, the challenges so many of the business felt, and I tried to not let that effect my review or experience. Not that I am sure, but it seemed The Marker had only just opened again, and I felt that I payed full price to pay be a guinea pig for their reopening. A reopening they just weren't ready for. Booking the hotel I noticed a 29.99 "Amenity Fee" for the property. I had no issue with this at all and have stayed in hotels/resorts all over the world and understand this charge. My issue came when I asked the front desk checking in what amenities were. The Gym was not open, the restaurants were closed, coffee machine had no coffee in it, and wireless internet was down. Obviously I was left wanting after paying for literally nothing. As we walked into our King Suite, the first thing I noticed was the wallpaper clearly coming off the walls in several places, most of which I attempted to fix myself pushing into place, before my wife came upstairs. Both tops and bottoms of wallpaper were coming off over the entirety of the room. The room was clean, probably as no one has stayed in it for months, but not what I expected staying in a nicer hotel. The couch cushions were pretty gross with stains on them. One of my biggest issues was the fact that it would take upwards of an hour for the water in the bath/shower to heat up to an actual luke warm water temperature. The bathroom/massive bathtub was absolutely beaaaaautiful and easily fit two adults with no issue, but having it take so long to heat up so it wasn't freezing was frustrating to say the least. We called the front desk and explained the water issue, but it was a hotel wide issue so moving rooms wasn't gonna help. : / The reason I gave this two stars, was the lobby and hotel itself are really beautiful. The decor and ambiance is nice and the location itself has some nice places around it. read more

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So, I found this place by googling best hotels in San Francisco. It was rated pretty high, and from the pictures all seemed well. We arrived to the hotel, and was hoping to valet my car, however the valet person was no where to be found. We were told over the phone that they can accommodate an early check in but we were told otherwise when we tried to check in. So that already set them back. We arrived later in the day to check in, and we got to our room. The decor was nice however, everything was outdated. Spring mattresses, tv didn't work, and the room wasn't spotless as you would expect from a high rated hotel. We then tried to ask for our car from valet, here's where I goof upset. It took almost an hour and a half to get my car which really set me back for the things I wanted to do. They had no explanation on why it was taking forever, and for the rate they were charging, it was unacceptable. Valet the next day was much better and check out was easy. The restaurant here was good and the gym on site is nice, however you might have to be a little bit creative with your workouts. I honestly would not stay here again, they did reimburse one of my days for valet which I thought was needed. I will be staying somewhere else the next time I'm in town! read more

Leave your valuables at home September 2023 My cousins and I stayed for a birthday celebration from , September 3 to the 4th and upon leaving the room we left a few valuable items and Anna the supervisor for Lost and Found never returned. The restaurant is closed and they don't tell you that when you book your reservation. Not to mention our room looked nothing like their advertised options. Lost and found management Anna Stroviski never responded to our inquiries. It's a travesty that they cannot respond to Lost and Found if they have a lost and found department so if you have anything, that's a value that means anything at all to you don't take it to the marker, you'll become a mark after several attempts I'm over it they can keep the items. I wouldn't recommend this place to my worst enemy. customer beware! Did I mention it's only a few blocks from the tenderloin not very safe, so don't go out at night. read more

The Marker - View from our 3rd floor window at The Market Hotel on Geary St. San Francisco CA. - Hotels Near Me - San Francisco, California

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First time in San Francisco and I must admit I didn't (and still don't) know much about the place. I came with the hubby and another couple and they booked is rooms in this Hotel. For starters it is about two blocks from the Square, which is really convenient. Our room was small but it was nicely decorated and pretty quirky. I really liked it. Front desk clerks are extremely nice and helpful. We asked on our first day where could we get some breakfast and they recommended a place couple of blocks away. It was truly amazing, we ended up going there every day we stayed in San Francisco it was that good. Housekeeping was also great. Our room was nicely cleaned every day. I know this sounds like an oxymoron, but I have been in hotels where the housekeeping hasn't been great, and they have not been cheap hotels. At 5 o'clock they have free wine for about an hour, local, and pretty good. I sure took advantage of that. Overall a really good mid range hotel. I would definitely stay here again if I ever find myself back in San Francisco. read more

