The team was kind, knowledgeable and cheerful! Helped me ship the documents I needed to…read moreinternationally and were very professional! Definitely recommend !!!

Tracy and her Team are so helpful and incredibly kind and supportive. I enjoy coming in and…read moreshipping with them!

Excellent service Excellent quality…read moreI needed flyers for 2 upcoming meetings, I was from out of town they turned around my project in roughly 15 minutes

If you are in search of a top-notch printer with even better customer service, look no further. As…read morea business owner myself, I know one thing for sure: loyal customers are not earned through smooth sailing, but how we rise to meet difficult challenges. I brought a print job to Tom and Elainey last week. It wasn't an easy one, being that I'm located in Austin, Texas and our client is near Boardman. We used our local Minuteman here in Austin (they are great) to run 2500 8-page brochures only to realize too late that there were mistakes. Yep. That means I'm paying out of my own pocket for the "re-run." Rather than shoulder the shipping costs again, I searched for a printer close to our client. Alas, the clouds parted and a ray of sunshine lit up my Yelp page!! There's a Minuteman in Boardman!! I knew upon my first call with them I made the right choice. Elainey kindly listened to my plight and was ready to jump in and help. Over the past week, myself and my team have worked closely with her and Tom to make sure this next run was PERFECT. They went as far as to print multiple proofs for me & took snapshots with their phone so I could rest assured that I would be delivering a perfect product to my client. (Who does that?!) They never seemed rushed, although I know they are busy. They always listened, although I know I talked too much. They are great people running a great business and I think you've found your printer!! I know I have!! I'm not even kidding. I'm trying to figure out how I can continue to use them remotely... lol Thank you Minuteman Boardman!! Your Austin fans love you!!

It's been about a year since I've used the UPS Store because of the lousy customer service. Went…read morein today...should have continued using Send it Packing Plus. The customer service at the UPS Store is horrible!

Don't hurt yourself, try to be friendly, courteous and not act like I'm there to do you a favor…read more I dropped off two items at the Austintown, OH UPS Store, one just over 50 lbs in a long thick box, not easy to handle, the other just a small package. After dragging the big box into the store and lifting it up on the counter the young lady waiting on me, complete with a face mask, scanned my codes from my phone then asked me to take the big box to the back of the store. Not kidding! Maybe I should have hung around for the USP truck so I could help load it. If this box was beyond her job description there was a young man working 10 feet behind her. Maybe he could have assisted. I will never, ever go into that store again. Not if it's the last UPS Store on the planet. Real customer service is out the window and this employee demonstrates that. I've had other poor experiences at two other UPS Stores, North Canton, OH & Alliance, OH where both owners were rude, condescending and regular jerks.

always great printing, friendly, dependable and good advice , to save you in many ways with your…read moreproject. Thank You

From the owner: Full color copies and black and white copies. Printing services.read more

I was greeted by Jason at the front counter, and I told him what I needed to print. He was very…read morehelpful and walked me through the process of emailing the image to the FedEx email address. I received a code very quickly and provided that to Jason. In just a few moments, my order was printed. It came out beautifully! I am very pleased. In addition to printing, they also do boxing up and shipping your items and packages.

Hello my name is Reginald Ballard I am a former employee of…read moreFedEx Office from 2/12-11/22 so about 9 months and It had its ups and downs mainly downs. I have never been in a more uncomfortable environment in my life working at this store. I was the only black person working in the store and I have never been in that type of situation, I was also told by numerous people that the black employees at this location never last so that made me uncomfortable from the start. To start off A few coworkers (Nar Brant Kevin and Julia) were rude and snarky I honestly don't know how or why they work in customer service. Some of the interactions Ive witnessed them having with customers was unprofessional and at times I sympathized with some customers because I saw how Julia treated them. Their attitudes towards me was worse from just being rude and belittling for no reason being talked to in a condescending manner from the first day I started, Julia said " I have to talk to you and be a b*tch towards you thats the only way you would learn". I was also approached almost daily by Brant and Nar with these "black guy" stories and i don't know if it was meant to make me feel more comfortable or to assure me they have connections with black people but that made me feel super uncomfortable but i would smile just let out a nervous laugh and walk off. It was also time when my belongings were being examined while I wasn't there i couldnt even say to much because I would be deemed as defensive or aggressive which I felt as if I was being labeled .there were days where I felt isolated and stayed to myself because of the energy of just feeling unwanted. I was terminated for violating the attendance policy, which doesn't allow any grace period the days I was late I was literally off by 3/4 mins but I was also told that if I didn't get fired for that it was going to be something else seems as if they just wanted me gone I file for an appeal but I dropped it and decided to start something fresh with a more inviting environment