I will never go back to Walgreens. I had prescriptions sent there on Friday afternoon. They were…read morenot ready in time for me to pick them up before the pharmacy closed at 6:00. I went to pick them up on Saturday to discover the pharmacy is closed all weekend. I rushed to get there from work today and sat in line at the window for close to 10 minutes. When I pulled up to the window, the curtain was being pulled down and I still don't have my medicine. They had to have seen my car behind the one that was at the window when I pulled up. I won't make the mistake again.

So the Walgreens drug store in Poplar Bluff Mo decided to close on weekends. On Monday I visited…read morethe store to get a prescription ordered the previous day by my cardiologist. I was told that this drug is essential that I not skip or delay because without it the six heart stents I received will not work correctly. I showed up shortly after the doors opened and was told they were backed up because they were catching up from the two days being closed. A decision they made not me. I was told at 10AM that it would be approximately one hour before my prescriptions were ready and they would text me. At 1PM I asked if my prescriptions were ready yet. The cashier asked if I had been notified. So apparently they are filling prescriptions for people who are not here waiting while those who are here and ready they do not care at all about.

I shop here every other week. The last two times I have been there I have encounter a young man…read morenamed Chance. He was the most friendly and helpful young man I have seen in a long time. Every store needs a Chance.

Dear Walmart Customer Service,…read more I am writing to complain about how a Purina cat food coupon was handled during a recent purchase. I had a coupon that was valid for up to $49.99 off a case of Purina cat food. During my purchase, I bought two cases: one priced at $43.12 and another priced at $28.08. First, I was inconvenienced by the lengthy wait required because a salaried manager had to authorize the coupon. Unfortunately, the situation became even more frustrating when the manager applied the coupon to the $28.08 case, rather than the $43.12 case. If the coupon was valid for up to $49.99, it seems only reasonable that it should have been applied to the qualifying case with the higher purchase price of $43.12. Instead, Walmart effectively shortchanged me by $15.04 in coupon value. What makes this particularly concerning is that Walmart is not absorbing the cost of this promotion. Purina presumably reimburses Walmart for properly redeemed promotional coupons. Therefore, I have a difficult time understanding why the coupon was deliberately applied to the less expensive case. There is also another issue that concerns me. The manager did not write the actual discount amount on the coupon, even though that was apparently required. Consequently, I have no way of knowing whether Walmart will submit the coupon to Purina for the actual $28.08 discount or potentially receive the full $49.99 reimbursement. If Walmart receives the full $49.99 reimbursement from Purina while only giving me $28.08 in savings, that would mean Walmart could potentially profit an additional $21.91 from the transaction, while I was denied the $15.04 in savings I reasonably expected based on the higher-priced case. At a minimum, the failure to document the actual discount creates a serious transparency issue. I would like Walmart to investigate this transaction and explain: 1. Why the coupon was applied to the $28.08 case instead of the $43.12 case. 2. What Walmart's policy is regarding applying coupons that are valid for "up to" a specified dollar amount. 3. What amount Walmart will submit to Purina for reimbursement. 4. Why the manager failed to document the actual discount amount on the coupon as required. 5. Whether Walmart will reimburse me the $15.04 difference resulting from the coupon being applied to the lower-priced case. I have been a Walmart customer, but experiences like this make customers question whether they are actually receiving the full benefit of promotions advertised by Walmart and its suppliers. This is not simply about $15.04. It is about fairness, transparency, and whether customers can trust Walmart to properly honor promotional offers. I would appreciate a prompt explanation and resolution.

Poplar Bluff Mo Kroger I can't give 0 starts…read more Horrible service, long waits of up to 2 weeks to get a prescription filled. Monday I called in a refill using the automated line. The prescription was supposed to be ready the next day. After waiting 5 days I attempted to call to see if the prescription was ready but no one answers the phone. I drove to the pharmacy and was told I had to come back 2 hours later, which I refused. I was given numerous excuses and after asking for a manager my prescription was filled in less than 5 minutes! This happens with almost every prescriptio! I have no choice but use this horrible pharmacy since Kroger is my Medicare prescription plan in network pharmacy.

Very good at getting ur meds ready fast! Professional and sincere! Ty for helping with both my…read moremental and physical needs.

From the owner: Your Local Friendly Pharmacy…read more At East Side Pharmacy, youll always feel at ease. Our pharmacists are wise about your medication and can answer any questions you might have.

They use an automated system to refill prescriptions and the automated system gives you a time and…read moredate when the prescription will be ready. But it is never ready when promised and then you have to wait for an hour for it to be filled, when it should have already been done. If the system says it will be ready anytime after 12:00 PM and I get there at 3:00, only to find that it hasn't even been started but I can leave and they will text me, that's BAD customer service!

From the owner: At CVS®, we're here when it counts - with caring experts, helpful guidance, and everyday health and…read morewellness essentials that make managing your well-being feel easier. We're committed to support you can trust, from convenient access and affordable care to moments when you just need someone by your side. Because where you get your medicine matters®, and we're here with care that meets you where you are.