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Stayed here during my club travel for a few nights. Modern stylish rooms. But thin walls on noise. Very polite staff and clean room. The Devore is nice to look at. No breakfast but coffee and tea are available. Enjoyed the Social Room for wine and live music. I would recommend all in all. read more

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Super cute hotel! 5 stars for the ambiance. Perhaps the only one in SF that has rooms with soaking tubs too. But let me share my experience... I had been looking for a little getaway and decided to book their nice room for a couple of nights -- working in the room during the day, soaking tub in the evenings. So around noon, as I'm in the middle of work, someone knocks on my door. As I get up to go towards the door, my door OPENS UP before i get there and there is a male employee (housekeeping) WALKING INTO MY ROOM! Like WTF!!! Note that their doors DO NOT have locks from the inside, so you only count on their card key locks. I was in shock!!!! Like for a second I couldn't even find words to say. And he goes, " I'm checking if you need cups". Are you for real?!? You just broke into my room ( I had the " Privacy" sign hanging on my door the entire time!) while I have a privacy request, walked inside to ask if i needed cups!? This is a violation of privacy and super disrespectful to guests. I could have been sleeping and a man walked into my room? (Actually, after my incident I found another review that this happened to another lady as a handyman walked into her room as she was asleep, to fix some locks). WTF I went to the front desk to inform about this. They threw a little "sorry about that" at me, but for the most part the front desk employees had a "don't bother me" attitude. Cut the long story short, the rooms don't have locks and their employees just walk into your room. If your privacy and security concerns you, check another hotel. read more

In town for business. Booked this hotel because it's one block from my meetings. The hotel overbooked rooms and moved me to a hotel miles away (and a far less nice hotel in a terrible area). They didn't offer me any other options. I booked this months ago. If you book here, he prepared to randomly be sent to a hotel miles away with no option to get a refund and book somewhere else. I'm now 2 miles away from my meetings in a loud, old room having to Uber to and from my meetings. Don't book here. read more

Requested early check-in (at a cost) but room was still not ready at 3pm check-in time. Checked in to " "The Perfect Morning" package that includes breakfast and was told they don't have the right voucher so given coupons for $20 off at their restaurant in the morning. Told to wait until 4pm for room. Was asked if they could do anything to make our wait more pleasurable. A said a drink would be nice. Was told bar doesn't open until 4:30pm, but they would give a voucher for drinks. Couldn't find voucher. Told to come back. Several hours, checked with the front desk and told manager said the since I already received a voucher for breakfast (which I paid for) they would not provide a voucher for the room not being ready. Nice room tho. Stingy management at a $600/night room. read more

I had such an amazing stay at The Marker for my birthday last year! Staff was great, helped with directions and finding things in the city. Great location, walking distance to great food and shopping. Rooms are decorated beautifully, super cute. They found out it was my birthday and sent a bottle to my room! Of course the wine happy hour is great, who doesn't love wine?? I'm writing this review late, but only because I'm searching to rebook. If you want to see more on my photos on on social @ brokeassgirltravel read more

The Marker - Hotels Near Me - San Francisco, California

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The staff and location were great. Restaurant Tratto is on site serving breakfast, lunch, and dinner. The hotel is a no frills hotel, no valet or on site parking. Garages within walking distance but cost between $35 and $50 a night; some 24 hours and others close at midnight. Reliable valet at these locations. Great shopping available at Macys and other designer retailers with restaurants. If you walk left out of the hotel, lots of homeless in the area; not a surprise for CA. read more

An update to my past review. Still 5 stars! Recently stayed at The Marker again and it's still lovely. The rooms nice and spacious, and most importantly clean. Location is great (near Union Square). The front desk staff is fabulous. Customer service is amazing. And they provide a gift bag upon check-in that includes face masks, ear plugs, and a refillable water bottle that can be used at the water filling station in the lobby. Can't wait to stay there again! read more

