There are no complaints about the kindness of the technicians who took care of my friend and I, nor…read moreis there a complaint about the availability to walk-in and get the service you want right away. Those are the two positives. I see others have given them 5 stars and hate to be the one to give lower. But I'd have to lie about our one time experience. I will never return because of these reasons: 1. Whatever kind of normal nail polish they use, it is either a poor quality brand that does not last 3 days on your nails....or they dilute the brand they use and it is very thin with no protective coat applied on top. 2. I left the salon not realizing that one of my legs was not rinsed off from the pedicure. The salt scrub had dried and I didn't feel it until I got in my car and sticky granules went everywhere. 3. My friend got a special "cat eye" metallic manicure with tips and told the technician not to cut her cuticles. I echoed to not cut them to him because he didn't seem to listen. He hurried through the manicure so fast and began to cut the cuticles regardless and made my friends finger bleed immediately and she stopped him. 4. The cost was outrageous for the poor quality of polish, lack of protective coating on the polish, a very low quality pedicure/massage, the drive-through service and ignoring instructions for my friend. Outrageously expensive as they nickel and dime you for every little detail.

This place is so nice! Im so happy that they are so hospitable, clean, and helpful. I was serviced…read moreby Kim who is very kind, and detail oriented while servicing. I got my nails dipped and had the detox pedicure which bith were great! My nails look uniform. My cuticles look nice. I would say the inky take away is that they buffering while shaping the nails was a little painful when shaping around the cuticle. With that said, she finished with cuticle oil and made sure that my nails were neat despite not getting the manicure. Ilof course it can come off pricey but the overall experience was very high quality so this will be the new staple for me.

I'm so happy I found this salon! My whole family goes here now. They are great with all ages men…read moreand women!

Amazing salon and awesome stylist. Logan did a fantastic job cutting, dying and styling my hair…read more Love my gray even more now!!

I got the deluxe pedicure here and it was amazing! I booked with Liz and will definitely book with…read moreher again. Everyone was very friendly, the place was really clean and they have a ton of colors to choose from.

I am sorry to say that today I am not highly rating this business…read more I have been receiving services here for almost a year, and today was the worst. I had a 3:45pm appointment and was not assisted until almost an hour later. There was no compensation offered and not even an acknowledgment until at least 30 minutes after I arrived. If appointments are not going to be adhered to, then why have them? It should not matter if you're busy, that should not overstep an appointment. This was the second time I experienced this, as my last appointment was the same and when I checked out, the gentleman did not want to give me the $5 gift card I earned, on an email promo. Once I was finished, I went to pay. I had a $5 gift card from my last appointment, which I received from a discount text, that I had to prove I received, for $50 plus, services. I also received another text for a $5 discount if I received services of $50 plus. The guy that checked me out (same gentleman as before; I am assuming one of the managers) stated I could not use 2 discounts, I explained I only wanted the $5 card for my next visit, especially due to the almost hour wait and I still spent $100. He said he would not. At that very moment, I decided I would no longer patronize Milano Nail Salon in Germantown. When you consistently spend over $100 on nail services, IX monthly, there should be some consideration when appointments are not kept by the staff. I can say that Trang has ALWAYS been very welcoming and does a superb job and Emilee & Henry are great at their jobs. Respectfully Submitted, Sabrina Walker

Service requested: manicure and pedicure…read more Quality: products used for pedicures is mid-grade. Vibe: calm, cool

Ok. I finally found a nail shop that I love! Each nail artist is so talented and takes their time…read moreto make sure you get exactly what you want. Each time I go, Tommy normally does my nails. He is very friendly and loves what he does. He gets excited to try new designs as well as recommend ways for me to care for my nails in between visits. The prices are great for the work that they do. I truly enjoy my visit each time.

I rarely leave reviews, but this experience was unacceptable. One star is too much!!! Timmy is…read moreclearly skilled at doing nails, but his attitude made the entire visit uncomfortable. He was rude, impatient, and physically pushed my hand while working, then became visibly upset when my polish smudged. I even felt the need to ask if he was okay because of how tense the situation became. No customer should feel unwelcome or uneasy during a service they're paying for. The overall environment was unprofessional, and I will not be returning. I cannot recommend this shop--especially to people of color--based on how I was treated.

(04/14/2026) I visited this nail salon for the first time today. Since I had never been there…read morebefore I had a few questions before deciding if I wanted to purchases services there. The Tech politely answered all of my questions before getting started. The pricing for my full set with French tips was good,but the professionalism was outstanding. It was also pretty relaxing because there is music instrumentals playing popular soft rock and soul songs. Definitely planning to go again soon.

The salon is a little run down, no bells or whistles whatsoever, but the pedicure was good for the…read morelow price, which offers a good alternative for the Germantown area.

Wonderful family owned business in Germantown who do a super job at a reasonable price! I don't use…read morenail polish but they appear to have an incredible amount of choices too.

My nails and fingernails were perfect. The dip nail polish was the perfect color that I wanted…read more Every person that works there are really good at what they do.

I finally decided to get a pedicure today, and was happy that I picked Blossom Nail Spa. The…read moreladies in the spa were friendly and caring, and the facility was clean. My nail tech was very careful with my feet and took her time to get my nails and cuticles trimmed well, and calluses removed. She gave me a relaxing leg massage and then applied polish with care. I had not gone for a pedi in months because the last two times at other salons the techs cut my cuticles and drew blood. Also the polish is usually so poorly applied that I'm better off doing it myself. I'm always a little wary as those experiences are frustrating and pedis are not cheap. But today I was very happy to have had a calm and relaxing experience! My polish looks good and I am very satisfied! Great experience and I am so glad I went to Blossom Nail Spa! I tipped approximately 27% because it was well worth it. :)

The decor, the service, my nails with builder gel was incredible! I felt relaxed and pampered, and…read morethey make their own sugar scrub and body oils that I love! I will definitely be back!

My go to spot everyone here is good on pedicures. I love Lena or Nancy for nails. It can get busy…read moreso earlier is better.

We (2 people) had a 3:00 appt scheduled and upon arrival we were told to lay down on the table …read more We waited for 10 minutes when a man came up and said it would be 5 minutes . 20 minutes later we sat there waiting not to see another person ever after that . Finally left w/out massage or any person to speak with it . It's like he was hiding in the back room . Totally disappointing. We will never go back again . It's sad that they couldn't even tell us what was going on and why we waited so long . We're sorry we wasted so much time waiting honestly. DON'T WASTE YOUR TIME WITH THIS AWFUL BUSINESS.

I had an hour appointment for my sore back from driving all day. He worked on the side that wasn't…read morebothering me for a half hour; however, when it was time to do the side that was bothering me, they had a walk-in customer and the lady came back and said that it was my first visit so they would only do 30 minutes. I told her he hadn't touched the side that was bothering me and she said something to him and he rubbed a bit on the other side, and she said it was time to go. It was to be $50.00 for an hour, and she charged me $44.00 for the half hour, and I signed the charge. She said I forgot the tip, so I put a dollar but wish I had thought to put .25 as I was angry. My wife goes there, but I will never set foot in the place again because they have no idea what customer service is, nor do they practice first-come, first-served. The new customer even said that she was not in a hurry. I got zero benefit from spending $45.00.

Tried this place as a walk in. Lovely staff! Tina was great. I got an ombré French manicure. Highly…read morerecommend

While waiting for the kiddo. I'm so glad I found this place. The people are super nice and make…read moresure you are satisfied with their work. Tina is the one that did my nails and I couldn't be more grateful and happy with her work. I def recommend this place! By the way, the wine , music, and the price are also a vibe.