The building is old and antiquated and it shows but especially in comparison to other buildings on Prospect Street. From from the moment you enter the lobby and then visit the floors, you will see just how shabby, unkept and rundown it is. For nearly two years there has been massive construction throughout the parking area with no end date in sight. Not only are you subject to jackhammering 8 hours/day from 8am to 4pm but the dust has encapsulated everything. Please see the plethora of complaints on all review boards. Because of the ongoing construction parking is severely limited so you are forced to valet your car leaving the tenants furious and irate. There is no guest parking and therefore valet charges all the visitors $5/hour. There is more than ample reason the building is never at full occupancy as the turnover rate is enormous, rightfully so. There is only ONE washer and dryer per floor for 18 apartments which break constantly caused by the overloading. They have outsourced the machines to a private company in order not to deal with it and instruct the tenants to use another floor. Tenants are apoplectic especially when their clothes are trapped in standing water. Management has absolutely no regard for tenants inconveniences. NONE! The front desk staff are nothing more than potted plants who do nothing more than press a button to open the doors ONLY if you don't open it. Half the time no one is even at the front desk. They are either upstairs, leave to get food and or asleep so anyone can enter the building. Security is non-existent. The garbage rooms on floors are beyond disgusting. People throw trash on the floor with food still in it. There are complaints of mice and roaches and nothing is done to correct the ongoing problem. Nothing is ever washed and/or steam cleaned. Carpets, garbage rooms, etc. One tenant described her floor like living in the slums, it's so disgusting No rules for dog owners and several tenants allow their dogs to urinate right outside the front door in the rotunda. Others tenants allow their dogs to urinate directly outside the side door and also defecate in the garage. Dogs urinate on both the front and side lawns and bushes, rather than simply using the opposite part of the sidewalk. There is no handicap ramp in the lobby which is a violation. You have to go through the garage to the side door in order to avoid the stairs. This is an enormous hassle coming home with groceries as the concierge just sit there. Even more precarious is trying to maneuver a stretcher down these stairs as the emergency vehicles are unable to access the side door because of the low clearance. The elevators are extremely small and can only accommodate four people. Your moving company will charge overtime for the extra trips it will require in addition to not being able to fit any large furniture. The tenants all denigrate the building manager James Mason. If excuses were an Olympic sport, this management team would take home the Gold Medal leaving you exhausted with his loquaciousness when it comes to addressing any problems. His excuses are so banal and outrageous they're devoid of all reality. Many tenants are so exasperated and furious by James behavior, they use expletives to describe him. The overall condition of the building can be attributed to his total incompetence as a property manager. It is so filthy dirty and disgusting it will leave your skin crawling. Give the plethora of newer, well maintained apartments throughout Hackensack and Bergen County, I could nor would I ever live at The Pierre. Don't take my word for it but rather inspect the entire building thoroughly to observe first hand how long overdo a complete and total renovation is. The building is a pigsty, just look at filthy stained furniture in the lobby and the inside of the elevators before inspecting the basement, garage, floors, laundry rooms and especially the garbage area's. You'll gag! There are also rats by the Luxor lockers as they are kept outside in a covered area. read more

DO NOT MOVE HERE!!!!! All of the posts here about the construction are true. It's absolutely unbearable and the management barely even acknowledges that the tenants are being inconvenienced. The noise is loud even on the upper floors, and intolerable on the lower floors. The building is filled with dust. Also, the elevators are constantly out of service and the hallways stink of pot smoke. Maybe in a year or so when the construction ends there will be some improvement, but don't count on it. read more