What a treat to stay here! This hotel has such a warm feeling when you walk thru the front doors, from the artistic decorations to the big smiles that greet you. Theres a small amenities fee you have to pay but it is well worth it!! It covers a wine social, fresh coffee in the morning, and live music while you drink. I will definitely be back! The only negative is the neighborhood that its located in. Lots of homeless and pee smells everywhere. I walked to starbucks down the street and saw some crazy guy getting arrested in front. Definitely not the best way to start your morning. read more

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I think I only spent $89 on this room so I can't complain too much. If you need a cheap room to crash in, go ahead and stay here. It's certainly not a nice hotel and the rates reflect that. While there weren't any particularly dirty aspects of the room, it just felt overall a bit grimy - maybe it was the rather old carpet, or could be the shower curtain situation. But at the end of the day, I arrived late after a flight and left early in the morning and it was entirely serviceable and quite cheap for that. The bed was comfortable and the stay was quiet. It reminds me of staying in a travel hotel like a Four Points or a more trendy version of a Best Western, or something at a similar quality level to those which you'd find on the highway between two major cities for people on roadtrips to crash in. The lobby restaurant looks nice and is a good vibe. Free coffee in the mornings in the lobby restaurant. Room generally small. Toiletries limited (for example: no shampoo, rather just a Shower Gel which is shampoo and body wash). I hate that SF only really has hotels clustered around Union Square. That means they're all fairly close to the tenderloin (homeless/drug problems). It's not the fault of this hotel in particular, but rather of the SF zoning laws and policing policies that make this area not entirely safe or comfortable, but there aren't really better options. read more

I had a bad experience with Shenna at the front desk. I felt like she was dishonest and difficult to deal with. Such a nice hotel hiring what I saw as a ghetto employee. I wont be going back! read more

I booked via the Hotel.com app. and stayed at The Marker Wednesday, 12/20/17 through Friday, 12/22/17. My entire experience was very pleasant, starting with Eddie at the front desk. He was extremely friendly, informative, and efficient! I would definitely stay here again. The 411: * Check-in is 3:00PM * Check-out is 12:00PM * $200.00 pending charge until AFTER checkout * No room service offered * 15-20+ minute walk to Union Square * Walgreens is located down the street and open until 12:00AM * Yes, there are a decent amount of homeless people in the area Parking: Valet parking is available at the hotel for compact vehicles at $58.00 a day ($66.12 with tax). With that being said, I utilized the 24-hour accessible Ace Parking Garage down the street (415 Taylor St.) for $31.20 a day ($39.00 with tax). If you pay for the parking in advance, you're allowed valet in and out privileges at any time. I felt comfortable leaving my car for a few days and had zero issues. Amenities: There's a $25.00 per day hotel amenity fee. The amenities include: FREE WiFi, coffee and tea from 5:00AM to 10:00AM, wine tasting from 5:00PM to 6:00PM, local and long distance calls, 24 hour gym, bike rental, etc. Not too shabby! The room: I stayed in room 403. I was offered a suite upgrade for $50 more per night, but declined. No regrets! The room itself was located at the end of the hallway, clean, cute, and provided enough space for two adults. I thought it odd that the bathroom door didn't have a lock. If you're one who enjoys souvenir hotel shampoos and conditioners, refrain! Per notice in the bathroom, the hotel will charge $20.00 per bottle for missing items! The scent was nice, but not THAT nice. I was slightly bummed that their music dock was outdated (no Bluetooth) and incompatible with newer iPhones and Androids. read more

