I've been coming here on and off for years, and it's pretty much the same staff. This time I came…read morein to transfer a registration from one of my cars to another. They also offer courier service to PennDOT, which I've used before. There is a fee, of course, but I personally prefer that over mailing important paperwork to PennDOT and waiting. You can call ahead to find out the fees and what documents you'll need. My biggest issue is that they really need to cross train more employees. I wanted to email my documents ahead of time so they could be printed and ready when I arrived, but apparently only one person can retrieve emails and print paperwork. If that person isn't available, you could end up waiting. Thankfully, my wait wasn't too bad this time. The gentleman who usually answers the phone also seems to have difficulty answering questions. He frequently has to put you on hold to ask someone else, and sometimes there are misunderstandings about what you're asking. I don't mind someone getting help when they don't know an answer, but the person answering the phone should be able to handle basic questions or accurately understand what the customer needs. The prices are reasonable, and parking can be tricky depending on the day. They also have a Germantown Avenue location that I've used before, so I may try that one again. Overall, they get the job done and I like having the courier option, but they definitely need better cross training and more than one person who can handle important customer service tasks.

Nickens Agency has helped my family retitle and tag three cars, two from out of state purchases and…read moreone from PA. They are professional and have answered my calls and questions and have lead me through the tag and title process seamlessly!

Premier Insurance Advisors, LLC made the entire insurance process fast, easy, and stress-free…read more Their team is knowledgeable, responsive, and truly cares about finding the best coverage at the most competitive rates. I appreciated their professionalism and how they walked me through every option without pressure. It's also great to support a Black-owned business that's doing amazing work for individuals, families, and businesses. Highly recommend!

Not only did we save a lot of money but we got much better coverages in our policy as well. I…read morehighly recommend calling MJB.

I visited MJB on a whim because my Auto Policy was coming up and I figured I'd give a local…read morebusiness a shot at quoting my rate. As soon as I walked in I was greeted with a "How can I help you today sir?" Which you don't hear much anymore this day and age. I explained my situation and they told me they'd be glad to quote me they just needed a little bit of my personal and automotive information. While providing them my information I was asked if I'd like some water or iced tea. I gladly accepted the offer. As they ran my information they asked all the pertinent questions about what level of policy I'd like, different coverage options, and prior experiences with other providers. Once the quote came up it turned out that they were saving me over $750 dollars a year because my prior coverage had add-ons and hidden charges that I didn't read into within the fine print of my previous online provider. 3 months later I went back when my home owners policy came up and they did it again. Once I bundled the two my rates were cheaper on both ends. I never would have remembered that my home owners policy was up but Mike gave me a call 2 weeks before to remind me. That's customer service!!!! Now every now and then I stop in to say hi and they're always excited to see me. They even bought lunch once and refused to accept any money. TOP NOTCH!!!!

I was shopping for homeowner's insurance and had already received two underwritten quotes from…read morehighly rated carriers when I called Miller's and spoke to Kate Mitchell to get another quote. After providing her with the exact same information as I had given the other companies, she said she could not provide a quote. Apparently Miller's does not have access to a wide variety of products since I later called another agency and again had no problem getting a quote using the same details. Maybe Kate didn't want my business or didn't want to be bothered on a Friday afternoon. But I found that other local agencies were much more helpful and had no problem finding suitable products for me.

Been with Millers for years. Always had quick responses and everyone was always helpful. Wow has…read morethat changed. Called two weeks ago to have them run quotes for my car and home to see if a bundle was an option. Spoke with Nancy who got all my info and called me back to confirm a few things. Never heard back with a quote. Called today and she was like I don't even remember speaking to you. (That's good to say to your customer)!! Never did the quotes and then kept asking if I wanted her to run numbers. I was like YES! She said "well I'm just telling you everything is 6 months now, so not sure how much help this will be". I said forget it. You can tell she did NOT want to do her job and run quotes. Had the same thing happen in January with Andrew. I had to call repeatedly to switch my car. I was also told by him that my carrier provided Gap coverage, found out today that was a lie! Do not go here! They are lazy and do not want to work. We will be switching to another agency. Their loss!

Jackson did an amazing job guiding me through switching over car insurance. I highly recommend him…read moreand the team for insurance.

I have been dealing with Bret Webster and his office staff, for what must be 35 years. There hasn't…read morebeen one time ever in all those years, when I felt that I was treated in any but the nicest way possible, and every one of my concerns has been addressed with the kind of personal care you associate with a time when people were nice (I think that ended at most companies in around 1995). As an insurance company, State Farm has never let me down. There's really not much more I can add, but to say that if their agency is near enough to you, and you have insurance needs, check them out. I recommend them with absolutely no reservations.

Came here first thing in the morning as a walk-in to get a new car tag. I was helped by Anthony…read more He was amazing! Quick service, great customer support. For any auto tag insurance, I highly recommend this place! Heads up, this place is cash only! No checks or credit cards.

The worst! After three weeks and a $40 charge --- absolutely nothing from these people…read more The sign outside says "Instant Service" Don't believe it.

I have been a customer of Jim for 20 plus years. He is always there to answer my questions and has…read morethe best rates.

Jim Barlick is a tremendous agent and State Farm is a great insurance company. Jim and his staff…read moreare very knowledgeable as well as very helpful. Great customer service. They respond promptly to your e-mails and/or phone calls. Highly recommend Jim and his staff for all your insurance needs.