With my family of 6 we have been a residents of The Pierre for 12 years, and unfortunately, the past year has been a nightmare due to ongoing construction that began in 2023 and is slated to continue until 2026. The construction takes place daily from 8:00 AM to 4:00 PM, creating constant noise that has made it nearly impossible to live peacefully in this building. Residents, including myself, my wife and four children, have repeatedly voiced concerns, but management has been completely unresponsive to our complaints. The noise is not just disruptive--it's unbearable. Many residents work from home or have children and elderly family members, and the incessant hammering, drilling, and machinery are negatively impacting our quality of life and mental well-being. Despite numerous attempts to engage building management about this issue, they have shown no interest in addressing or mitigating the problem. Their lack of transparency and accountability has left residents feeling ignored and frustrated. Additionally, the construction has created a significant dust problem that covers all residents' cars and outdoor areas. As I am in my 60's, we along with other building residents are concerned this dust could contain hazardous debris, posing potential health risks to residents and visitors. Management has not implemented any measures to control or reduce the dust, further demonstrating their disregard for residents' safety and well-being. This situation is deeply concerning and may even involve potential building code violations. Given the scale and duration of the construction, it is astonishing that management has not provided any support or attempted to make accommodations for the residents enduring this prolonged disruption. Their indifference to our concerns has eroded trust in their ability to manage this property responsibly. After 12 years of living here, I can no longer recommend The Pierre to anyone looking for a peaceful, well-managed residential building. Unless building management takes immediate action to address these issues, including providing dust mitigation and more considerate construction practices, I fear the living conditions here will continue to deteriorate. Residents deserve better, and I hope this review serves as a wake-up call for change. As of last week my 2 daughters contacted every news organization TV and Print within the Tri -State Area for them to see about these issues within our building. I am happy to say that 2 of the Local TV News stations have already contacted them back and stated they will be visiting the building within the coming days to speak to the residents and also record what's taking place. My daughters are also in contact with the department of health and spoke to an investigator to file a report, which they said they will be doing a site visit soon. The buildings department also reached back out to my daughter after her outreach. I am also happy to say that many residents in the building on various floors are also signing a letter regrading their displeasure with this issue as well. I tried my best on not writing this review however after speaking with my family and also the continued issues we are facing in this building I had no choice. Simply if you are thinking about moving into this building PLEASE DO NOT!!! read more

I moved here in 2021. For the past few months I have been harrassed and stalked by a tenant on another floor. I learned she has done this to others. She placed a letter under my door stating I had the "devil in my veins" Last week at 4:00 am she mad ea false police report that I was committing homicide. The police showed up. Thankfully I was responsive and they did not have to break my door down- potential swatting. This woman is a threat, not only to me but others since this I've never exchanged words with her. Management is aware of the incidents with me and others. I have not recieve any compensation nor an apology from management or anyone pertaining to my situation. She remains here and the rest of us are living in fear, anxiety and obsessed with checking elevators, laundry room and our floors. It is not fair or just given the high rent. Moving is expensive and should not have to occur those of us who live in kindness and respect of our neighbors. read more

We stayed here in 2 bed, 2 bath at 5th floor for 6 months only. Beautiful apartment. I wish I could have enjoyed more. Their Balconies are beautiful with so much space and high ceiling is a huge plus. Since, we bought a house, we had move out. Rani was very helpful and good listener to any of our concerns at any time. The only downside is, I wish they had an in-unit Laundry. Though they have laundry units at each floor, in-unit laundry might be a big change. These apartments have all good facilities. read more

The Pierre is great! Moved in a few months ago and the whole process was as easy as can be! Maintenance was able to rectify certain issues we had when first moving in including a leak on a wall we just painted. The leasing agent is great and accommodates as best as she can. Maintenance guys and concierge are really friendly. The apartments are really big & so worth the rent! High ceilings, huge balcony, floor to ceiling Windows next to the sliding doors and brand new appliances really make this apartment feel luxury. Maintenance could do a better job with cleaning the building but it is not terrible. Parking is an extra fee which is a little weird but it's not ridiculously priced. Nice gym, Rec room & outdoor pool area. This is for sure one of the best buildings in the area! read more

I've lived here for over a year now and I have no plans to leave any time soon. The staff is amazing and friendly. The maintenance respond quickly. The building is clean and is kept up. My only complaint would be in the process of maintaining the property, it can get a little bit noisy. But they usually warn you before anything significant is going to happen. My husband and I live here with our two children and the Pierre is a great place for all of us to live. read more

My mother lived in the Pierre for over 37 years. When she died, she was over 100. She always marveled at the service she received from the wonderful door people (especially Kathy) to the maintenance crew and the super. I had a few occasions to meet with the Hekemian management and each time told them that they defied the stereotype of the landlord in that they were helpful and understanding of my mother's needs. It's a terrific building and I welcome the opportunity to recommend it to any future tenant - no matter what age. read more

I have been residing at the Pierre for over 7 years and love my apartment with enormous rooms and unbelievable amount of closets. Catherine, the concierge is fabulous and extremely helpful. Regrettably, I have to move to a warmer climate and will miss this place. In fact, it has spoiled me and am having difficult finding a place that has room sizes and closet spaces, even in private homes. When I finally do find a place, I will miss this place tremendously! read more