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Don't book here unless you are willing to run the risk of check-in hassles due to their outdated card readers being unable to process chip cards, and a front desk staff who are not only unhelpful in resolving the situation, but are willing to blame the customer for the problem. I booked a suite here through Expedia, and when I attempted to check in, their card readers all errored with "Index Key Not Found." The desk staff told me that this must be a problem with my bank, even though I had been using both cards throughout the day while traveling, and received no fraud alerts. When I checked my accounts the next day, there was a $1.00 charge from the Marker, so my bank was clearly able to process the hold charge against my debit card. I then learned that they have dealt with this issue before, even on the previous day, and they had taken no action to try and resolve the issue. I was told that because they couldn't read my card, they couldn't check me in, and my only option was to contact Expedia to have my reservation cancelled so I wouldn't be charged a cancellation fee, and that I would have to find another hotel room in San Francisco. Throughout all this, the staff acted as if this was my problem because I had booked through Expedia, which they clearly dislike. I was offered no assistance with trying to deal with this (I had to call and hang on hold with Expedia for twenty minutes), offered no alternative solutions, and wasn't even offered a bottle of water or anything while I had to deal with Expedia. I had booked a suite for four days for a total cost of $1300. It's a mystery to me why the staff would simply let this money go out the window, but so they did. After dealing with the cancellation, I booked another room through Expedia across the street at the Adagio for considerably less. I was looking forward to staying at The Marker because I enjoy staying at classic hotels, but given this terrible customer service, I would warn anyone considering a stay here to be ready to deal with what is some of the worst customer service I have experienced in almost 30 years of international travel. read more

Clean well decorated lobby. My room was clean, small, in good condition. I am a coffee drinker - it was a bummer to not have coffee in the room. Front desk was ok but with limited knowledge about recommendations for the area. Hotel should provide more information about this touristy area. No parking onsite. You need to pay private parking. Convenient location very close to union square. read more

Beautiful hotel, love the cozy holiday feeling in the Library and the fireplace at the entrance. Gabriel at the front desk needs a raise...what a gem he is! So accommodating and willing to go above and beyond to make sure my crew and I had everything we needed. read more

My husband and I have stayed here a few times now and it's always a wonderful treat! The spa rooms are well worth the soaking tubs and the wine and coffee/tea hours are a nice chance to mingle and be treated to complimentary drinks. What truly sets this place apart is the consistently impeccable guest services- Brittani at the front desk is AMAZING. She's always so helpful and an absolute delight to speak with. read more

Timeframe: 3 Nights Location: Great location, downtown near all the stores and mall, easy walk to the Bart and buses, plus a Walgreens right across the street to get water and reasonably priced snacks. Room: Normal size room for queen bed Linens: Clean linens replaced daily Noise: Very quite no noise, couldn't hear people in hallway or next door View: No views at all but even if you were facing the street there is little to look at. Security: You do not need a security card to go up the elevators Bathroom: Normal single sink, bath/shower combo. One thing I did NOT like was the large shampoo and conditioner bottles they offer. I know its more environmentally friendly to refill these vs giving everyone small containers. But you never know who put what in those things prior to your stay... I had to buy my own across the street. Snack/Drink bar: Like any hotel the snack/drink bar is ridiculous in price. Please go to the Walgreens right across the street for your water and other needs. They do offer water next to the front desk for free if you don't want to pay for anything. Extras: They do offer free tea/coffee and all the wine you can handle every day for your stay in the lobby. But you are paying a hotel fee to stay here so make sure you go get something. Overview: I'd definitely come back to this hotel, the location was great, staff was nice, easy access to everything, and fairly priced. read more

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I stayed here with my boyfriend for 3 nights and it was a lovely stay! The neighborhood is a bit sketchy but nothing too dangerous and I didn't mind it at all. It's in a neighborhood called the "Tenderloin" which I've heard can be sketch but I didn't feel unsafe while staying here. When we checked in, the staff was very accommodating and placed us on their highest floor available! We also had a room all the way towards the end so we were able to get some peace and quiet. The concierge also explained to us the many amenities the hotel offered ranging from their happy hour to their bike rentals. When we checked into the room, it was super comfy! The decor of the place screams boutique hotel, which gives it a huge personality. The rooms were moderately sized for hotels and the bathroom was pretty modern. They also had two jugs of ice cold lemon and orange fruit infused water in the lobby. Along with to go cups! My boyfriend and I lived off this amazing complimentary. Overall, I really enjoyed my stay at The Marker and I definitely recommend staying here if you're visiting San Francisco! read more

I booked my room through Hotel Tonight on a recent visit to SF. All in all, it was a very pleasant stay! When booking, I was under the impression that it was located in Union Square {that is what Hotel Tonight said} but to my surprise, google maps actually has it located in the Tenderloin. I've always been warned about the Tenderloin and how unsafe it is, however, the street that The Marker is located on seems to be a-ok and pretty safe! Do be aware that in addition to the inexpensive rate listed on Hotel Tonight, there are a ton of additional fees. My stay ended up being $100 more for two nights than I had thought it would be. So tack on about an additional $50 per night when booking through the HT app and read all of the fine print online! I will say that the photos online DEFINITELY make the rooms look larger than they are. My room was SUPER tiny! But hey, I guess that is what you should expect when staying in the city. I absolutely LOVE the room decor of this hotel and enjoyed their live music and wine {unlimited pours} in the living room area from 5-6 PM. The Marker is about a 10 minute walk to all of the fun in Union Square and Soma. There are a ton of high-end shops and great restaurants nearby. I would stay here again! It is also dog friendly! read more

The Marker - Tiny room but adorable decor! - Hotels Near Me - San Francisco, California

If I could give it negative stars I would. In town for a conference, and this was a conference approved hotel. First, they charge you $100 a day over your room rate for amenities fees. They don't tell you this upfront. They just say $100. I didn't know it was per day until the woman next to me was complaining that $400 had been charged to her card without her authorization. If you use any in room items, including toiletries, it is charged to you through these $100/day amenities fees. Second, there is no signage in the hallways telling you where to go to get to your room. Since it has multiple halls, you may wonder around for a bit before finding your room. Third, remember those amenities fees? The free coffee and tea in the morning at the "library" aren't free. They also get charged to you through the $100/day amenities fee. Lastly, I get it. This is SF. Everything is expensive here. But after paying $300/night + $100/day for amenities that I wouldn't even call amenities, one would expect the room to at least be clean. Nope. Not here. Super gross. The down duvet had sweat stains and was some color of gross. The carpet was dirty. The bathroom was barely clean enough to use. Also, there's no security lock on the room door. Just one latch. Honestly, if I could leave I would. But conference hotels are booked, and who knows how much they would charge for cancelling early. Probably ones first born. read more

one of my favorite hotels in SF. The funky mix of artwork, colors and furniture, makes this hotel unique. I love it. the staff is warm and welcoming. The rooms are big and spacious. the bathrooms,surprisingly, are big! the bed was super comfortable and the sheets were crisp and clean. the only thing they were missing was room service but there is a restaurant with a bar in the lobby read more

We stayed one night for our anniversary! Pros: we experienced friendly service, the hotel was clean and we'll decorated, our room was in perf cat condition, there is an attached classy restaurant. They have a happy hour with free wine, and free coffee and tea in the morning. Cons: I wish it was in a different area if the city I feel the price matched the quality read more

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Every worker has no clue what's going on and can barely help you. If you need help good luck it'll take about 15-30 minutes. Also, you won't see that $225 deposit back even though you have ZERO damages. Our iron did not even work, they don't have fridges, they don't have microwaves for guests to use. They don't have anything except a gym wow. You will get charged a DOUBLE amenities fee??! we originally payed $102 for amenities ($29.99/room/night + tax), makes sense right, but all of a sudden it's +$140. make that make sense. How does $29.99 for 3 nights plus tax add up to $140?! read more

The Marker - Hotels Near Me - San Francisco, California

We had a lovely two night stay. The room are small but, we weren't planning on hanging out in the room. We enjoy our stay. The only complaint we had was. He king out. I asked the gentleman at the consinare desk if we could use the cart to take our luggage outside and he seemed annoyed that he had to walk out with us since it is a liability. read more

The Marker - Beautiful staircase - Hotels Near Me - San Francisco, California

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We had EXCELLENT service at The Marker Hotel! I celebrated a birthday in the city and Jackson ensured that my day was special. The actual hotel is beautiful with art decor in the main areas. The rooms have air conditioning, complimentary wifi and a boutique feel. There is a daily happy hour where guests gather to enjoy local wine, a game of Scrabble or just a few laughs. The hotel is centrally located to lots of street art, restaurants and shopping. I will be back! read more

The Marker - Hotels Near Me - San Francisco, California

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y3.5* Marker Hotel 501 Geary San Francisco Great location; about 5 blocks from Powell St. BART station; two blocks from Union Square; close to Curran Theatre Wonderful, friendly staff Complimentary wine at night without any food; the wine is very sweet Complimentary coffee and tea in the morning Rooms at nice; hated the tear open amenities (understand the need to avoid single use products). You have to be a very strong to rip them open. Gym in lower level. read more

We picked a great hotel to hold our annual meeting. Several restaurants in close walking and several more if you want to walk a little further. There's a Walgreens across the street for anything you may have forgotten or just didn't want to pack. Very comfortable rooms with all the needs met except I'm used to an in room coffee maker. They do have coffee downstairs and it was really good it's just I didn't like having to get dressed before I could have coffee. I'm a sugar addict so I requested they clean out my mini bar. I assumed I would then be able to use the mini fridge for my water and soft drinks but was surprised to find somehow they had turned off the fridge and I never could get it back on, and yes I checked the plug in. I also missed having a mirror over the desk. I like to use the desk as a vanity. I think men must design most hotel rooms. The full length mirror was over by the bed and so close you couldn't stand fear enough away to see full length. Meeting room was perfect! Again very nicely decorated downstairs as well. Amazing lobby, so comfortable to sit around with friends and just chat. The room with the coffee has a large table and we were able to set up with our laptops and get some work done. Staff was super nice and extremely helpful. The concierge was especially helpful. I wasn't expecting much of a view since we were in the city but I still thought it was funny I got the brick wall outside my window. It was actually ok as I was able to leave the curtains open and let in natural light. As with most hotel rooms the lighting was bad. read more

The Marker - My view from Room 311 The Marker San Francisco.  At least I wasn't next door where all I got was a wall. - Hotels Near Me - San Francisco, California

Cute old-style hotel within walking distance of Union Square and shopping. If you have an interior facing room, it's super quiet and safe. The was bed was very comfy and room decor was fun. They give you a cute reusable metal water bottle at check in. Lobby area / common space is big and a great place to work, if needed. Lastly, I meant to use the gym but didn't have time, but it's actually pretty decent for a boutique hotel gym. PRO TIP: You can get a great bowl of pho within walking distance at a place called Pho 2000 read more

A very cute boutique hotel with great location near Union Square. We booked through Hotwire and got stuck with their $22 amenities fee on top of what we already paid, though. That was a bit of a tiny bummer. Jonathan Adler soaps, so you know this place is trendy. Bold & colorful interior decor. read more

The Marker - Living room in the junior suite. - Hotels Near Me - San Francisco, California

I stayed at The Marker on December 10th to celebrate my boyfriend's birthday. Overall, it was a wonderful experience. The location is within walking distance to Union Square and other downtown attractions. However, this does make parking difficult and/or $$. We chose to leave our car at a public parking garage across the street which had a rate for hotel guests. The service we received from the hotel from the moment we walked in the door was excellent. All staff we interacted with were very friendly and helpful. The lobby was beautifully decorated for Christmas. We stayed in a room with a Queen size bed, which was modestly sized but very comfortable. I felt that the quality was in line with the price point ( I had gotten a discounted rate - Cyber Monday deal). The room was modernly furnished with a small TV, a charging station, and clock. I found the bed to be extremely comfortable made up with a plush comforter. Our room was on the top floor and we had no issues whatsoever with noise. The bathroom and shower were great - spacious enough, plenty of hot water, etc. In the evening they provided a little 'happy hour' to guests with wine and assorted flatbreads - a nice perk! I'd definitely recommend staying here if you are looking for a cozy yet luxurious place to stay in downtown SF. read more

Stayed one night here in a suite with late check out 2pm. Loved the free happy hour wine - we took advantage of that. The hotel is very pretty with great friendly staff. They were happy to help. Overall, I highly recommend this hotel. read more

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ive called every single day since we checked out and they are extremely shady! Called the same day (hours after check out so it should still be there) it's super obvious they stole my belongings which won't make them any extra money to their transparently try hard hotel. The manager / house keeping asks for my number every time. it's sad and its sentimental items that ill have to replace over time. Trash hotel. 0/0 if i could!! read more

For a 250ish price range, the hotel is good esp considering the location. The rooms and Lobby are nice. Very boutique/modernized. The bike rentals were just ok...imagine old rusted steel bikes. It is nice that the bike, helmet and lock are all included in the resort fee. The gym is fine and has the so s..nothing exciting here. The spa is provided by a third party company so I was impressed by that. Overall I would come here again based on the value. Pros: Location to union square Rooms are updated and well maintained Water stations are nice Nice coffee and tea in the morning Cons: Staff isn't super friendly Gym is just ok Bikes are rusted and gears aren't great Cleaning staff is in a rush around 9am to clean rooms and continually knock on the door read more

The Marker - Hotels Near Me - San Francisco, California

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Good central location, parking nearby for 45.00 per night, the room was cutely decorated but the beds and bathroom had hairs here and there, I got a beautiful view of the garbage in the alley and our shower wouldnt drain. We were told that we would be charged an additional 22.00 for extras such as bike rentals (it was raining) and wine hour with hors douevres but it was only shitty wine with no food. The lights in the room didnt work. Overall underwhelming. Better than a motel worse than a 3 star hotel. read more

The Marker - Hotels Near Me - San Francisco, California

Before I begin the review of the hotel, I want to warn all potential customers that the hotel will charge your credit for the full amount of your stay before your stay is concluded without asking or authorization. Absolutely unheard of. Honestly the 4 stars is a push. This boutique hotel previously known as the Monaco was owned by the Kimpton Group, which is a well-known national high-end hotel chain. The Marker acquired the hotel a few years ago. Although at first blush not much seems to have changed, the truth of the matter is The Marker struggles to maintain the quality of service and ambience that Kimpton provided. From arrival, you immediately notice a lack of customer service. The personal at the front desk are polite, yet fail to communicate a genuine desire to make you feel welcome. While owned be the Kempton, the fireplace in the Great Room was always lit, creating a warm and relaxing environment. Under the Marker ownership the fireplace remains dark, leaving the Great Room room lifeless and uninviting. The hotel is generally well kept, but suffers from minor deferred maintenance, which leaves the hotel looking a little tired and worn. The upside is the hotel has incredible potential given it's fantastic location. Management needs to step up their game if they want to continue to attract prior Kimpton guests. read more

Pros: - early check in - baggage check in - complimentary water - wine o'clock 5-6pm daily - in room ac and refrigerator - good location - gym/health spa Cons: none Our stay at The Marker was enjoyable. We arrived early morning on the day of our check in and were given a room on the spot. It saved us the trouble of checking in our bags at the hotel and gave us a chance to freshen up before starting our full day of exploring. All the staffs were friendly and courteous. There were complimentary citrus infused water by the elevator as well as an amazing wine o'clock in their cozy living room from 5-6pm everyday. They even allowed us to take the wine back to the room. We took advantage of this during our stay and bought take out dinner to enjoy our wine with. Most importantly, The Marker is located at a very convenient location. Walking distance to Union Square and the Powell Bart station! And for a little longer walk, you can even get to Chinatown. The room we had was clean, quiet and had a view facing another building. We stayed at the top floor, and the elevator always arrives quickly. I would stay here again without hesitation. read more

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